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Novotel Manchester West Hotel 3 stars

Customer review rating 4.3/5 4,680 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
Novotel Manchester West
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+ 11 Services

Hotel extras

  • An ALLSAFE Clifton Environmental Certified Hotel

  • Located just off the M60 motorway and 20 mins from the city

  • Breakfast and Dinner served daily in the restaurant & terrace area

  • Why not visit the new RHS Garden Bridgewater which is in the village of Worsley

  • Free, secure parking for all hotel guests and conference delegates on site

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing Paying
  • Currency exchange
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Outdoor playground for children
  • Indoor tennis court (nearby) Paying
  • Other sports activities
  • Skiing Paying
Business services
  • 10 Meeting room(s)
  • Conventions hotel

Hotel location

Novotel Manchester West

Worsley Brow
Worsley
M28 2YA manchester
united kingdom

Tel: +441617290029

Fax: (+44)161/7038207

Check-in from 14h00

Check out up to 12h00

  • By plane

    LIVERPOOL At 40km / 25 miles

  • By plane

    LIVERPOOL At 40km / 25 miles

  • By plane

    MANCHESTER INTL At 21.08km / 13.1 miles

  • By car

    M60 JUNCTION 13 At 0.1km / 0.06 miles

  • By train

    PICADILLY At 8km / 4.97 miles

  • By train

    SALFORD CRESCENT At 5km / 3.11 miles

  • By train

    WALKDEN At 1.61km / 1 miles

GPS :53.50145, -2.384557

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with Queen bed + convertible Sofa

  • Max. number of persons: 2
  • Area: From 10 / 108 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior room with queen bed and twin sofa bed

  • Max. number of persons: 4
  • Area: From 10 / 108 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior Room with zip double bed and sofa

  • Max. number of persons: 2
  • Area: From 10 / 108 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior Room with zip twin beds and sofa

  • Max. number of persons: 2
  • Area: From 10 / 108 sq ft
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

Elements Restaurant

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 182

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Manchester West

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,680 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,011 reviews

Very relaxed stay after a stressful house sale!

Customer review rating 4.5/5

Pat Solo - 10/06/2021 Confirmed reviews ALL

Had a lovely stay after my house sale and the next property I was buying not completing on time - as you can imagine it was a very stressful time! For a week, Max, Kasia and the team at the Worsley Novotel made me feel very welcome and took me under their wing! Nothing was too much trouble for them and as a result I had a very enjoyable and relaxing stay. The whole team were very friendly and made me feel most welcome.

Dear Patricia D., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Good location

Customer review rating 4.0/5

Anonymous Families - 06/06/2021 Confirmed reviews ALL

Clean room, polite staff. Disappointing wi fi in bedroom

Dear Vinette B., We very much appreciate your comments regarding your stay at the Novotel Manchester West. We are pleased to read that overall, you had an good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I also noted the negative comments and thank you for pointing them out to us, so that we can improve in the future. Thank you for your kind feedback, and we hope to see you again soon. sincerely, Thank you, Max Pierce General Manager Novotel Manchester West

Great staff and clean hotel

Customer review rating 4.5/5

Jason S. Couples - 04/06/2021 Confirmed reviews ALL

Hotel staff were all really personable and an initial issue with the room was cleared up straight away without hesitation. Checking in and out was all very easy. The Hotel was clean and tidy. No complaints here.

Dear Jason S., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Excellent - Enjoyable Stay - As Always

Customer review rating 5.0/5

Peter M. Families - 03/06/2021 Confirmed reviews ALL

All staff very dedicated to the fundamentals of Care and Clean environment. As always the staff were very attentive and a pleasure to interface too!!! Super Stay !!!!

Dear Peter M., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Great stay

Customer review rating 5.0/5

Kay Families - 02/06/2021 Confirmed reviews ALL

The staff are so professional and friendly

Dear Kay T., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Great value evening meal

Customer review rating 4.0/5

Ann W. Couples - 02/06/2021 Confirmed reviews ALL

Nice stay thanks

Dear ann W., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

good stay well located

Customer review rating 5.0/5

Zain K. Business - 01/06/2021 Confirmed reviews ALL

pleasant

Dear Zain K., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Food very good and hotel comfortable

Customer review rating 4.5/5

Mrs A. U. Couples - 31/05/2021 Confirmed reviews ALL

Room very spacious and clean Breakfast value for money Staff were very helpful

Dear Anne U., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Great Staff

Customer review rating 3.5/5

Michael J. Business - 30/05/2021 Confirmed reviews ALL

I spent 4 weeks in total at this hotel. The room was used to live and also to work. The food was nice. Breakfast was overcooked. Evening meals were nice. The staff are a credit to the place and made my stay amazing particularly Claire in the restaurant. The bed was comfortable enough, room wasn't the cleanest and to work in was near impossible due to the lack of lighting. In all of the rooms a main light is required. I had to ask for a lamp from reception around 4pm as I was unable to read my paperwork. Pets staying there woke me up a few mornings with barking. Overall I would stay there again but not for business as the lighting isn't adequate. The reason I would return is that the staff made me welcome and nothing was too much trouble.

