ibis Lille Centre Grand-Place 3 stars

Customer review rating (ALL Rating) 3.9/5 1,464 reviews

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Description

Hotel extras

  • 24-hour limited menu service available

  • Located in the heart of the city, at the entrance of Vieux Lille

  • Private car park, subject to reservation

  • A personal hotel with a warm team

  • Free WiFi throughout the hotel

Our accommodation(s)

Hotel location

ibis Lille Centre Grand-Place

21, rue Lepelletier
59000 LILLE
France

GPS:50.638255, 3.063061

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,464 reviews

TripAdvisor Rating  3.5/5  813 reviews

Good experience but few hiccups

Customer review rating 4.0/5

V S. D. Couples - Confirmed reviews ALL

Amazing place, with an amazing location and well mannered staff. I had only 2 points to point out; the bed was extremely noisy, and the bathroom ventilation was not working (or atleast it didn't seem to be working). Other than that, I loved the hotel. Absolutely loved it. Would definitely visit again.

Good location

Customer review rating 3.5/5

James S. Business - Confirmed reviews ALL

Perfectly satisfactory. Reasonable value. Current refurbishment meant some annoying drilling during the day.

Very central, small room

Customer review rating 4.0/5

Lindsay Couples - Confirmed reviews ALL

The hotel is really well located, a smaller street off the beautiful grand place. Lots of cafes around and stations only 5 or 10 mins walk. Room small, bed a bit short, but comfortable and clean. A bit of noise from rooms next door and renovations but quiet during the night. Helpful friendly staff at check in. We went to the wrong hotel (ibis grand palais) at first so check which one before walking there! In all, a good stay in a stunning city.

Not a great experience

TripAdvisor rating 2.0/5

SAPStar TripAdvisor review

It is difficult to recommend this hotel. It is close to the centre, but the public car park recommended is actually opposite an Ibis Styles which looks like a better option. The car park is tight and the reserved places are on the 4th floor. The reception area and upstairs corridors smelt of drains. The windows have air vents and therefore noise from outside disturbs your sleep and there are no options to close them. Additionally, it appeared that several of the guests were craftsmen and came home late and left early. The hotel has been built in an old building and the rooms have a strange layout. The room price did not represent value for money.

bad experience

Customer review rating 0.5/5

Kum Solo - Confirmed reviews ALL

I was allocated a room in which the AC wasn't working. So had to change the room. The new room was not a double bed but two single beds joined together. I did not sleep properly. Second, the cleaner knocked door twice at 11:30am to tell me that she needs the room for cleaning despite the checkout time was at 12 noon. I told her that I still had 30 mins time left. Then I received a call from Reception at 11:55 to vacate the room. This is very rude. I am an adult and I know the checkout times. Third, I waited for 12 minutes for the lift because two female cleaners were using to go to different floors with a lot of cleaning material and a cage in the lift. It was a horrendous experience. Will never stay in that hotel again.

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Other web-users rate our hotel

  • 558 reviews 9.4/10 Location
  • 771 reviews 4.2/10 Room
  • 599 reviews 9.1/10 Service
  • 15 reviews 7.4/10 WiFi
  • 502 reviews 3.2/10 Comfort
  • 261 reviews 7.1/10 Breakfast
  • 242 reviews 6.1/10 Cleanliness
  • 190 reviews 3.3/10 Vibe

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