Pullman Miami Airport 4 stars

Customer review rating (ALL Rating) 4.0/5 1,579 reviews

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Description

Hotel extras

  • Complimentary shuttle to and from Miami Airport. Hours 4.30am-12.00 midnight

  • Beautiful pool by the lagoon with a cascade waterfall.

  • Over 11,000 sq ft of spectacular meeting and event space.

Our accommodation(s)

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Hotel location

Pullman Miami Airport

5800 Waterford District Drive
33126 Miami
United States

GPS:25.7819722, -80.291622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Tavolo

Serves classic Mediterranean dishes, executed simply and brilliantly. We select the finest seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,579 reviews

TripAdvisor Rating  4.0/5  4,965 reviews

Certificate of excellence 2024

Not worth the $

TripAdvisor rating 3.0/5

Jumby15 Families - TripAdvisor review

Hotel staff are friendly, place is clean , restaurant wasn’t open when arrived at 7.30 so had to eat around the lounge chairs which was awkward. Hotel room air con didn’t work neither did the hair dryer and water pressure was awful and bed must be specially designed as are very small doubles. So not too good in all honesty

Average but noisy.

TripAdvisor rating 3.0/5

Ashmead72 TripAdvisor review

We only stayed for one night after arriving in Miami from St Lucia. The hotel reception was friendly and the hotel was clean enough. Room was ok but toilet flush was faulty and shower pressure wasn’t great. Carpet had seen better days. The worst part of our stay was the noise. Pipes made a terrible noise all night. I’ll finish on a positive. The food and service from the bar in LL was excellent.

Thank you for your review. Our team will be glad to hear you enjoyed their friendly service, and we will share your comments with our maintenance team so they may address them and ensure a better experience for future travelers. We hope you visit us again next time you're in the area.

Poor

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

They did not clean both rooms and they didn’t change the bedding for two days out of four days of our stay.

Terrible mattress, expensive breakfast

Customer review rating 2.5/5

Ryan Couples - Confirmed reviews ALL

The bed was one of the worst I have been on anywhere in the world. The mattress was firm but worn out from use and sagged in the middle. My feet and head were higher than my midsection and it hurt my back.

Dear Ryan J., Thank you for taking the time to tell us about your experience at the Pullman Miami Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Due to understanding your frustration, I would like to invite you back to the hotel for a 2 night complimentary stay with breakfast included on us. If you would like to take this offered, please send me your best mailing address to you send you a voucher. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victoria J. Assistant Front Desk Manager

Good stay

Customer review rating 4.5/5

Aniefiok U. Families - Confirmed reviews ALL

I was satisfied

Dear Aniefiok U., We very much appreciate your comments regarding your stay at the Pullman Miami Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victoria Jackson Assistant Front Desk Manager

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Other web-users rate our hotel

  • 922 reviews 8.5/10 Location
  • 1,501 reviews 5.1/10 Room
  • 1,353 reviews 7.4/10 Service
  • 27 reviews 6.3/10 WiFi
  • 633 reviews 5.1/10 Comfort
  • 625 reviews 4.5/10 Cleanliness
  • 464 reviews 5.2/10 Vibe
  • 425 reviews 6.3/10 Amenities

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