ibis Utrecht 3 stars

Customer review rating (ALL Rating) 4.2/5 864 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • On the edge of the centre and close to the highway

  • Multiple meetings rooms

  • Plenty of parking space for hotel guests

  • Bus stop in front of the hotel

  • Rental bikes available

Our accommodation(s)

Hotel location

ibis Utrecht

Bizetlaan 1
3533 KC UTRECHT
Netherlands

GPS:52.081987, 5.087952

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CAFE

In the evenings, why not sample the different kinds of bar available in the various Ibis hotels? Savor a drink or snack with your friends or partner and enjoy the simple, laid-back atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  864 reviews

TripAdvisor Rating  4.0/5  653 reviews

Top hotel!

Customer review rating 4.5/5

Richard Business - Confirmed reviews ALL

Netjes. Rustig. Professioneel.

Amazing stuff

Customer review rating 5.0/5

George A. P. Solo - Confirmed reviews ALL

Ismini at the front desk is like Greek Godess fulfilling allis my requests: transport to centre, amenities, useful information. Impeccably polite and to the point. Then I used by mistake personnel's coffee machine, and still the groom would ask me super politely to refer to the bar. Try Ibis Burger , very delicious and breakfast value for money with loads of options.

Dear George Alfa, Thank you for this kind review. We're thrilled to hear that Ismini at the front desk was able to assist you with such grace and efficiency, ensuring your transport and providing helpful information. It's wonderful to know our ibis Burger and breakfast selection left a lasting positive impression. Furthermore, we appreciate your recognition of our bar staff's passion and politeness. We take all feedback seriously and will consider your remarks regarding the loyalty points for future improvements. We look forward to welcoming you back for another memorable experience. Best wishes, Team ibis Utrecht +3… fr…

Well located hotel, close to the motorway and public transport into central Utrecht.

Customer review rating 4.5/5

David R. Couples - Confirmed reviews ALL

When we visited in mid-March 2024, there was plenty of parking. The young lady at Reception was very friendly, and check-in was simple. There is an onsite restaurant, but we found a lack of information or menus, which dissuaded us from eating at the hotel. The buffet breakfast was typically continental and excellent for our needs.

Dear David, Thanks for taking the time to share your opinion of your stay at our hotel. We're delighted to hear that you found our parking ample and our staff at Reception to be welcoming and efficient during your check-in. It's also wonderful to know that our breakfast buffet met your expectations and provided a great start to your day. We regret to hear there was a lack of information regarding our on-site restaurant. While we strive to ensure all guests have access to menu details and offerings, we appreciate you bringing this to our attention and will look into improving the visibility of this information. We are looking forward to welcoming you again. All the best! Team ibis Utrecht +3… fr…

Business trip

Customer review rating 3.5/5

Serge Business - Confirmed reviews ALL

I asked to redo my invoice via email with the correct company address, but they just resend me the wrong version. What can I do for having a right version ? My company name is Baxter World Trade SRL at 80, boulevard René Branquart - B-7860 LESSINES (Belgium). If I cannot get the right version, there is a risk that my company will not reimburse me......which will not push me to come back again at that hotel.

Dear Serge, Thank you for reviewing your recent stay. We would like to apologise for the inconvenience regarding your invoice. We have sent the corrrect invoice to the email address provided. We hope to welcome you for an improved experience in the future. Best regards, Team ibis Utrecht +3… fr…

tops, loved this hotel

TripAdvisor rating 5.0/5

Liege-Bastogne-Liege TripAdvisor review

Loved this hotel. Stars should be awarded for now hotels keep or exceed their promise, not for how deep the carpets are. In that case this would be 5* + . Staff were lovely, rooms spotless, the place was thriving but the corridors were quiet - a must - they gave us an end of corridor room as we'd asked, the food was great and they have a lovely relaxing bar. We moved from here to a boutique hotel in the old town once work was done and we regretted every minute of it - at well over double the cost. We find Ibis exceeds it's promise.

Dear Guest, Thank you for your kind review. We're thrilled to hear that our staff's friendliness and the cleanliness of our rooms made such a positive impression on you. It's rewarding to know that the tranquility of our corridors contributed to a peaceful stay and that our end-of-corridor room met your request for quietness. We're also delighted that our restaurant's offerings and the ambience of our bar provided you with enjoyment during your time at our hotel. We look forward to welcoming you back. Best wishes, Team ibis Utrecht +31 30 291 0366 frontoffice@ibisutrecht.com

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Other web-users rate our hotel

  • 513 reviews 8.5/10 Location
  • 821 reviews 6.3/10 Room
  • 640 reviews 8.7/10 Service
  • 36 reviews 6.2/10 WiFi
  • 388 reviews 7.8/10 Breakfast
  • 366 reviews 7.1/10 Cleanliness
  • 135 reviews 5.1/10 Food
  • 6 reviews 1.7/10 Wellness Area

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