Novotel Zurich Airport Messe - newly renovated 4 stars

Customer review rating (ALL Rating) 3.7/5 542 reviews

Best price
guarantee
Novotel Zurich Airport Messe - newly renovated - Image 1
Novotel Zurich Airport Messe - newly renovated - Image 2
Novotel Zurich Airport Messe - newly renovated - Image 3
Novotel Zurich Airport Messe - newly renovated - Image 4
Lindbergh-Platz 1, 8152 GLATTPARK, Switzerland

Description

Hotel extras

  • Tram connection to the airport or Messe Zurich

  • Direct connection to the airport and the city center

  • Overnight stay for 2 children in parents' room included

  • Hotel sauna and fitness area with roof terrace

  • 24-hour room service included

Our accommodation(s)

Hotel location

Novotel Zurich Airport Messe - newly renovated

Lindbergh-Platz 1
8152 GLATTPARK
Switzerland

GPS:47.425942, 8.559362

Telephone
Fax +41 44 829 99 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

MOZAMI RESTAURANT

Take a break and indulge yourself in the GourmetBar at the Novotel Zurich Airport Messe. Enjoy a varied selection of regional and international dishes that regularly include seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  542 reviews

TripAdvisor Rating  3.6/5  1,513 reviews

Customer review rating 0.5/5

Chandan S. Families - Confirmed reviews ALL

I had called the Accor’s central reservation number from Zurich Airport for my reservation. It was a not a planned journey as my previous flight got cancelled and I had to reroute my travel through Zurich. I specifically asked the associate helping me with reservation, if they had a shuttle service from the airport to the hotel; to which the associate confirmed that Novotel has a shuttle service from airport to hotel, but he’d direct me to the shuttle only once I confirm the booking. I was travelling with my family and had a lot of luggage with me as we were going back after attending a family wedding, so having a shuttle to hotel would be somewhat helpful. Having stayed at same hotel earlier in same month (I travelled to Zurich by bus previously), I had no issues in confirming my details to book my reservation. After the reservation was confirmed, the associate forwarded my call to the front desk of the hotel as they’d direct me to the shuttle service at the airport. At that point I was shocked to learn from front desk that Novotel doesn’t have any shuttle services at all. On calling back to the reservation number, the same person who got our booking never came on call. Since my card was already charged, I had no options but to reach hotel by doing a cab by spending extra money. I complained the matter to the hotel staff at reception, but they couldn’t do anything about it. The hotel staff was though very helpful and I got a late checkout as my flight was next evening. I have no complaints against the hotel staff, but reservation associate lied to get my reservation. There were number of hotels nearer to the airport offering shuttle services which I could’ve booked, but having stayed in Novotel, I preferred it and got cheated. My advice would be to reach to the shuttle and then confirm your booking and not before.

Dear Mr S., Thank you for taking the time to share your feedback. We appreciate your acknowledgment of our booking service efficiency and our team’s supportive approach. That said, we regret the transportation information discrepancy you encountered and sincerely apologize for the additional expenses incurred. For clarity, we dont offer airport transfers, as the Tram is in front of the Hotel. We going to investigate with the Call Center why they share misleading information - i apologize for that. Nonetheless, i am pleased our staff accommodated your late departure needs effectively. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Florian Kretzschmar, General Manager

Customer review rating 3.5/5

Qaiser B. Business - Confirmed reviews ALL

Stayed for a night in their newly renovated room on the 7th floor. Renovation has definitely uplifted the room. The only thing needs attention is air-conditioning. In winters, the room can become very stuff and hot.

Dear Mr B., Thank you for commenting on your stay. We’re delighted you appreciated the renovated room on the seventh floor and noticed how our upgrades enhanced your comfort. That said, we regret the air conditioning didn’t meet your expectations during winter months. Our preset climate systems prioritize energy efficiency with minimal adjustment range, though your comments help us monitor performance. Nonetheless, we’re thrilled Mahmood provided excellent service during your check-in. We hope to see you again soon. Kind regards, Florian Kretzschmar, General Manager

Customer review rating 4.5/5

Gokulraj M. Families - Confirmed reviews ALL

I had a wonderful stay at Novotel Zurich Airport Messe! The location is incredibly convenient, just steps from a tram stop with service running from 5 AM to midnight daily. Whether you’re heading to Zurich HB station or catching a flight, getting around is a breeze 🚋✈️. The staff were exceptionally friendly and welcoming, making check-in and every interaction a pleasure 😊. My room was spacious, spotless, and thoughtfully designed for comfort, perfect for relaxing after a day of exploring or meetings. Overall, this hotel offers great value for money. Clean, comfortable, well-connected, and warm hospitality, what more could you ask for? Highly recommended for both business and leisure travelers! 💼🧳

Dear Mr M., Thank you very much for sharing your positive five star feedback! It is wonderful that you enjoyed your stay at Novotel Zürich Airport Messe. We are delighted you found our location so convenient for exploring Zurich and accessing transport links. Our team takes pride in offering easy tram connections that help guests make the most of their time in the city. We look forward to seeing you again. Best wishes, Monica Moya Amengual, Front office Manager

Customer review rating 4.5/5

Pause S. Business - Confirmed reviews ALL

well located - nice breakfast - friendly waitress at entrance

Dear Ms. Pause, Thank you for taking the time to leave your review. We are thrilled you enjoyed your recent stay at Novotel Zürich Airport Messe. Our team takes pride in providing convenient tram access to both the city and airport, and we’re delighted you found our breakfast offerings satisfying. Your kind words about our welcoming staff at the entrance have been shared with the team to recognize their dedication to hospitality. We hope that you will visit us again in the future. Kind regards, Florian Kretzschmar, General Manager

Customer review rating 5.0/5

Aline M. Business - Confirmed reviews ALL

We had 4 rooms for 5 nights booked. From check in, during our stay to check out everything went smooth. Staff was very friendly and helpful!

Dear Ms. M., Thank you for sharing your opinion after your recent stay. It’s wonderful that your experience at Novotel Zürich Airport Messe was so positive. We’re delighted everything went smoothly during your five-night stay across four rooms. Our team takes pride in ensuring seamless transitions from arrival to departure. Special thanks for highlighting our night staff’s efforts—they’ll be thrilled to know they contributed to your comfort. We look forward to welcoming you again. Kind regards, Monica Moya Amengual, Front office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 499 reviews 8.8/10 Location
  • 773 reviews 5/10 Room
  • 674 reviews 6.7/10 Service
  • 19 reviews 8.6/10 WiFi
  • 400 reviews 3.6/10 Cleanliness
  • 301 reviews 4.2/10 Comfort
  • 246 reviews 6.2/10 Vibe
  • 212 reviews 5.7/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Zurich

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.