Mercure Hotel Atrium Braunschweig 3.5 stars

Customer review rating 4.5/5 2,757 reviews

Mercure Hotel Atrium Braunschweig
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Room 1

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • PorterPaying
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Atrium Braunschweig

Berliner Platz 3
38102
braunschweig
germany

Tel: +4953170080

Fax: (+49)531/7008125

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUSLINIE :  419 420 421 4 HAUPTBAHNHOF

  • STRASSENBAHN :  1 2 HAUPTBAHNHOF

  • By plane

    HANOVER LANGENHAGEN At 65km / 40 miles

  • By car

    BRAUNSCHWEIG SUEDWEST At 3km / 1 miles

  • By train

    BRAUNSCHWEIG HAUPTBAHNHOF At 0km / 0 miles

GPS :52.253238, 10.53753

Our accommodations

At the 3-star-superior Mercure Hotel Atrium Braunschweig, you can choose between Standard Rooms with a single or double bed and Privilege Rooms with twin beds or a double bed plus sofa. All 130 rooms in our hotel have WIFI access and many are air-conditioned. One child up to the age of 12 may stay in their parents' room free of charge. We will provide one of our family rooms on request, subject to availability (charge applies). Your pet is welcome to stay (charge of EUR 10/night).

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with single bed

  • Max. number of persons: 1
  • Area: From 16 / 172 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Privilege Room with twin beds

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Privilege Room with a double bed and a sofa

  • Max. number of persons: 4
  • Area: From 43 / 463 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

ATRIUM LOUNGE

Type of cuisine: International

In our newly renovated "Atrium Lounge," we will indulge you with our selection of local and international dishes and fine wines. Watch all Bundesliga and Champions League games live on our large-screen TVs and enjoy our atrium when the weather is good.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 420

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Hotel Atrium Braunschweig

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,757 reviews

tripadvisor

TripAdvisor Rating 4.0/5

485 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Mediocre

Customer review rating 4.5/5

M Business - 12/03/2020 Confirmed reviews ALL

Check in and parking flawless. Single bed room appears outdated. Mattress, blanket and pillow should be updated, seem to have been worn out. Breakfast is sufficient and tasty, yet not above average within this hotel category. Overall would consider booking again, yet not a must-stay.

Dear Mr. R., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Hotel Atrium Braunschweig

Good stay

Customer review rating 4.5/5

Glynnis H. Couples - 24/02/2020 Confirmed reviews ALL

It met our expectations. Breakfast was very good

Dear Mrs. H., We appreciate your feedback regarding your stay at the Mercure Hotel Atrium Braunschweig. Thank you for sharing your experience. We hope you will visit us again next time. Sincerely, Mercure Hotel Atrium Braunschweig
Customer review rating 4.5/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

The air in the room was rather muggy, luckily the windows can be opened. The breakfast was okay, but the scrambled eggs were cold, the sausages were a bit burned and nobody came to ask if I wanted to have some coffee but I've rather been ignored.

Sehr geehrter Herr K., vielen Dank, dass Sie sich die Mühe gemacht haben uns zu bewerten. Bitte seien Sie versichert, dass ihr geschilderter Aufenthalt nicht unseren Servicegedanken entspricht. Wir werden umgehend mit unserem Service und Küchenpersonal sprechen. Wir bedanken uns erneut für ihre Rückmeldung und würden uns freuen, wenn wir Sie bald wieder bei uns begrüßen dürfen. Mit freundlichen Grüßen Bianca Brehmer Front Office Manager

Old Hotel, not satisfactory stay

Customer review rating 4.5/5

Anonymous Business - 30/01/2020 Confirmed reviews ALL

The hotel seems to be very old, beds are very uncomfortable. Bed sheets are very thin and too short for me. Breakfast was very basic, nothing special. Staff seemed to be friendly, however could be more professional in their service. Would not recommend to stay there.

Sehr geehrter Herr K., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Mercure Hotel Atrium Braunschweig die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Unser Frühstücksbuffet wird immer von unseren Gästen besonders hervorgehoben, schade dass es für Sie nur durchschnittlich war. Gerne können Sie bei uns auch größere Zimmer erhalten. Wir sind natürlich bestrebt, dass unsere Zimmer in Zukunft modernisiert werden. Ich würde mich freuen, wenn Sie uns wieder besuchen kommen und die Möglichkeit geben ihre Erwartungen zu erfüllen. Mit herzlichen Grüßen Bianca Brehmer Front Office Manager

Great Hotel

Customer review rating 4.5/5

Gary K. Business - 24/01/2020 Confirmed reviews ALL

I would say the service was excellent. The lady on the front desk was very helpful. I asked to change to room with a double bed and she absolutely went out of her way to help me. The lady's name was Janin Schmitz. That's customer service ++++!

