ibis Utrecht Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 3,367 reviews

ibis Utrecht
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+ 21 Services

Hotel extras

  • On the edge of the centre and close to the highway

  • Multiple meetings rooms

  • Plenty of parking space for hotel guests

  • Bus stop in front of the hotel

  • Rental bikes available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Utrecht

Bizetlaan 1
3533 KC utrecht
netherlands

Fax: (+31)30/2942066

Check-in from 14h00

Check out up to 12h00

  • U-OV:  5 Halte Den Hommel/ Welgelegen

  • NIEUWEGEIN/YSSELSTEIN:  OUDEN RYN

  • By plane

    AMSTERDAM SCHIPHOL At 30km / 18.64 miles

  • By plane

    EINDHOVEN WELSHAP At 120km / 75 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 60km / 37.5 miles

  • By car

    A2/A12 At 1km / 0.62 miles

  • By train

    UTRECHT CS At 2km / 1.24 miles

GPS:52.081987, 5.087952

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

CAFE

In the evenings, why not sample the different kinds of bar available in the various Ibis hotels? Savor a drink or snack with your friends or partner and enjoy the simple, laid-back atmosphere.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 59

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Utrecht

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,367 reviews

TripAdvisor Rating 4.0/5

636 reviews

Well located

Customer review rating 4.5/5

Anthony Business - 29/11/2021 Confirmed reviews ALL

Accessible and helpful staff

Dear Anthony, Thanks so much for visiting and reviewing ibis Utrecht! I am happy to see we did a good job hosting you and I will be sure to pass that on to the team, especially the colleague that you mentioned! Hope we might see you again in the future, Reint - General Manager

Top Hotel near of Jaarbeurs. See you next time

Customer review rating 4.5/5

Tim Business - 19/11/2021 Confirmed reviews ALL

Everything was perfect but I hope there will be more food selection next time

Dear Tim, Thanks for visiting and rating us after your visit! I am happy to see that we did a good job and I can assure you we are also hoping (and working on) getting the restaurant service back to the old levels (but the covid measures are not helping at this moment). I hope we will see you again for your next visit and that we will have a better food selection indeed! Best regards, Reint - General Manager

Top

Customer review rating 5.0/5

Philippe J. D. Friends - 19/11/2021 Confirmed reviews ALL

Very friendly staff

Dear mister D., Thank you os much for visiting and reviewing ibis Utrecht! I am very happy to see we did a good job hosting you here, espcially since you know what to expect from us as a loyal ALL member! I will be sure to pass your compliments on to the team here and hope we will see you again in the future! Cordialement, Reint - General Manager

Overall satisfactory

Customer review rating 5.0/5

Anonymous Solo - 02/11/2021 Confirmed reviews ALL

Extreme helpfull and fine service. On the second rainy day the Ibis unbrella was very handy.

dear guest, Thanks so much for visiting and reviewing us! I am happy to see we did a good job overall and that the umbrella came in handy! Hope you had a good time in Utrecht and that we might see you again in the future! Best regards, Reint - General manager

Good location

Customer review rating 2.5/5

John B. Families - 01/11/2021 Confirmed reviews ALL

Staff overworked,bar service poor, difficult to sleep as too much noise outside from youths at night. Breakfast menu very average. Disappointed to find out from other guests that they got 25% discount for a shorter stay than us.

dear John, Thanks so much for visiting and reviewing us. I am sad to see that we were not able to make your visit memorable in the right way. Despite being hindered by the covid measures and the consquences of them, we should be able to provide a good night sleep and happy stay and I will be sure to find out (apart from the obvious) what we can do to get back to the level that we want to be at. I hope we will have a chance in future to see you again and show you the difference! Best regards, Reint - General Manager

Well located. Nice view

Customer review rating 3.5/5

Anonymous Business - 28/10/2021 Confirmed reviews ALL

I had a nice stay, I enjoyed the view. BUT, I could hear everything that was happening in the rooms beside me.

Dear mrs. R., Thank you for taking the time to share your review with us. I'm happy to hear you enjoyed your stay with us and we hope to be able to welcome you back in our hotel soon! Kind regards, Irene Team Ibis Utrecht

Good Stay

Customer review rating 4.0/5

Walter Business - 25/10/2021 Confirmed reviews ALL

Clean and complete room, friendly reception. And when I needed repair in my room that was done good/quickly. Only one small remark: I left early again. And I noticed that I don't get the bill then on my E-mail Adress. At next stay I will ask for the bill again from the stay before. I need that for my employer. Regards, Walter V.

