Novotel Toronto North York 3.5 stars

Customer review rating (ALL Rating) 3.9/5 783 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Web corner and free WIFI in the entire hotel.

  • Nespresso coffee in all rooms

  • Direct indoor access to Toronto's subway-North York Centre stop

  • Executive rooms only designated as pet friendly rooms. Must be notified in advanced/Fees Apply

  • 15 km to downtown Toronto, and 20 km to YYZ Pearson International Airport

Our accommodation(s)

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Hotel location

Novotel Toronto North York

3 Park Home Avenue, North York
M2N 6L3 TORONTO
Canada

GPS:43.769185, -79.413065

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

TRIO RESTAURANT

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  783 reviews

TripAdvisor Rating  3.5/5  1,227 reviews

Well located

Customer review rating 5.0/5

Teresa F. Families - Confirmed reviews ALL

The Hotel was very nice. The staff was very friendly and helpful. The breakfast was great. The waiter was very friendly and helpful and the chef made us fresh breakfast.

Dear Teresa F., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Toronto North York

Good stay. Less expensive than most downtown hotels.

Customer review rating 4.5/5

From M. A. Business - Confirmed reviews ALL

Clean, good stay. Easily accessible.

Dear Christine L., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Toronto North York

Excellent Manager

Customer review rating 5.0/5

Mary S. Couples - Confirmed reviews ALL

Started out with a problem which was quickly turned around by the Manager.

Dear mary S., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Toronto North York

Missing a few key elements

TripAdvisor rating 3.0/5

brookesheridan TripAdvisor review

This hotel is in a very convenient area, with lots of shops, restaurants and services nearby. Room is on the small side, but as expected. The restaurant, Treo, is not terribly busy, but we actually had a very nice dinner there one evening. Mattress was very comfortable and water pressure in the shower was great, which is so important. The things that would make me not want to return there? Powdered coffee creamer (why bother putting a Nespresso machine in the room if you’re not going to provide proper dairy?), sad, little bathroom towels, and very budget style bathroom, toiletries.

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

the subway was close , restaurants were close , rooms were very clean , staff were friendly and helpful .

Dear Jaroslaw C., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Toronto North York

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Other web-users rate our hotel

  • 794 reviews 8.8/10 Location
  • 1,093 reviews 5.7/10 Room
  • 806 reviews 7.6/10 Service
  • 31 reviews 3/10 WiFi
  • 476 reviews 5.3/10 Cleanliness
  • 250 reviews 4.1/10 Value
  • 165 reviews 6/10 Breakfast
  • 118 reviews 1.2/10 Pool

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