ibis Rouen Centre Rive Droite Hotel 3 stars

Good rooms and clean

There were three issues 1 Covid The breakfast staff cleaned tables, but not chairs. However when my83 yr old father in law and myself came to eat at 9 am most of the tables were empty but needed cleaning 2 availability of food. The food was not being replaced as is normal. I asked for an egg - I was told that they had all gone. There were only four small pieces of bread left And a bit of masers cake. Finally when I went to get tea for my father in law , there were only two fruited teas left. I went to ask for more and found the staff sat round a table outside smoking . I asked for a tea bag. The staff stayed where they were and it was another 10 minutes before someone came and refreshed the tea. In all the overall attitude of the morning staff downstairs was not what I expect from IBIS Car park. The car park at the hotel is laid out in such a way that you have to manoeuvre around trees into very small places. Damage from car doors hitting the sides of other cars will invariably occur. This will damage IBIS’s reputation. You also charge for the pleasure of parking in this maze. Far better to reduce the number of parking places as you apparently have another car park nearby.

Good value, budget option. Good location, only 5' walk from the old town and restaurant areas. Convenient car park (with fee). Lobby looks fresh and funky but rooms are a bit tired. Our bathtub had a chip in the enamel and the tap was not working properly (bath & shower flowed simultaneously). Breakfast options were severely depleted when we visited in the middle of the breakfast service.

Perfect location for a quick visit to the city. Cozy, clean hotel with a friendly staff. A thumbs up for correctly following the Covid-19 guidelines.

Friendly staff Cleanliness