Dear Gary, Thank you for your kind feedback. I will tell Janin that you are very satisfied with her. We are looking for your next visit. Sincerely, Bianca Brehmer Front Office Manager

everything OK

Customer review rating 4.5/5

Anonymous Business - 13/12/2019 Confirmed reviews ALL

everything OK

Dear Mr. Cheng, Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Brehmer Front Office Manager

OK

Customer review rating 4.5/5

Anonymous Business - 13/11/2019 Confirmed reviews ALL

everything correct

Dear Mr. C., Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Brehmer Front Office Manager

Excellent stop off hotel on the way back from the UK

Customer review rating 4.5/5

Angus R. Solo - 11/10/2019 Confirmed reviews ALL

Fantastic hotel, excellent prompt efficient service, always a pleasure to stay in this hotel on my journeys to and from the UK

Dear Angus, Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

The Braunschweig Trip

TripAdvisor rating 4.0/5

kipple381 Solo travel - 05/09/2019 TripAdvisor review

Hotel value for Money and a Good Location to move around Braunschweig. Breakfast was Good and all in all a very good stay in the Hotel easy in easy out and just across from the main Station so Transport was easy to find.

Dear "kipple 381", Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

Perfekt

Customer review rating 4.5/5

Anonymous Families - 31/08/2019 Confirmed reviews ALL

Alles gut

Sehr geehrter Herr Höhner, vielen Dank für Ihre TOP Bewertung und die volle Punktzahl. Es freut mich dass wir Ihnen mit unserem Service, unseren Zimmern und der Lage so gut gefallen haben. Ich würde mich freuen, Sie auch bei Ihrem nächsten Braunschweig-Besuch wieder begrüßen zu dürfen. Mit freundlichen Grüßen Bianca Rosenberg Front Office Manager

Everything was fine, looking forward for my next stay.

Customer review rating 4.5/5

Chris Business - 19/08/2019 Confirmed reviews ALL

Everything was fine, looking forward for my next stay.

Dear Christian, Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

No reasons to complain

Customer review rating 4.5/5

Anonymous Business - 23/07/2019 Confirmed reviews ALL

Overall very satisfying, only criticism (if any) the air condition was managed remotely while not in the room, even on colder days, which made the room a little too cold from time to time and also appears to be a waste of energy (for your hotel)

Dear Timo Thank you for your kind feedback. We are looking for your next visit. Thank you also for the criticism maybe if we renovate the rooms this is the next step to save the enviroment. Sincerely, Bianca Rosenberg Front Office Manager

good

Customer review rating 4.5/5

Anonymous Business - 03/07/2019 Confirmed reviews ALL

everything ok

Dear Mr. C., Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

Nice stay, missed Air conditioning

Customer review rating 4.5/5

Chris Business - 19/06/2019 Confirmed reviews ALL

It was a nice stay, with a friendly welcome. I was a little bit surprised, to get a room without Air conditioning. I've asked for a room with Air conditioning for my next stay in August...

Dear Christian, Thank you for your kind feedback. For your next stay we have make a note that you want airconditioning. Sincerely, Bianca Rosenberg Front Office Manager

Our stay in June 2019

TripAdvisor rating 4.0/5

gandphammer Couples - 18/06/2019 TripAdvisor review

Very satisfied with our stay. The food and service at the restaurant were very good. We had the superior room and it was spacious. Located across from the train station with lots of public transportation but still a pleasant walk to the old town

Dear "grandphammer", Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bianca Rosenberg Front Office Manager

It was ok

Customer review rating 4.5/5

Adam Couples - 11/06/2019 Confirmed reviews ALL

After switching rooms at midnight because it was too warm to sleep we got offered an AC room that was fine. Not sure why that wasnt offered the first place though.

Dear Adam, thank you that you take the time to share your moments with us. Please excuse us for not giving you an airconditioned room upon arrival. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

As always: Nice hotel, great service

Customer review rating 4.5/5

Laura Business - 05/06/2019 Confirmed reviews ALL

I stay here on a regular basis for business and wouldn't if I didn't enjoy it. Service is amazing, very friendly and forthcoming. Solid breakfast and comfy beds. Could receive some updates though but I was told this was planned.

Liebe Frau Z., vielen Dank, dass Sie sich wieder die Mühe gemacht haben uns zu bewerten. Es freut uns sehr, dass Sie erneut mit unseren Servicegedanken zufrieden waren. Natürlich hoffen wir, dass es bald mit den Umbaumaßnahmen speziell bei den Zimmern beginnt. Wir freuen uns, dass wir Sie bald wieder bei uns begrüßen dürfen. Mit freundlichen Grüßen Bianca Rosenberg Front Office Manager

Satisfied with amenities but was hoping to have a better view.

Customer review rating 4.5/5

Abubakr Business - 28/05/2019 Confirmed reviews ALL

Satisfactory but could have an improvement with bedding and pillows. Disappointing could not link my membership number on this reservation although it was a company booking.

Dear Mr. R., thank you for your feedback during your stay. Please ask the reception next time for another pillow. Also please give us a information that you prefer a room to the courtyard. Sincerely, Bianca Rosenberg Front Office Manager

Everything fine

Customer review rating 4.5/5

Dan Business - 08/04/2019 Confirmed reviews ALL

Simple, easy and good!

Dear Daniel, Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

very nice hotel

Customer review rating 4.5/5

Anna Business - 14/03/2019 Confirmed reviews ALL

Very professional Staff, very nice breakfast, although I missed Bratwuerstchen for Breakfast.

Dear Anna, Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager
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