Dear mr. V., Thank you again for sharing your experience with us. We are happy to hear you enjoyed your time with us again! I just sended you the invoice by e-mail, I hope you have received it. I also checked why it wasn't send to you and I hope I resolved it for your future reservations! We look forward to welcome you again. Kind regards, Irene Team Ibis Utrecht

Very good located

Customer review rating 4.0/5

Eveline C. Families - 24/10/2021 Confirmed reviews ALL

We liked the quiteness & comfort.

Dear mrs. C., Thank you for taking the time to share your review with us. I'll share your feedback with the right departments. We hope to welcome you again soon. Kind regards, Irene Team Ibis Utrecht

Stripped down, great friendly staff.

Customer review rating 4.0/5

Alexander B. Business - 17/10/2021 Confirmed reviews ALL

Hotel very well situated,; staff very welcoming , friendly , conveniant and extremly helpful in support. Good folks!!! Food medium but standable, drinks rather expensive. Parking situation quite good. Beds very good though small in barrier free area. I'd recommend the place. Get your former furniture in lobby and restaurant again and open the restau not only for breakfast! Good luck!!! It is still difficult to use this app , when you have a business card or when you got crippeled feet. Thats why I prefer to call.C u soon again.

Dear mr. B., Thank you for taking the time to share your review with us! We very much appreciate your kind words and your feedback. We will share your feedback with the right departments, so we will be able to improve for the future. We hope to welcome you again at Ibis Utrecht soon. Kind regards, Irene Team Ibis Utrecht

Good stay

Customer review rating 4.0/5

Jurgen P. Business - 17/09/2021 Confirmed reviews ALL

Nice room, good bed, nice breakfast

Dear mr. P., We very much appreciate your comments regarding your stay at the ibis Utrecht. We hope to welcome you again soon. Kind regards, Irene Team Ibis Utrecht

Very good

TripAdvisor rating 4.0/5

VladucV 29/08/2020 TripAdvisor review

Nice staff; free and secure parking; quiet area and relative safe; tasty and nicely organized selections for breakfast - due to current pandemic situation. For 3 nights the overall experience was OK - I recommend it for a layover.

Business trip in Utrecht

TripAdvisor rating 3.0/5

dominiquec755 Business - 02/02/2020 TripAdvisor review

Hotel is okay for one night stay but I run into a starnge thing as I was going to bed, my legs started to scratch like crazy and looking in between the sheets I saw multiple black things ( not bugs at least !). I was not convince my sheets had been changed from the previous sleeper. I was able to change room as last.

Dear dominiquec755, Thank you for reviewing. All our rooms are double checked after check out, so i'm so sorry to see that you were not concinced by the fact that the sheets were nog changed. I'm glad to see that we were able to do a roomcharge for you. I hope you still had a nice visit to Utrecht. Kind regards, Anouk, operations manager

Stay in Utrecht

TripAdvisor rating 5.0/5

SacMax Couples - 14/10/2019 TripAdvisor review

The person who checked us in was very professional and kind. The room was larger than the previous Ibises we have stayed in and was very comfortable. This Ibis served lunch and dinner, which other Ibises did not. Being close to a bus stop made going to the central city very easy. All in all, we were very impressed withmthismIbis.

Dear SacMax, Thanks for visiting and rating ibis Utrecht. I'm very happy to see we did a good job on our hospitality! I will definitely let our team know you were impressed! Hope to welcome you again in our hotel. Kind regards, Anouk, operations manager

Super stay Super City !!

TripAdvisor rating 4.0/5

Excursion31952892638 Couples - 13/06/2019 TripAdvisor review

Staff very professional, helpful, amicable .Directions ans tourist suggestions were all precise and clear. The location was OK in a very nice , quiet and safe neighborhood . Public transportation right in front of the hotel. IBIS nice hotel alternative.

