Novotel Yogyakarta Hotel 4 stars

Customer review rating 4.4/5 5,818 reviews

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Novotel Yogyakarta
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+ 17 Services

Hotel extras

  • Minutes away from Adisutjipto Airport, Malioboro,Tugu Yogya, Historical Places & Shopping Area

  • Close to the tourist destinations of the temple,such as Prambanan & Borobudur - World Heritage

  • Unwind and rekindle your sense of nature at the outdoor tropical pool - standard international

  • Located in the heart of Yogyakarta. Surrounded by offices, hospitals, and shopping center.

  • Gather for company retreats with 9 meeting rooms and open-air garden with romantic lights.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • ADISUTJIPTO Paying
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PM Paying
  • Laundry
  • Boutiques/shopping Paying
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Bicycles rental (nearby) Paying
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Yogyakarta

Jalan Jendral Sudirman No. 89
Terban, Gondokusuman
Yogyakarta
55223 yogyakarta
indonesia

Tel: +62274580930

Fax: (+62)274/521170

Check-in from 14h00

Check out up to 12h00

  • JL JENDRAL SUDIRMAN :  SEMARANG-YOGYA UMBULHARJO

  • JL JENDRAL SUDIRMAN. :  SOLO-YOGYA UMBULHARJO

  • JALAN JENDRAL SUDIRMAN :  BANDUNG-YOGYA TUGU

  • JL JENDRAL SUDIRMAN :  JAKARTA-YOGYA TUGU

  • JL JENDRAL SUDIRMAN. :  SURABAYA-YOGYA TUGU

  • By plane

    ADI SUMARMO At 60km / 37.5 miles

  • By plane

    ADISUTJIPTO At 10km / 6.25 miles - Shuttle paying

  • By train

    TUGU At 1km / 0.63 miles

GPS :-7.782394, 110.377686

Our accommodation(s)

Away from the hustle bustle of your daily activities, enjoy the perfect getaway with your loved ones in the spacious guest rooms and comfortable suites adorned with contemporary design, completed by the beautiful Merapi Mountain view.

Our restaurants and bars

Located at the poolside, this place is really a good place for hanging out and refreshes yourself while fresh enjoying our delicious crispy pizza and pasta, pure Italian style.

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KEDATON RESTAURANT

Type of cuisine: International

Find a perfect mix of traditional and international cuisine in this romantic restaurant, which features a magnificent aquarium and tantalizing cuisine for breakfast, lunch and dinner.

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GOURMET BAR

Gourmet Bar is a brand new dining space that sits in the lobby of Novotel Yogyakarta. Gourmet bar with the new lifestyle bar in town with Indonesian Tapas Style Food, and huge range of International Cocktails made by our experienced bartender mixologist.

Non contractual photo

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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 336

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Yogyakarta

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,818 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,839 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good Stay

Customer review rating 4.5/5

Mafiani K. D. Families - 19/07/2021 Confirmed reviews ALL

I really enjoy my stay with Novotel. I must have an early check in on that day and the receptionist assisted me so well. All the room service food tasted amazing and I felt vey taken care of there.

Dear Mafiani Kusuma D. , We really appreciate your comments regarding your stay with us at Novotel Yogyakarta. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Best regards, Jesse Bridge General Manager

good stay

Customer review rating 4.5/5

Retha Families - 02/07/2021 Confirmed reviews ALL

very comfortable place to stay with my family. accross bethesda hospital, so it's easy for us to get antigen test.

Dear Mrs. Margaretha , We very much appreciate your comments regarding your stay at the Novotel Yogyakarta. It is always a pleasure to receive positive feedback. I am pleased to hear that you like our facilities and services. I will definitely share your comments with our team, especially to Bella who gave you good service and helpful during your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Jesse Bridge General Manager

Nice staycation

Customer review rating 4.5/5

Juan E. Couples - 01/07/2021 Confirmed reviews ALL

Very nice front office agent, but the hotel room needs to be renovated not because it looks old but a little maintenance will make it perfect. Something that bothered me was when breakfast time I saw the staff take the buffet on their plate and bring it to the pantry, it made me wait so they can eat the buffet that's unprofessional, it’s totally okay if the staff want to eat the buffet too but at least can you wait until all guest back to their room?

Dear Juan E. Patogu, Thank you for your feedback and we really appreciate you have spending time to provide us your experienced. We will further evaluate your feedback with related department and always improving our services toward our guests. We promised to take seriously every feedback provided by our valued guest. Each of feedback from our valued guest means a constructive advice to us thus we really treasure your feedback toward us and we hope to welcome you back again in the future for a better experience with us. Sincerely, Jesse Bridge General Manager

Well located, good breakfast.

Customer review rating 3.5/5

Anonymous Business - 27/06/2021 Confirmed reviews ALL

It was great, however I hope everyone needs to show their health test report. I think a statement of free of COVID-19 or past activities in the last two weeks are not enough for the eligibility of staying in the hotel if customer is coming from another city or country.