Dear Michael J., We very much appreciate your comments regarding your stay at the Novotel Manchester West. We are pleased to read that overall, you had an good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I also noted the negative comments and thank you for pointing them out to us, so that we can improve in the future. Thank you for your kind feedback, and we hope to see you again soon. sincerely, Thank you, Max Pierce General Manager Novotel Manchester West

Excellent location for bridgewater gardens

Customer review rating 5.0/5

Susan D. Couples - 27/05/2021 Confirmed reviews ALL

Very enjoyable relaxing. Good food reasonable pricing.

Dear Susan D., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Nice and quiet and of friendly

Customer review rating 4.0/5

M E. Families - 25/05/2021 Confirmed reviews ALL

Had a quick overnight stay to visit family. Stayed in two adjoining rooms.

Dear Matthew E., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Excellent stay, well located and very efficient staff

Customer review rating 4.5/5

Roy Couples - 24/05/2021 Confirmed reviews ALL

We went to visit the RHS Bridgewater Gardens. The hotel is very well located close to the motorway and the gardens. The staffer professional, helpful and efficient. the room was spacious, clean and the bed comfortable. Breakfast was good and good value. No frills, just what we wanted.

Dear Roy J., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Comfortable stay.

Customer review rating 4.5/5

Kate Solo - 24/05/2021 Confirmed reviews ALL

I had a one night stay at this hotel. The room was comfortable,clean and quiet. Excellent shower and plenty of hot water.! Nice toiletries too. Have stayed before and staff friendly.

Dear Karen D., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Good stay

Customer review rating 5.0/5

Nick Business - 22/05/2021 Confirmed reviews ALL

Perfect stay the whole team contributed to this.

Dear Nick M., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Happy

Customer review rating 3.5/5

Waverunner Solo - 22/05/2021 Confirmed reviews ALL

Comfortable and relaxing

Dear Chris B., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West
Customer review rating 4.5/5

Anonymous Business - 21/05/2021 Confirmed reviews ALL

Safe, secure and comfortable

Dear Phil R., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Close to RHS Bridgewater

Customer review rating 4.0/5

Ken C. Solo - 21/05/2021 Confirmed reviews ALL

Pleasant place to stay, bit strange due to COVID restrictions, felt safe and secure.

Dear Cheshire K., We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

Basic accomadation

TripAdvisor rating 3.0/5

Scouserfromthepool 13/04/2021 TripAdvisor review

Very basic rooms that need some updating. Bed was too hard and shower head was dripping. Would be lovely if the woodchip on the walls could be removed. They have made some alterations but nothing significant. Whilst I stayed also got disturbed by banging at 12.30 in the morning and then someone banging on someone's door.

Thank you for taking the time to tell us about your experience at the Novotel Manchester West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Max Pierce General Manager Novotel Manchester West

overnight stay

TripAdvisor rating 4.0/5

Bill M Business - 13/07/2020 TripAdvisor review

travelled down from Scotland for an essential trip, was very impressed by the hotel's covid rules, less than impressed by some of the guests attitudes to social distancing, but that's not the hotels fault. A bit non-plussed to see no tea/coffee facilities in the room, they are available in other Accor brands, but could get stuff from reception on request. Very impressed with the breakfast arrangements. Staff were great.

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Max Pierce General Manager Novotel Manchester West

2 nights

TripAdvisor rating 4.0/5

Ruud S Family - 16/01/2020 TripAdvisor review

We've slepped with 3 adults in one room. I had the couche-bed. It had a terrible matrass so i made a complain the next morning. They put on a topper on that matras but was still very bad. Nevertheless this problem we had a nice stay in the hotel

We very much appreciate your comments regarding your stay at the Novotel Manchester West. We are pleased to read that overall, you had an good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I also noted the negative comments, please accept my sincere apologies. Please rest assured we are taking the appropriate measures to prevent any future occurrence. Thank you for your kind feedback, and we hope to see you again soon. sincerely, Thank you, Max Pierce General Manager Novotel Manchester West

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