Dear Excursion31952892638, Thank you for visiting and reviewing ibis Utrecht. I'm happy to see we did a good job on our hospitality! I hope you enjoyed your visit to our city and hope to welcome you again! Kind regards, Anouk, operations manager

Satisfactory

TripAdvisor rating 4.0/5

SholaL4 Friends getaway - 23/04/2019 TripAdvisor review

Staff were very friendly Room was noisy, as it was on the street side however, the hotel was fully booked as we were in town for a big convention We felt breakfast was a bit pricey and that there would be more takers if it was not on such the high side

Dear SholaL4, Thank you for your visit and review! I'm happy to see we did a good job overall. I'm sorry to read you had a noisy experience, i hope you still had a good night and had a good trip to Utrecht despite this! Kind regards, Anouk, operations manager

Good hotel within a good budget

TripAdvisor rating 5.0/5

Traveler06865964214 Business - 13/01/2019 TripAdvisor review

Great Hotel Staff, Extremely helpful and always smiling.. Keep it up. Few things in toilet can be added viz a shaving Kit , Tooth Brush and a body lotion. Actually I forgot and i ad to walk few Kms to get those. It is nice to have for guests who travels for business

Dear Traveler06865964214, Thank you for visiting and rating ibis Utrecht. I am happy to see we did a good job, thank you for the compliments on our hospitality! Did you ask our reception for the missing supplements in the bathroom? We have them available at the reception. I hope we might see you again in the future! Anouk, Operations Manager

Wonderful! Dogs allowed!

TripAdvisor rating 5.0/5

813andreie Couples - 06/01/2019 TripAdvisor review

Wonderful staff, Andrew was really helpful from the beggining, we had a laugh and talked about a lot of things in matter of minutes while he was preparing our keys. The arabic girls from the reception and the bar are very nice, warm hearted and kind they let you play your music on the app of the hotel. Excellent breakfast, good coffee. Very nice people with beautiful dogs! The city itself is beautiful

Dear 813andreie, Thank you for your review and feedback. It will be my pleasure to compliment my colleagues on their hospitality! Kind regards, Anouk, Operations Manager

PERFECT LOCATION

TripAdvisor rating 4.0/5

Drew S Couples - 06/09/2018 TripAdvisor review

The Ibis Utrecht is in the perfect location for staying in this beautiful city. It is far enough and close enough to Utrecht CBD to offer you the best of both world - especially the walk/ride to and from each of these. The staff are great, helpful and always smiling. The room are a great average. I can not wait to go back.

Dear Drew, Be assured we can't wait to have you back, especially now that we know we did a good job! Hope you had a great time in Utrecht! Reint, General Manager

Ibis Utrecht

TripAdvisor rating 3.0/5

architekt2018 Couples - 07/06/2018 TripAdvisor review

Keycard to door and lift didn´t work most times, very annoying as we had to go back down to the reception almost every time. Pillows very uncomfortable, much to bulky. No acoustical privacy between bathroom and room due to sliding door. This seems to be a problem in most Ibis hotels and would be a reason for me to chose another hotel chain.

Dear architekt2018, Thank you for visiting and reviewing us! Our keycards are indeed quite sensitive to magnetics such as those in mobile phones, which is causing issues sometimes. I was sad to read that this was the case for you. Did you talk to my colleagues about the pillow not being to your liking? We have different pillows available and will gladly see if we can help, but for that we do need to know about the discomfort. The sliding door was an ibis standard for a long time, so you will indeed find it in a lot of our hotels. I was sorry to read that this alone is reason enough for you to switch to a different hotel chain, but I wladly recommend any of our partners at Accorhotels (such as Novotel, who normally have a regular bathroom door in the corridor which has double doors). If there is anything else I can do for you, please feel free to contact me. Kind regards, Reint

Ibis at its best

TripAdvisor rating 5.0/5

Aron K Friends getaway - 11/04/2018 TripAdvisor review

Free parking and a fully functional Ibis. You can rent good bikes with or without insurance at this hotel! We did not have time for a breakfast but you can get coffee. There is a Pepsi automat on the first floor at the staircase. (0,33 for EUR 2.5)

Dear Aron, Thanks for visiting and reviewing us here (too.. :-)) ! There's also the option of a quick express breakfast and a full kiosk on the ground floor for those in a rush (thanks for the perfect prepwork for this!) Hope to see you again in the future!

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