Dear Mrs Novi, Thank you for taking the time to tell us about your experience at the Novotel Yogyakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jesse Bridge General Manager

well located

Customer review rating 3.0/5

Noval A. Families - 27/06/2021 Confirmed reviews ALL

Actually Hotel Novotel is a good hotel, but I found smell of cigarette in my room.

Well located, good stay, friendly service

Customer review rating 4.5/5

Eko Couples - 18/06/2021 Confirmed reviews ALL

Rescheduling is made easy via whatsapp chat The staff is very friendly n helpfull Thanks for great service

Dear Mr Eko, We very much appreciate your comments regarding your stay at the Novotel Yogyakarta. It is always a pleasure to receive positive feedback. I am pleased to hear that you like our facilities and services. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Jesse Bridge General Manager

Great Business Hotel

TripAdvisor rating 5.0/5

simonhoedoyo Business - 12/04/2021 TripAdvisor review

Have several stay quite long time ago, and found this property just finished renovation. More modern touch on the lobby. The room still spacious like before, with cleaner touch, I personally prefer wooden floor and shower separate with bathtub. Afternoon coffee very surprising, the cake is seriously delicious and have generous portion. Location is superb for business, very easy to access most of the business area around the city.

Dear simonhoedoyo , We really appreciate your comments regarding your stay with us Novotel Yogyakarta. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Best regards, Jesse Bridge General Manager

Awesome

TripAdvisor rating 5.0/5

hxxta 02/04/2021 TripAdvisor review

Overall we enjoy stayed at novotel jogya. The service is very good. Recepsionist is very helpfull. Room service and restaurants is very kindness. Cleanliness is very good. The food is delicious..🙏🙏👍👍

Dear hxxta , We very much appreciate your comments regarding your stay at the Novotel Yogyakarta. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Best regards, Jesse Bridge General Manager

A Pleasant Stay at Novotel Yogyakarta

TripAdvisor rating 4.0/5

angelaharefa Business - 02/03/2021 TripAdvisor review

Novotel Yogyakarta is well-renovated, making a difference than last time I stayed here. The service was great, as always the employees were very helpful & kind. The cleanliness was well-maintained. Unfortunately, the breakfast menu was less variant than the last time (before pandemic). One menu that I always love from every Novotel I've been in is the waffles and chocolate/maple syrup so it's quite a bummer because it's not provided anymore. It's also easy to access this hotel and it's near to Malioboro. Overall, it's been a pleasant stay.

Dear angelaharefa , We would like to say thank you for choosing to stay at Novotel Yogyakarta during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors. I was very pleased to read that you enjoyed your stay in our hotel. But we do apologized for the breakfast menu that was less variant, we will inform your feedback to related department so we can improve to be better in the future. It is always encouraging for us to learn that our guest are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our team. This will certainly motivate them to keep up the good work. We are looking forward to your next visit. Best regards, Jesse Bridge General Manager

Novotel Yogyakarta has never failed to satisfy me!

TripAdvisor rating 5.0/5

andreassatriadi13 25/01/2021 TripAdvisor review

All services were as my expectations! The room was clean and spacious, the pool was clean as well and although the breakfast was served by a la carte, not buffet, but the taste and the portion was great!. And the highlight was the staffs, they were so warm and helpful.

Dear andreassatriadi13 , We would like to say thank you for choosing to stay at Novotel Yogyakarta during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors. I was very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guest are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our team. This will certainly motivate them to keep up the good work. We are looking forward to your next visit. Best regards, Jesse Bridge General Manager

Great Hotel...

TripAdvisor rating 5.0/5

aliemalang 29/12/2020 TripAdvisor review

It's located really close to a small mall and it's around 10 minutes walk from "tugu". You could also walk to one of a famous restaurant in Yogyakarta. If you're looking for a quite hotel, this one might be the one for you. I did check in twice in a short time. The first one I could give two thumbs up for the receptionist service. The second one still ok but not as good as the first one with the same situation where there's no one queuing. The room was great, just like what we're expecting. They also provided what we're requesting. Complimentary of afternoon tea is the first one I have in accor network in Yogyakarta.

Dear aliemalang , We would like to say thank you for choosing to stay at Novotel Yogyakarta during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Best regards, Nur Arifin Executive Assistant Manager

Affordable

TripAdvisor rating 4.0/5

AlfianLukman 22/12/2020 TripAdvisor review

Novotel has a unique character for its design and hospitality. Especially staying for a family trip during this pandemic I have no doubt to spend a night at Novotel. Overall it was always to stay at Accor alliances, keep up, cheers.

Dear AlfianLukman , We would like to say thank you for choosing to stay at Novotel Yogyakarta during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors. I was very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guest are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our team. This will certainly motivate them to keep up the good work. We are looking forward to your next visit. Best regards, Nur Arifin Executive Assistant Manager

Great hotel with great services

TripAdvisor rating 5.0/5

davecmclaren Business - 16/11/2020 TripAdvisor review

I like this hotel because the facilities, warm and helpful staffs, and their protocol to prevent spreading of corona virus. And their just finished renovating the hotel. Nice rooms, nice thematic swimming pool.

