Mercure Caen Centre Port de Plaisance Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,142 reviews

Best price
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Mercure Caen Centre Port de Plaisance Hotel - Image 1
Mercure Caen Centre Port de Plaisance Hotel - Image 2
Mercure Caen Centre Port de Plaisance Hotel - Image 3
Mercure Caen Centre Port de Plaisance Hotel - Image 4
1 rue de Courtonne, CS 43086, CAEN CEDEX 2, 14000 CAEN, France

Description

Hotel extras

  • NEW: All our rooms have just been renovated!

  • Green Key certification

  • We have small private spaces for co-working or individual meetings.

  • Du Lundi au Jeudi, en-cas disponible au bar

  • Paid private and secure car park with charging stations.

Our accommodation(s)

Hotel location

Mercure Caen Centre Port de Plaisance Hotel

1 rue de Courtonne, CS 43086, CAEN CEDEX 2
14000 CAEN
France

GPS:49.184151, -0.355551

Telephone
Fax +33 2 31 47 43 88

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Oscar

Enjoy a warm and modern setting with a view of the port at Oscar, Mercure Caen Centre's bar. We offer fine Mercure wines and wine from our proprietor's estate, local beers, sharing platters and snacks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,142 reviews

TripAdvisor Rating  3.8/5  1,090 reviews

Customer review rating 0.5/5

Barry L. Business - Confirmed reviews ALL

Room was terrible. Layout was terrible. Temperature was very hot and air conditioning was turned off. There is no excuse to what was done and it was not acceptable.

Dear Barry, Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet your expectations and that the room temperature was uncomfortable. As summer is now over and we are experiencing colder weather, the air conditioning settings have been adjusted accordingly. Please note that our reception is open 24/7 and our team is always available to provide lighter blankets or assist with any room comfort concerns at any time. Kind regards, Laurine - Front desk

Customer review rating 4.5/5

Michael S. Solo - Confirmed reviews ALL

Nice room. But I couldn’t open the window because of too much noise from the ventilation system outside.

Dear Michael, Thank you for this very kind review ! We hope to see you again soon. Kind regards, Laurine - Front desk

Customer review rating 4.0/5

Sharon H. Couples - Confirmed reviews ALL

Great location , very helpful staff

Dear Sharon, Thank you for this very kind feedback. We hope to see you again soon ! Kind regards, Laurine - Front desk

Customer review rating 4.5/5

Mike S. Couples - Confirmed reviews ALL

Help from Amy on reception fantastic.

Dear Mike, Thank you for this very kind review. We are glad that you enjoyed your stay with us and we will transfer your message to Amy. We hope to have the pleasure of welcoming you again soon. Kind regards, Laurine - Front desk

Customer review rating 5.0/5

Kevin D. Couples - Confirmed reviews ALL

Arrived at our hotel, and was greeted by Amy. She was very helpful throughout our stay. Room was comfortable. Only issue was with the electricity the last day.

Dear Kevin, Thank you for this very kind review ! We are glad that you enjoyed your stay with us. We will of course transfer your message to Amy. We look forward to welcome you again in the future ! Kind regards, Laurine - Front desk

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Other web-users rate our hotel

  • 401 reviews 9.1/10 Location
  • 529 reviews 7/10 Room
  • 550 reviews 9/10 Service
  • 5 reviews 4.5/10 WiFi
  • 261 reviews 8.2/10 Breakfast
  • 174 reviews 7.4/10 Cleanliness
  • 62 reviews 2.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.