Novotel Gent Centrum

Novotel Gent Centrum 3 stars

Customer review rating (ALL Rating) 4.2/5 1,167 reviews

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Hotel extras

  • In the heart of the historical city centre

  • Restaurants, sights and shops within walking distance

  • Hammam, sauna, fitness centre and outdoor pool

  • Delicious breakfast buffet, bar and restaurant

  • Air-conditioned, 100% non-smoking and 24/7 reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Gent Centrum

Hoogpoort 52, Postadres : Goudenleeuwplein 5
9000 GENT

GPS:51.054213, 3.723646

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Gourmet Bar is the heart of our hotel. A place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Gent itself.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. Tasty dishes are prepared with fresh ingredients. The Gourmet Bar offers delicious snacks, quick meals and seasonal specialities. Healthy and balanced food in a friendly and relaxed atmosphere. Children have their own menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,167 reviews

TripAdvisor Rating  4.0/5  1,685 reviews

quiet room and nicely in the city center. Good breakfast

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL


Overall fine

Customer review rating 3.0/5

M. Business - Confirmed reviews ALL

Check in was messy. My reservation was not properly in their system but i was first asked a few times if i was at the right hotel, then the guy wanted to see emails with timestamp to know who in the team made an error, and only then i was told there was a room available.

Dear Marianne, Thank you for this review of your recent stay. We are sorry your experience was not as enjoyable as we would have liked. Rest assured that we have noted your comments regarding our check-in and will be addressing this issue with the relevant manager to improve on the quality of our service. It would be a pleasure to welcome you for another enjoyable stay. Best wishes, Petra DE MEYERE, General Manager

Great location, comfort and welcome

Customer review rating 4.5/5

J M. Business - Confirmed reviews ALL

This hotel is ideally located in the city center and close to many restaurants and sites. I was upgraded to a very comfortable suite with great views, and even received a nice welcome gift. I will certainly be back my next time in Gent.

very well located

Customer review rating 4.5/5

Christophe W. Families - Confirmed reviews ALL

very fine ..

Short family stay

Customer review rating 5.0/5

Stefano Families - Confirmed reviews ALL

Driving back from Amsterdam to London it was the perfect stop-over.

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Other web-users rate our hotel

  • 827 reviews 8.6/10 Location
  • 860 reviews 5.9/10 Room
  • 694 reviews 8.4/10 Service
  • 11 reviews 8.5/10 WiFi
  • 489 reviews 6.9/10 Breakfast
  • 293 reviews 5.9/10 Cleanliness
  • 211 reviews 4.3/10 Vibe
  • 183 reviews 4.1/10 Value

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