Dear davecmclaren , We would like to say thank you for choosing to stay at Novotel Yogyakarta during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors. I was very pleased to read that you enjoyed your stay in our hotel, especially because our the warm and helpful staff. It is always encouraging for us to learn that our guest are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our team. This will certainly motivate them to keep up the good work. We are looking forward to your next visit. Best regards, Nur Arifin Room Division Manager

Big Room and Very Big Bed

TripAdvisor rating 5.0/5

Arihandono 03/11/2020 TripAdvisor review

I book the King Size superior room facing the pool which I believe the best room on this hotel. As far as I can see, they only have few rooms of this kind. As a matter of fact, Mr. Rian the Ass. FO Manager helps us offering combined 120x200 beds which resulting 240-wide bed. Wow, if you have 2 adults and 2 children staying using existing bed, this is the best offer that you don't want to missed. Check in was fast, breakfast were medium, and check out was as easy as dropping your key in a jar. Due to COVID-19, the health protocol of this hotel is good. The pool is open but only allow 10 person maximum in the pool at any given time. Overall, I have a pleasant 2 nights-stay at Novotel Yogyakarta.

Dear Arihandono , We would like to say thank you for choosing to stay at Novotel Yogyakarta during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors. I was very pleased to read that you had a pleasant stay and got the good experience, especially from our staff, Mr Rian. It is always encouraging for us to learn that our guest are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our team. This will certainly motivate them to keep up the good work. We are looking forward to your next visit. Best regards, Nur Arifin Room Division Manager

2nd time staying

TripAdvisor rating 5.0/5

tmelwani Business - 28/01/2020 TripAdvisor review

The location of this hotel is great. I loved the service at the lobby bar as well as the front desk as the staff are kind and service is prompt. The quality of food and drink are also good and the pricing very affordable with a high quality offering.

Dear tmelwani, We would like to say thank you for choosing to stay at Novotel Yogyakarta during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors. I was very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guest are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our team. This will certainly motivate them to keep up the good work. We are looking forward to your next visit. Best regards, Stanislaw Pajdzinski General Manager

good property in a strategic place

TripAdvisor rating 3.0/5

yoseph w Business - 21/01/2020 TripAdvisor review

I really appreciate the effort to renew the ambience at the public area. An extra effort to upgrade the cleanliness inside the room is needed, especially on the standing lamp and table lamp area. thank you

Dear yoseph w, We really appreciate your feedback regarding your stay with us, it is really important to us. We have discussed your feedback to our management and proper precaution has been implemented to prevent it happened again. We also glad that you have noticed the ambiance of newly renovated of our public area, it's mean that you are our repeater guest that watched the change of our old hotel from time to time. The feedback provided by our repeater guest will give us more spirit to change become better. Hope this event will not deter your trust with Novotel Yogyakarta and we really looking forward to have you stay with us again in the future. Sincerely, Stanislaw Pajdzinski General Manager

New style oldies hotel.

TripAdvisor rating 5.0/5

davecmclaren Business - 20/12/2019 TripAdvisor review

Great experiences. Great location. Friendly staffs. Fair facilities. Still under renovation. But overall its great. I will stay at this hotel again when i go to Yogyakarta. Helpful staffs. Nothing to complaint about.

Dear davecmclaren, We really appreciate your comments regarding your stay with us Novotel Yogyakarta. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Best regards, Stanislaw Pajdzinski General Manager

Satisfying stay at Novotel Yogyakarta

TripAdvisor rating 5.0/5

cys934 Family - 18/12/2019 TripAdvisor review

Would like to highlight the excellent service received. Family holiday with elderly parents. Housekeeping proactively provided additional water when they noticed my father's pill organizer. Staff at the Kedaton restaurant were always willing to assist.

Dear cys934, We would like to say thank you for choosing to stay at Novotel Yogyakarta during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors. I was very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guest are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our team. This will certainly motivate them to keep up the good work. We are looking forward to your next visit. Best regards, Stanislaw Pajdzinski General Manager

The best location with the best services

TripAdvisor rating 4.0/5

Pungki P Business - 05/12/2019 TripAdvisor review

While renovation is still on going at Novotel Yogyakarta but we can still have the best services from all staff at Novotel Yogyakarta. With the best location in the down town of Yogyakarta, then Novotel become the best preference hotel in Yogyakarta.

Dear Pungki P, We would like to say thank you for choosing to stay at Novotel Yogyakarta during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors. I was very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guest are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our team. This will certainly motivate them to keep up the good work. We are looking forward to your next visit. Best regards, Stanislaw Pajdzinski General Manager

Old hotel but very well maintained

TripAdvisor rating 5.0/5

Danieljuntak Family - 21/08/2019 TripAdvisor review

I think novotel Jogja is old hotel but very well maintained. Location of the hotel is very nice, close to Malioboro and Tugu station and Lempuyangan station. The staff very nice, the food is tasty and variated. I will back to this hotel again.

Dear Danieljuntak, Thank you so much for taking the time to share your stay experience at Novotel Yogyakarta. It is always a pleasure to receive positive feedback. I will share your comments about the excellent service of us that we have a clean room, indeed the location also strategic near to shopping center and many attractive destination. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Stanislaw Pajdzinski General Manager

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