ibis Utrecht 3 stars

Customer review rating (ALL Rating) 4.2/5 773 reviews

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Description

Hotel extras

  • On the edge of the centre and close to the highway

  • Multiple meetings rooms

  • Plenty of parking space for hotel guests

  • Bus stop in front of the hotel

  • Rental bikes available

Our accommodation(s)

Hotel location

ibis Utrecht

Bizetlaan 1
3533 KC UTRECHT
Netherlands

GPS:52.081987, 5.087952

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CAFE

In the evenings, why not sample the different kinds of bar available in the various Ibis hotels? Savor a drink or snack with your friends or partner and enjoy the simple, laid-back atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  773 reviews

TripAdvisor Rating  4.0/5  655 reviews

Well located

Customer review rating 3.0/5

Chris Friends - Confirmed reviews ALL

Pleasant walk along a canal between the station and the hotel and staff friendly but floor way too dusty.

Dear Chris, Thank you for taking the time to share your review. We are pleased to hear that our location was convenient for you. However, we regret that other aspects of your stay fell short of your expectations. We urge guests to let us know of any issues at the time, so we can deal with them promptly. We hope we will have the opportunity to see you again in the future. Best regards, Team ibis Utrecht +3… fr…

Good location and parking, dog friendly

Customer review rating 3.5/5

Rene H. Couples - Confirmed reviews ALL

Everything alright. Doggy is 15,- but no bed for the little fellow.

Dear Rene, Thank you for taking the time to share your review. We are glad to hear that you found our location convenient and the room to be good value for your stopover. However, we understand your desire for tea and coffee making facilities in the room. While we do not provide kettles in the rooms, we do have a large samovar kettle available at the reception where guests can obtain boiling water at any time. We apologize for any inconvenience this may have caused and appreciate your feedback. We hope we will have the opportunity to see you again in the future. Best regards, Team ibis Utrecht +3… fr…

Not very good stay in this hotel

Customer review rating 1.0/5

Nicolas L. Business - Confirmed reviews ALL

Hotel very expensive 150 €, for a basic bedroom and in the suburb of Utrecht. Very standard breakfast and team not able to give me advises to find the place to go in Utrecht

Dear Nicolas, Thank you for taking the time to share your feedback. We are sorry that your stay did not fully meet your expectations. We understand that the room rate is an important factor for a satisfactory stay, and we strive to provide competitive pricing while offering convenient amenities such as our on-site parking, free high-speed internet, and 24-hour reception services. Nonetheless, we regret to hear that the standard of the room did not align with your expectations. Our goal is to provide comfortable accommodations with our Sweet Bed by ibis bedding and contemporary decor, and we apologize if we fell short in this regard. Regarding the variety and quality of our breakfast offerings, we aim to cater to a wide range of preferences with our breakfast buffet and express options. We take your comments seriously and will review our selection, particularly the bread, to ensure a more enjoyable dining experience for our guests. Moreover, we apologize for any inconvenience caused by the lack of clear information regarding public transportation to the Utrecht Science Park. We recognize the importance of providing accurate and helpful travel advice, and we will work to improve our communication on available transport options. Finally, your insights on the overall value compared to other options, such as staying in Amsterdam, are valuable to us. We will take your feedback into consideration as part of our ongoing efforts to enhance our services and guest satisfaction. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Team ibis Utrecht +3… fr…

Good hotel

Customer review rating 5.0/5

Paul Families - Confirmed reviews ALL

Good hotel in a good location, helpful, friendly staff. Good value for money.

Dear Paul, Thank you for taking the time to share your review. We are truly pleased that your stay with us was such a satisfying one, highlighted by our helpful staff and the overall value we provide. We are delighted that you found our website clear and user-friendly, and that the cleanliness of our rooms met your high standards. It is wonderful to know that these aspects contributed positively to your experience with us. However, we take note of your comments regarding the breakfast selection and appreciate your suggestions for improvement. While we strive to offer a variety of quality options, we understand that there is always room for enhancement and will consider your feedback about the hot selection and fresh juice. Finally, we are glad that the hotel's location served you well during your visit to Utrecht. Our central position close to the historic town and the convenience of our parking facilities are aspects of our service that we are particularly proud of. We hope we will have the opportunity to see you again in the future. Best regards, Team ibis Utrecht +3… fr…

Good as always

Customer review rating 4.5/5

Andrea Couples - Confirmed reviews ALL

Perfect location, near the highway and only twenty minutes walk from city center.

Dear Andrea, Thank you very much for this kind review of your recent stay. It is delightful to hear that your stay with us was up to your satisfaction. We are pleased that you found our location convenient for your needs, easily accessible from the highway and a pleasant walk away from the bustling city center. It is also gratifying to know our efforts to provide an enjoyable stay are appreciated, from the comfort of our Sweet Bed by ibis bedding to the convenience of our hotel amenities, such as the free high-speed internet and our on-site parking. We look forward to seeing you again soon. Best regards, Team ibis Utrecht +3… fr…

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Other web-users rate our hotel

  • 467 reviews 8.4/10 Location
  • 762 reviews 6.4/10 Room
  • 600 reviews 8.7/10 Service
  • 24 reviews 5.1/10 WiFi
  • 373 reviews 7.7/10 Breakfast
  • 340 reviews 7.1/10 Cleanliness
  • 5 reviews 2/10 Wellness Area

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