Novotel Lyon Gerland Musée des Confluences

Novotel Lyon Gerland Musée des Confluences 4 stars

Customer review rating (ALL Rating) 4.2/5 1,040 reviews

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Hotel extras

  • Ideal location for business and leisure (close to shopping center, museum)

  • Front-row seats to shows at La Halle Tony Garnier!

  • Our N'Loft: Team get-togethers, or family reunions just like at home

  • Family rooms, connecting possibilities, your children will be pampered.

  • VIP experience on our Executive floor!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Lyon Gerland Musée des Confluences

70 avenue Leclerc, LYON CEDEX 07
69363 Lyon
France

GPS:45.733052, 4.823805

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

N'CAFE GERLAND

Our Brasserie is open every day! Simple, quality catering that will delight the young and young at heart!

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. The rooms at the Novotel Lyon Gerland are available in Superior, Executive and Suite categories and are designed for families with a double bed and sofa bed for 1 or 2 children. Twin rooms (2 beds 39" wide) and connecting rooms available on request.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,040 reviews

TripAdvisor Rating  4.0/5  1,371 reviews

good stay

Customer review rating 4.5/5

Mr. C. Business - Confirmed reviews ALL

Well received at the reception, pleasant and helpful person. Negative point : I had no access to Wi Fi in my room. Since I was traveling for work it created a difficulty, even to contact with my family and reassure them of my arrival.

Dear Alexis C., We very much appreciate your comments regarding your stay at the Novotel Lyon Gerland Musée des Confluences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Normal minus

Customer review rating 3.5/5

S. Business - Confirmed reviews ALL

I asked high floor and quiet and I got first floor nearby the lift. I asked for a change Moreover, I had to get my free drink coupon. Overall lack of experience from reception and VERY familiar with guests (we are not friend !)

Dear Didier S., We very much appreciate your comments regarding your stay at the Novotel Lyon Gerland Musée des Confluences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Super friendly and customer oriented staff!

Customer review rating 4.0/5

Nina H. Couples - Confirmed reviews ALL

Before I booked our one night-stay in Lyon (to go to the Côte d'Azur) I contacted the hotel via Instagram to see if our little dog is welcome, too. They not only answered speedy quick but asked for our dog's name and I sent them the name with his picture. When we arrived (friendly and superspeedy-quick check-in) in our booked suite we were greeted with a welcome note for our dog with his picture on it and a load of home-made dog treats from the hotel's chef. Wow! It's details like this that really count for me. Thank you so much, Novotel Lyon Gerald Musée des Confluences! Besides that we really appreciated the roomy and quiet suite, the complimentary Rituals products and the more than typically french-standard breakfast buffet. Vegan options were rare but when we travel we are ok with veggie options, too. For dinner we opted for a deliveroo meal since there are a couple vegan options in the area. The parking garage felt safe due to two different gates but was super hot and quite narrow. The bathroom is a bit on the small side and the short glass wall on the top of the tub doesn't keep the water inside the shower very well.

Dear Nina H., We very much appreciate your comments regarding your stay at the Novotel Lyon Gerland Musée des Confluences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, nice place, warmful staff

Customer review rating 5.0/5

Philippe Families - Confirmed reviews ALL

Nice place, good services and very warmful staff

Dear Philippe O., We very much appreciate your comments regarding your stay at the Novotel Lyon Gerland Musée des Confluences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

ok but too expensive!

Customer review rating 3.0/5

Js Families - Confirmed reviews ALL

ok but too expensive! At the End too much "extras" like parking station etc.

Dear Jerome S., Thank you for taking the time to tell us about your experience at the Novotel Lyon Gerland Musée des Confluences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 458 reviews 7.2/10 Location
  • 770 reviews 6.8/10 Room
  • 818 reviews 7.7/10 Service
  • 9 reviews 6.4/10 WiFi
  • 422 reviews 7.8/10 Breakfast
  • 276 reviews 6.5/10 Cleanliness
  • 249 reviews 3.3/10 Pool
  • 203 reviews 3.2/10 Value

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