Mercure Airport Hotel Berlin Tegel 4 stars

TripAdvisor rating 3.5/5 1,114 reviews
Mercure Airport Hotel Berlin Tegel
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • BERLIN TEGEL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Outdoor playground for children
  • Jogging track (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Airport Hotel Berlin Tegel

Kurt Schumacher Damm 202
13405
berlin
germany

Tel: +493041060

Fax: (+49)30/4106700

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS 109 :   BUS 109 LUFTFRACHT

  • BUS 128 :   BUS 128 LUFTFRACHT

  • BUS TXL :   BUS TXL AIRPORT TEGEL

  • BUS X9 :   BUS X9 AIRPORT TEGEL

  • By plane

    BERLIN SCHONEFELD At 35km / 21.88 miles

  • By plane

    BERLIN TEGEL At 0.8km / 0.5 miles - Shuttle free

  • By plane

    TEMPELHOF At 20km / 12.43 miles

  • By helicopter

    FLUGHAFEN TEGEL At 0.8km / 0.5 miles

  • By car

    FLUGHAFEN TEGEL At 1km / 0.62 miles

  • By car

    SAATWINKLER DAMM At 1km / 0.63 miles

  • By train

    BAHNHOF SPANDAU At 10km / 6.21 miles

GPS :52.551593, 13.301396

Our accommodations

All 186 rooms at the 4-star Mercure Airport Hotel Berlin Tegel are air-conditioned and have free WIFI access. Two rooms are reserved for people with reduced mobility. The cleanliness of your mattress is ensured with the Potema system. Two children up to 16 years may sleep in your room free of change. Your pets are also welcome to stay at the Mercure Berlin Tegel for a charge of EUR 10/night.

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Standard Room with double bed and pull-out bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Ulrike: Meditation

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Tanja: Berlin Wall

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Stefan: Flying High

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Maria: Sleep Tight

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Borys: Moonstruck

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

LA CARAVELLE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Our La Caravelle restaurant seats up to 130 guests and has a terrace, which is the perfect place to while away the hours when the weather is nice. A selection of international dishes are served daily in the cozy atmosphere from 11am to midnight.

Lunch

11:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COCKPIT BAR

Photo non contractuelle / Strictly non binding

In our cozy "Cockpit Bar" you can choose your favorite drink from our extensive drinks menu every day between 10am and 1am. Round off your day in a pleasant atmosphere and sample our vintage wines at reasonable prices.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 330

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Mercure Airport Hotel Berlin Tegel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,174 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,114 reviews

Great spot for short transfer

TripAdvisor rating 3.5/5

WojtekWu Couples - 07/12/2019 TripAdvisor review

Great spot for short transfer stay, great location and rooms standard (we have tried designer room). Overall had really good experience with complimentary transfer to and from hotel & quality service, I may sincerely recommend Mercure Tegel :)

Dear WojtekWu, thank you for your stay at our hotel and for the amazing 5 from 5 points feedback from your side. We would be happy to welcome you again in the near future. Best regards, F.Behling Rooms Division Manager & Team

Comodo per l'aeroporto

TripAdvisor rating 3.5/5

Stay408110 Business - 18/11/2019 TripAdvisor review

Close the Tegel airport, free shuttle available, restaurant and breakfast. The hotel needs a building renouvation. Parking in front of the hotel and the airport is reachable in 10 minutes by walking. Nice hall .

Dear valued guest, thank you for your stay at the Mercure Airport Hotel Berlin Tegel and for taking the time to leave a feedback on tripadvisor. Unfortunately we see that we did not complete all your expectations. We would be appreciate if you have time to advice us what we may have been done better. Kind regards from Berlin, F.Behling Rooms Division Manager & Team

All the expected services (Room, restaurant, Recetpion) are fitting to the Mercure standard.

Customer review rating 4.2/5

Houssière Business - 13/11/2019 Confirmed reviews ALL

I'm used to be 4, 5 times a year at your hotel. I was used to be very satisfied thanks to the reception, room and restaurant. During my last stay, I was disappointed from the restaurant. The menu taken that was the same that the previous time was less "well prepared". Despite the fact that the welcome at the reception is very good, I have to remember them each time that I have a member card that you proposed me more than 2 years ago. It seems that your system does not keep this info which is a pitty for a hotel like the Mercure.

Dear Gilles H., Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, F.Behling Rooms Division Manager & Team
Customer review rating 4.2/5

Anonymous Business - 04/11/2019 Confirmed reviews ALL

It was good.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, F.Behling Rooms Division Manager & Team

My Brief Stay at Mercure Tegel

Customer review rating 4.2/5

Florian G. Business - 29/10/2019 Confirmed reviews ALL

I have stayed in your hotel many times during the last 30 years. Tegel is my favorite airport in Germany. I used to do business in Berlin, so Tegel Airport was my preference. The proximity of your hotel to the airport and the reliable shuttle service you offer is very convenient for anybody flying in or out of Tegel. As always, your rooms are clean and quiet. Your service personnel are polite and helpful. I will miss you when the new international airport will be opened.

Dear Florian G., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Behling Rooms Division Manager & Team

Excellent airport hotel experience

Customer review rating 4.2/5

Anonymous Solo - 27/10/2019 Confirmed reviews ALL

Overnight prior to 6:45am flight to Budapest and didn’t want to deal with traffic etc. room was very nice and staff helpful. Gave me a discount ticket for hotel restaurant which I tried. Ordered salmon on salad which was very fresh with nice variety of tomatoes fruit and cucumbers and lettuce. Free shuttle in the morning to the airport was about a 4 minute trip.

