ibis Orange Centre Échangeur A7 A9 3 stars

Customer review rating (ALL Rating) 4.3/5 787 reviews

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ibis Orange Centre Échangeur A7 A9 - Image 1
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32, rue Agis Rigord, Route de Caderousse, Avenue Charles de Gaulle, 84100 ORANGE, France

Description

Hotel extras

  • Exit 21, A7/A9 highway

  • Courtepaille restaurant with wood fire, lunchtimes and evenings

  • A 10-minute walk from the Roman Theater of Orange and downtown boutiques

  • Free private car park

  • Swimming pool and terrace

Our accommodation(s)

Hotel location

ibis Orange Centre Échangeur A7 A9

32, rue Agis Rigord, Route de Caderousse, Avenue Charles de Gaulle
84100 ORANGE
France

GPS:44.136818, 4.794007

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

COURTEPAILLE

In the evening, enjoy the menus served in the ibis Café. Enjoy a drink or a bite to eat in a friendly environment. What could be simpler.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  787 reviews

TripAdvisor Rating  4.0/5  541 reviews

Excellent customer service.

Customer review rating 4.5/5

Wendy Couples - Confirmed reviews ALL

We arrived at 17:00 busy check in, we were given a room on the ground floor. It smelt a little musty , damp maybe. Asked the lovely young lady at the front desk if we could change rooms. She said they were all full. I have asthma and it was difficult for me to breath the musty air. After maybe an hour, I went to see her again to see if we could find something. She did!!! Yay!! Moved us upstairs, new room better air. She was very kind even though I was getting testy. It all worked out. Dinner was excellent too!!

Dear Mrs. H., We very much appreciate your comments regarding your stay at the ibis Orange Centre Échangeur A7 A9. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and particularly our receptionnist Luna as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Faithfully, Mr. DRUMARE Jean-Marie General Manager

Super friendly staff and nice location

Customer review rating 4.5/5

Fg Business - Confirmed reviews ALL

We had a late arrival but we were greeted with a smile and kindness. Checkin was super fast, room clean. We were even allowed a beer on the terrasse despite the very late arrival and closure of the restaurant. Bed could have been more comfy and there was some small noise (drops) but nothing important. In the morning, the staff was also super friendly. Parking is with closed gates at night for safety and even has 6 EV chargers. It is just surprising that EV charger charges you 2€/5 min when charge is finished... while you are at night at an hotel. Does the operator consider you should wake up in the middle of the night to move your car ??

Dear FABIAN G., We very much appreciate your comments regarding your stay at the ibis Orange Centre Échangeur A7 A9. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Mr. DRUMARE Jean-Marie General Manager

Aircon not working

Customer review rating 1.0/5

Tomas A. Couples - Confirmed reviews ALL

The aircon was not working in our room or any other of the rooms this hot summer weekend. The staff explained that it would take until sometimes next week to do something about it. They were nice and apologetic so not their fault. It is however very unprofessional for a large company like Accor/Ibis not to have a service function during weekends. We complained and were compensated, but the night was very stuffy and unpleasant.

Dear TOMAS A., Thank you for taking the time to tell us about your experience at the ibis Orange Centre Échangeur A7 A9. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I understand your disappointment about the airconditionning not working during your stay. A part in the main engine broke down during the night before and the company came on Monday morning to fix it as they're closed on week-end. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours, Mr. DRUMARE Jean-Marie General Manager

Really tired rooms.

Customer review rating 1.5/5

Rebecca Families - Confirmed reviews ALL

Rooms were so tired and well in need of a refresh. Restaurant ok.

Dear REBECCA S., Thank you for taking the time to tell us about your experience at the ibis Orange Centre Échangeur A7 A9. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Faithfully, Mr. DRUMARE Jean-Marie General Manager

Regularly Stay at this hotel

Customer review rating 3.5/5

Ian E. Couples - Confirmed reviews ALL

We have stayed here for many years and enjoyed our time here, We did again last weekend, however using the All Accor app we decided to eat in the hotel and booked half board for 1 night as it was our choice of stop over. After the meal We were informed that one person was half board and had to pay the food bill for the other, The app was straight forward room for 2 persons , Breakfast for 2 persons and I booked The evening meal for 2 persons. I feel if I was conned in paying for the extra meal. I asked at the hotel reception but the lady didn’t seem to understand, I just paid and left. I like this hotel but won’t book here next time. I don’t like being conned.

Dear IAN E., Thank you for taking the time to tell us about your experience at the ibis Orange Centre Échangeur A7 A9. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours, Mr. DRUMARE Jean-Marie General Manager

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Other web-users rate our hotel

  • 323 reviews 9.4/10 Location
  • 564 reviews 4.6/10 Room
  • 470 reviews 8.6/10 Service
  • 9 reviews 2/10 WiFi
  • 370 reviews 3.2/10 Comfort
  • 254 reviews 8.8/10 Breakfast
  • 182 reviews 6.3/10 Cleanliness
  • 66 reviews 4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.