Customer review rating (ALL Rating) 3.7/5 1,658 reviews
Our modern hotel rooms provide a perfect place to relax or focus. Each guest room boasts a dedicated workspace and comfortable sofa, fast Wi-Fi and a TV. So you can settle in and feel at home from your very own pocket of West London. Executive, Premium Executive and Suites feature fully-stocked minibars, with Suites offering complimentary soft and alcoholic drinks, Champagne and a selection of snacks. All rooms are fitted with blackout curtains for an undisturbed night's sleep.
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Novotel London West
1 Shortlands, Hammersmith
W6 8DR LONDON
United Kingdom
GPS:51.492115, -0.219759
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Bus stop
Access: 100 m / 0.06 mi 1 min walk
Highway exit
Access: 500 m / 0.31 mi 5 min drive
Bus stop
Access: 500 m / 0.31 mi 3 min walk
Railway station
Access: 500 m / 0.31 mi 3 min drive
Highway exit
Access: 500 m / 0.31 mi 10 min drive
Highway exit
Access: 500 m / 0.31 mi 5 min drive
Railway station
Access: 6.7 km / 4.16 mi 21 min drive
Railway station
Access: 8 km / 5 mi 10 min drive
Railway station
Access: 8 km / 5 mi 15 min drive
Helipad/aerodrome
Access: 30 km / 18.75 mi 45 min drive
Ferries
Access: 120 km / 75 mi 1 hrs 30 min drive
Ferries
Access: 128 km / 80 mi 1 hrs 30 min drive
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Opera/symphony/concert hall
Access: 300 m / 0.2 mi 5 min walk / 5 min drive
Historic monument
Access: 3 km / 1.86 mi 25 min walk / 10 min drive
Museums
Access: 3 km / 1.86 mi
Museums
Access: 3.5 km / 2.17 mi
Opera/symphony/concert hall
Access: 3.5 km / 2.17 mi 10 min drive
Historic monument
Access: 3.5 km / 2.17 mi 10 min drive
Entertainment centre
Access: 5.5 km / 3.42 mi
Botanical gardens
Access: 6 km / 3.75 mi 20 min drive
Historic monument
Access: 6.5 km / 4.04 mi
Entertainment centre
Access: 6.5 km / 4.04 mi
Entertainment centre
Access: 6.5 km / 4.04 mi
Amusement park
Access: 7 km / 4.38 mi 15 min drive
Entertainment/theatre district
Access: 7 km / 4.38 mi 20 min drive
Entertainment/theatre district
Access: 7 km / 4.38 mi 20 min drive
Tourist attraction
Access: 7 km / 4.38 mi 20 min drive
Tourist attraction
Access: 7.5 km / 4.66 mi
Historic monument
Access: 7.5 km / 4.66 mi
Tourist attraction
Access: 8 km / 4.97 mi
Zoo
Access: 8 km / 5 mi 20 min drive
Entertainment/theatre district
Access: 8 km / 5 mi 20 min drive
Museums
Access: 8 km / 4.97 mi
Aquarium
Access: 8 km / 5 mi 20 min drive
Opera/symphony/concert hall
Access: 8 km / 5 mi 20 min drive
Museums
Access: 9 km / 5.59 mi
Tourist attraction
Access: 9 km / 5.59 mi
Historic monument
Access: 9 km / 5.59 mi
Museums
Access: 11 km / 6.84 mi
Historic monument
Access: 11 km / 6.84 mi
Tourist attraction
Access: 11 km / 6.84 mi 30 min drive
Amusement park
Access: 34 km / 21.25 mi 40 min drive
Racetrack
Access: 40 km / 24.86 mi 1 hrs drive
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Lake
Access: 4 km / 2.5 mi 25 min walk / 10 min drive
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Shopping centre/mall
Access: 500 m / 0.31 mi 5 min walk
Shopping district
Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive
Shopping centre/mall
Access: 2.9 km / 1.8 mi 25 min walk / 12 min drive
Taxi
1 GBP 1 GBP
Shopping district
Access: 5 km / 3.11 mi 10 min drive
Shopping district
Access: 7.5 km / 4.66 mi 20 min drive
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Artisan Restaurant is currently closed. We aim to resume full operations as soon as possible.
Aroma Restaurant is open daily for breakfast and dinner. Join us in stylish surroundings and pull up a chair for a delicious meal, anytime of the day. Our modern Hammersmith hotel restaurant boasts an international menu with options for all.
Our Lounge Bar & Terrace is the heart of the hotel, with a warm and inviting atmosphere and indoor and outdoor seating to cater for all weather. Order international dishes, bar snacks, beer, wine, spirits or cocktails and relax.
For our guests who wish to maintain their fitness regime, whilst away from home, our well-equipped 'In Balance' Fitness Suite is the perfectly convenient place to train.
Generally ok but wouldn't stay here again.
TripAdvisor rating 3.0/5
lazibeth13 TripAdvisor review
Cant wait to be back
TripAdvisor rating 5.0/5
Happiness60340679723 TripAdvisor review
Dear Guest, We would like to thank you for this positive review of your experience in our hotel. It is always a pleasure to receive positive feedback from our guests and we are glad that our location in proximity to public transport was ideal for you. We look forward to welcoming you back on a future occasion. Best wishes, Lea Manalo, Guest Relation Manager
Well located, poor service
Customer review rating 0.5/5
M Business - Confirmed reviews ALL
Dear Mike, Thank you for sharing your review. It is a pleasure to know that you found our location perfect for your requirements. However, we regret that you felt the service provided by our team on this occasion and your dining experience were not up to the usual high standard we set ourselves and apologise for any inconvenience. We have taken all of your feedback into consideration and will be reviewing this with the relevant managers. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Lea Manalo, Guest Relation Manager
Inefficient staff
Customer review rating 2.0/5
L V. B. Business - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your feedback. We appreciate that you chose to stay with us again; it is always a pleasure to welcome a returning guest. However, we are very sorry that your recent experience with us was not fully satisfying and apologise for any inconvenience you faced. We regret that it is not possible to reserve a parking space in advance. Rest assured we will be addressing your comment with our reception team to ensure we are delivering our services to the standards expected of us. Thank you for bringing this matter to our attention. We are also sorry that you felt your room did not meet the high standards expected of us on this visit. Please don't hesitate to let us know at the time so that we may take action. We have, nevertheless, addressed these issues with our housekeeping team. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Lea Manalo, Guest Relation Manager
Disappointing, does not live up to Novotel name
Customer review rating 1.5/5
Jo Business - Confirmed reviews ALL
Dear Jo, Thank you for your review. We apologize for the inconveniences you experienced during your stay. We take your feedback seriously and will address the issues you mentioned, such as the heater, water pressure, and staff training. We hope that you appreciated our spacious rooms, fitness suite, chic lounge bar, and convenient location near Hammersmith Apollo, Westfield London, and Hammersmith Underground Station. We look forward to welcoming you back. Lea Manalo, Guest Relation Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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