Dear Laila Marie A., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, F.Behling Rooms Division Manager & Team

Just a easy fast stay at the airport

TripAdvisor rating 3.5/5

Julia M Couples - 17/10/2019 TripAdvisor review

Would not rate it as a 4 star hotel, the gym is really poor and the spa cannot be called such a spa. The breackfast fee is way to high for such a hotel, payed the same at So Berlin it was a 1 michelin star chef in 5 star hotel. NO minibar in the room, can be useful . No upgrade recieved as gold member. Nice shuttle for the airport, easy and free

Dear Julia, thank you for your stay at the Mercure Airport Hotel Berlin Tegel and your comment. Unfortunatly we see that we did not complete all your expectations. Kind regards from Berlin, F.Behling Rooms Division Manager & Team

Perfect accommodations

Customer review rating 4.2/5

Alla W. Couples - 16/10/2019 Confirmed reviews ALL

The hotel had a driver and a van to pick us up from the Airport and return us to the Airport the next morning. That was invaluable. The staff was exceptionally accommodating and friendly during our stay and the restaurant was exceptional for breakfast and dinner.

Dear Alla W., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, F.Behling Rooms Division Manager & Team

All one need for a quick overnight stay before departure.

Customer review rating 4.2/5

Juergen Solo - 14/10/2019 Confirmed reviews ALL

A bit difficult to get to. Quick check-in. Clean room. Early breakfast possible.

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, F.Behling Rooms Division Manager & Team

Overnight layover, pleasant stay

Customer review rating 4.2/5

Michelle Families - 13/10/2019 Confirmed reviews ALL

Only stayed one night for an overnight layover with early AM departure. Shuttle service, check-in/out, and room were perfect for a quick night.

Dear Michelle B., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, F.Behling Rooms Division Manager & Team

Very good

Customer review rating 4.2/5

Anonymous Business - 13/10/2019 Confirmed reviews ALL

Everything was fine. Staff was courteous and friendly. Most outstanding feature was the breakfast which was very good with a great selection of choices. Only negative is that rooms are not very invi9ting.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, F.Behling Rooms Division Manager & Team

Pleasant stay

Customer review rating 4.2/5

Susan Families - 12/10/2019 Confirmed reviews ALL

Your staff is amazing. The gentleman who checked us in was delightful. We ate in the restaurant and had good service and the shuttle ride to the airport was really easy!

Dear Susan C. D., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, F.Behling Rooms Division Manager & Team

Professionally run operation conveniently located for anyone needing to stay close to Tegel Airport in Berlin.

Customer review rating 4.2/5

Dwayne Couples - 11/10/2019 Confirmed reviews ALL

Room was clean, staff was courteous and helpful, free shuttle was convenient and the restaurant in the hotel was perfect.

Dear Dwayne L., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards from Berlin, F.Behling Rooms Division Manager & Team

Excellent accomodations, clean and bright!

Customer review rating 4.2/5

Bruce F. N. Couples - 08/10/2019 Confirmed reviews ALL

The room was great, comfortable bed and great shower. The shuttle to the airport makes this hotel a perfect fit for my travels. My wife and I had dinner at the hotel restaurant and the meal was excellent, just what I needed after a long day of travel.

Dear Theresa K., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, F.Behling Rooms Division Manager & Team
Customer review rating 4.2/5

Anonymous Business - 06/10/2019 Confirmed reviews ALL

Quick trip through Berlin back to the US. Pleasant experience.

Dear Guest, Thank you for taking the time to share your feedback with us. Please accept my apologies for the inconvinience during the dinner. We hope to welcome you back to our hotel very soon! Sincerely, F.Behling Rooms Divison Manager & Team

smells from toilet bowl

TripAdvisor rating 3.5/5

KN1002 Couples - 22/09/2019 TripAdvisor review

i understood that this is an airport hotel under Mecure. I did not expect much except a simple hotel with clean room as i was only staying for a few hours before catching early morning flight. However, the room is not clean, the worst is the the stink smells from the toilet bowl, and the shower head was fallen off. i'd stayed in ibis airport hotel for many times before and id made not complaints. however this mercure hotel is a lot worse.

Dear valued guest, Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, F.Behling Rooms Division Manager & Team

Foundry Engineer

Customer review rating 4.2/5

Thomas A. P. J. Business - 19/09/2019 Confirmed reviews ALL

Hotel stay is always fine except for the beds! Your beds are like boards with a sheet on. I travel to many countries on my job and by far your hotel has the worst mattress I have ever slept on. I have been staying at your hotel for over three years now. If the Marriott was closer to the airport I'd stay there again in a heart beat. Also 3 years ago the staff at the hotel signed me up for Accor. I have not received a single point. When I call in to try and straighten it out they tell me it's because our in house travel agent books the room. I have stayed there at least 17 times in the past 3 years. I have nothing to show for it.!!!!

Dear Thomas Albert P., Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have transfered the missing points for your stays to your LeClub account. We try our best to make sure it wont be happen again. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Kutsche Verwaltung/Administration

Where are my points in my account for stay on September 12?

Customer review rating 4.2/5

R R. Business - 19/09/2019 Confirmed reviews ALL

Where are my Accor points?

Dear r. R. F., Thank you for taking the time to tell us about your experience at the Mercure Airport Hotel Berlin Tegel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and to inform you we sent the points of your stay on November, 08th 2019. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Kutsche Verwaltung/Administration
Customer review rating 4.2/5

Anonymous Solo - 17/09/2019 Confirmed reviews ALL

It was OK

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, F.Behling Rooms Division Manager & Team

Excellent Service and Convenient Location

Customer review rating 4.2/5

W. D. Friends - 12/09/2019 Confirmed reviews ALL

Overall, the staff were generally friendly, courteous, and helpful. The location is excellent. The Tegel Mercure provides good value for the money.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Airport Hotel Berlin Tegel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards from Berlin, F.Behling Rooms Division Manager & Team
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