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Pullman San Francisco Bay Hotel 4 stars

TripAdvisor rating 4.0/5 1,876 reviews
Pullman San Francisco Bay
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+ 25 Services
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Hotel extras

  • Contemporary restaurant and bar featuring bayside views and locally sourced ingredients

  • Shuttle service to and from San Francisco International Airport (20 minutes)

  • Stylish waterfront pool and state-of-the-art fitness center

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • SAN FRANCISCO INTL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Outdoor tennis court (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 19 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Pullman San Francisco Bay

223 Twin Dolphin Drive
94065
redwood city
united states

Tel: +16505989000

Fax: (+1)6505989383

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    OAKLAND INTERNATIONAL At 48.28km / 30 miles

  • By plane

    SAN FRANCISCO INTL At 16.09km / 10 miles - Shuttle free

  • By plane

    SAN JOSE INTERNATIONAL At 40.23km / 25 miles

  • By helicopter

    SAN CARLOS At 3.2km / 2 miles

  • By car

    HOLLY STREET At 3km / 1.88 miles

  • By car

    RALSTON AVENUE At 3km / 1.88 miles

  • By train

    RALSTON At 4km / 2.5 miles

  • By train

    SAN CARLOS At 4km / 2.5 miles

GPS :37.522456, -122.260643

Our accommodations

The hotel's elegant and stylish guest rooms and suites offers the best of the Pullman experience, with a desk, broadband Internet access, an LED TV, a Keurig coffee machine, C.O. Bigelow New York bathroom amenities, feather pillows and more.

SUPERIOR ROOM - 1 king size bed

  • Max. number of persons: 3
  • Area: From 31m²
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone

SUPERIOR ROOM - 2 double beds, mountain view

  • Max. number of persons: 4
  • Area: From 31m²
  • Views: City side, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone

DELUXE ROOM - 1 king size bed, lagoon view or mountain view

  • Max. number of persons: 3
  • Area: From 31m²
  • Views: City side, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone

DELUXE ROOM - 2 double beds, lagoon view or mountain view

  • Max. number of persons: 4
  • Area: From 31m²
  • Views: City side, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone

PREMIUM DELUXE ROOM - 1 king size bed, lagoon view or mountain view

  • Max. number of persons: 3
  • Area: From 31m²
  • Views: City side, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone

1 KING BED - ADA Accessible

  • Max. number of persons: 3
  • Area: From 31m²
  • Views: City side, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone

JUNIOR SUITE - 1 King size bed, one large roomwith sitting area

  • Max. number of persons: 2
  • Area: From 47m²
  • Views: City side, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone

SUPERIOR SUITE - 1 King size bed, one large room, one living room with office area

  • Max. number of persons: 2
  • Area: From 83m²
  • Views: Lagoon view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone

Our restaurants and bars

Scroll Bar Waterside Kitchen

Type of cuisine: International

Join us for a memorable waterfront culinary experience at Scroll Bar Waterside Kitchen. The locally inspired seasonal menu, creative cocktail offerings and unmatched hospitality provide the recipe for a great experience.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SCROLL BAR

Photo non contractuelle / Strictly non binding

Scroll Bar is one of the hottest spots in Redwood City offering waterfront views throughout the lounge area. Experience signature cocktails while visiting with colleagues, friends or family.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 576 m²

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Pullman San Francisco Bay

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

10,033 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,876 reviews

I was not aware of a daily parking fee

Customer review rating 4.2/5

Mard Business - 16/01/2020 Confirmed reviews ALL

Loved the room. But really was not aware of the $28/day parking. I stayed for 7 days and it was very expensive, specially being out in the suburbs

LF

Customer review rating 4.2/5

Liang F. Business - 16/01/2020 Confirmed reviews ALL

the overall experience is good, the room is clean and the location is good.

Room was great and enjoyed sitting outside by the fire

Customer review rating 4.2/5

Brenda W. Business - 15/01/2020 Confirmed reviews ALL

Great service and friendly staff. Room service was amazing

Overall experience was standard. Nothing exceptional.

Customer review rating 4.2/5

Quadri A. Couples - 14/01/2020 Confirmed reviews ALL

We had a long trip with delays due to the weather and arrived at the hotel around 8:30pm. While checking in, the front desk staff was not very welcoming. There was also no welcome drinks as a silver member. We woke up late around 11:30 on Saturday and started to get ready to check out. I called the front desk to ask for more time to allow us time to shower and pack. The front desk staff was rude and said there was no way we could stay in the room past 12. I asked to talk to a manager and was put on hold, the staff later returned and said she would extend to 12:30 and nothing more. I did not feel like staff was accommodating or cared about their guest. I have never had an issue requesting for more time to checkout until this trip and was very disappointed. Dinner was nice at the scroll bar and was probably the best experience during our stay.

Almost a good experience

Customer review rating 4.2/5

Javier S. Couples - 14/01/2020 Confirmed reviews ALL

Room was clean service was also good, I didn't like that guest have to pay for parking 28 dollars for parking in redwood city unheard this kind of stuff you see in big citys.

