Mercure Caen Centre Port de Plaisance Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,178 reviews

Mercure Caen Centre Port de Plaisance Hotel - Image 1
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Description

Hotel extras

  • NEW: All our rooms have just been renovated!

  • Green Key certification

  • We have small private spaces for co-working or individual meetings.

  • Du Lundi au Jeudi, en-cas disponible au bar

  • Secure private car park with electric vehicle charging stations

Our accommodation(s)

Hotel location

Mercure Caen Centre Port de Plaisance Hotel

1 rue de Courtonne, CS 43086, CAEN CEDEX 2
14000 CAEN
France

GPS:49.184151, -0.355551

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Oscar

Enjoy a warm and modern setting with a view of the port at Oscar, Mercure Caen Centre's bar. We offer fine Mercure wines and wine from our proprietor's estate, local beers, sharing platters and snacks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,178 reviews

TripAdvisor Rating  3.8/5  1,082 reviews

Customer review rating 5.0/5

Monica H. Couples - Confirmed reviews ALL

Hermoso todo!!! Muy bien ubicado y con parking. La habitación privilege una maravilla!! Grande y cómoda! Con café y frigobar muy agradecido por cierto! El desayuno maravilloso!!! De los mejores en todo nuestro viaje. Agradecimiento especial en el desayuno a Laura y Philippe unos genios atendiendo y asesorando ya que hablamos español. En el front desk a Laurine,Carla y Louise excelente y amorosa atención! Nos sentimos muy bien atendidos por todos!

Customer review rating 3.5/5

George T. Couples - Confirmed reviews ALL

Had no working safe in the room and attempting to fix didn’t work. Had no telephone in room so always had to walk to front desk.(room 278 was a long walk)

Customer review rating 4.5/5

Pascal B. Couples - Confirmed reviews ALL

Hôtel très bien situé pour visiter caen à pieds et profiter des animations du millénaire. Très bon accueil. Chambre spacieuse (seul bémol, la porte d'entrée de l'hôtel juste en dessous qui résonne dans la chambre à chaque ouverture - pas de problème lors de nos précédents séjours dans cet hôtel dans d'autres chambres). Excellent petit déjeuner, de mémoire même mieux qu'avant. Très satisfait de notre séjour. Merci à toute l'équipe pour sa gentillesse.

Cher Monsieur B, Nous vous remercions pour ce retour très gentil ! C'est avec plaisir que nous n'hésiterons pas à partager votre commentaire à nos équipes. Belle journée à vous, Emma - La Reception

Customer review rating 3.5/5

Ray T. Solo - Confirmed reviews ALL

The staff is extremely polite and attentive. However, the front door doesn’t have good accessibility. You cannot drive your car up to the lobby. It’s also one level down from the street. There is no clear signage if drive in to the parking lot as to where the lobby is even located. Lastly, there seemed to be a problem with our sink’s drain so that odors were coming out of it.

Dear Mister T, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Emma - Front Desk

Customer review rating 5.0/5

Lucia E. Families - Confirmed reviews ALL

L’hotel ha una posizione comodissima e centrale , la stanza quadrupla confortevole e spaziosissima con caffettiera in camera e frigo bar . Il personale è stato carino e super cortese , avevo richiesto un benvenuto speciale per il compleanno di mio marito e ci hanno fatto trovare in camera un banner di auguri e dei palloncini . Il bar serve cocktail buonissimi . La colazione è completa sia di cibi dolci che salati . Consiglio .

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Other web-users rate our hotel

  • 415 reviews 9.1/10 Location
  • 546 reviews 7.2/10 Room
  • 571 reviews 8.9/10 Service
  • 6 reviews 7.7/10 WiFi
  • 260 reviews 8.3/10 Breakfast
  • 170 reviews 8.3/10 Cleanliness
  • 73 reviews 3.6/10 Value

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