Great

Customer review rating 4.2/5

Raul F. Couples - 13/01/2020 Confirmed reviews ALL

It was awesome had a great time & the rooms are really nice

Dear Raul F. O., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thank you, Anthony Murcia Director of Front Office

comfortable

Customer review rating 4.2/5

David B. N. D. Business - 13/01/2020 Confirmed reviews ALL

Nice hotel and rooms

Dear Mr. David N., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erickson Alejo Asst. Director of Housekeeping
Customer review rating 4.2/5

Anonymous Business - 13/01/2020 Confirmed reviews ALL

check in and out was very fast and efficient; room was clean and comfortable

Dear Mr. Robin R S., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erickson Alejo Asst. Director of Housekeeping

My family and friends enjoyed celebrating my birthday there at the Pullman Scroll Bar.

Customer review rating 4.2/5

Verna Families - 13/01/2020 Confirmed reviews ALL

We all had a great time! Thank you to all the staff in helping me make my birthday special!

Dear {guest_first_name} V., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thank you, Anthony Murcia Director of Front Office

Great experience from check-in to check-out

Customer review rating 4.2/5

Steve B. Couples - 12/01/2020 Confirmed reviews ALL

Bernie at the front desk was so professional and helpful during check-in. She really set the stage for what we knew was going to be a great stay. Exceptional staff. Super clean and modern room. A+!

Dear Steven B., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thank you, Anthony Murcia Director of Front Office

Best sleep away from home

Customer review rating 4.2/5

Hope Families - 12/01/2020 Confirmed reviews ALL

Peaceful y comfortable. With amazing pillows.

Dear Esperanza H., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony Murcia Director of Front Office

A dream stay

Customer review rating 4.2/5

Peggy M. Couples - 11/01/2020 Confirmed reviews ALL

It was a wonderful stay. From the front seat to the bellman the service was courteous, friendly, and accommodating. Fees were waived, room upgraded, and the view from our room was fantastic. My husband and I completely enjoyed our stay.

Dear Peggy M., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony Murcia Director of Front Office
Customer review rating 4.2/5

Adam Business - 10/01/2020 Confirmed reviews ALL

I stay at this hotel intermittently. Water pressure is always weak and never seems to improved. Bathroom and other parts of the room could be cleaner. Why is there always only one person at the front desk? I feel that I am always waiting.

Dear Mr. Adam Bruce G., Thank you very much for taking the time to share your comments regarding your stay at the Pullman San Francisco Bay. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problems you reached out to us in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Erickson Alejo Asst Director of Housekeeping
Customer review rating 4.2/5

Lucrezia M. Business - 10/01/2020 Confirmed reviews ALL

I was very disappoint with the amount of money I paid. The room had a funny odor, my room was not cleaned. I left at 11am and when I got back at 9:30 pm my room was a mess. The rooms are dated.

Dear Lucrezia M., Thank you very much for taking the time to share your comments regarding your stay at the Pullman San Francisco Bay. I am truly sorry that you did not enjoy stay here at the Pullman Hotel. Please if you can find any way to give us a second chance I would be more then happy to take care of your reservation personally. Please feel free to reach out to me. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Anthony Murcia Director of Front Office an…

Good

Customer review rating 4.2/5

Anonymous Couples - 09/01/2020 Confirmed reviews ALL

Lady at front desk was very professional, attentive and made me feel welcomed

Dear Hector T., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thank you, Anthony Murcia
Customer review rating 4.2/5

Anonymous Families - 09/01/2020 Confirmed reviews ALL

Bathroom could use attention Paint worn with chips & scrapes in it. Tile in shower had several mold spots along tile.

We had a wonderful stay!

Customer review rating 4.2/5

Julie H. Families - 08/01/2020 Confirmed reviews ALL

The front desk staff were very friendly and accommodating. The hotel and our room were very clean and nice amenities!

Dear Ms. Julie H., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erickson Alejo Asst. Director of Housekeeping

roomwas great but the breakfast was not free and the parking was not free as advertised you jipped me out of $64.

Customer review rating 4.2/5

M. B. Couples - 07/01/2020 Confirmed reviews ALL

room was great staff was great

Dear Mr. Mark B., Thank you for taking the time to tell us about your experience at the Pullman San Francisco Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, but thank you for appreciating the efforts in cleaning the rooms. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erickson Alejo Asst Director of Housekeeping

Overcharge parking fee for hotel guest

Customer review rating 4.2/5

Long D. N. Families - 06/01/2020 Confirmed reviews ALL

Parking charge of US$28/day is way too much, especially when parking lot is mostly empty!

Dear Long N., Thank you for taking the time to share your comments concerning your stay at the Pullman San Francisco Bay. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Thank you, Anthony Murcia Director of Front Office

Lackluster

Customer review rating 4.2/5

A Solo - 06/01/2020 Confirmed reviews ALL

Most hotels have thriving lobbies. This one is chilly at best. The common areas aren't inviting, and perhaps it's the fault of both the food and the service. You get the feeling no one, not even the wait staff, wants to be there. The front desk is cheerful and welcoming. After that, it's lodging.

Dear Adoyah M., Thank you very much for taking the time to share your comments regarding your stay at the Pullman San Francisco Bay. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies where we failed to provide a warm and welcoming experience during your visit. Please rest assured that we have taken the appropriate measures to address our staff in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Christian C. Restaurant Manager
Our most recent 20 reviews

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