Mercure Hotel Koeln West 4 stars

Customer review rating (ALL Rating) 4.4/5 1,714 reviews

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Mercure Hotel Koeln West - Image 1
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Horbeller Str.1, 50858 KOELN, Germany

Description

Hotel extras

  • 4-star hotel with pleasant sun terrace

  • Mercure hotel in Cologne with swimming pool

  • Conference area for business events, meetings & banquets

  • Ideally located close to the city center and surrounding areas

  • Hotel with 46 family rooms accommodating up to 4 people

Our accommodation(s)

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Hotel location

Mercure Hotel Koeln West

Horbeller Str.1
50858 KOELN
Germany

GPS:50.919353, 6.85602

Telephone
Fax +49 2234 514106

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

COLOURS Bar- Restaurant - Garden

Enjoy international and regional dishes in our restaurant Colours paired with a glass of wine from the Mercure grape harvest. In summer, meals are served on the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,714 reviews

TripAdvisor Rating  3.5/5  893 reviews

swimming pool is a big plus

Customer review rating 3.5/5

Stay W. K. Families - Confirmed reviews ALL

The swimming pool is a big plus for the hotel, especially for stays with kids. Breakfast is good but not much varied. We had issues with our room atvarrival - lumps of dust and a clogged sink and had to call housekeeping twice, but they were solved. Pillows are too soft, harder pillows were not availableand would be much appreciated.

Dear Joao Antonio S., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bente Christensen Waizmann Stellvertretende Hoteldirektorin/ Assistant General Manager

Good.

Customer review rating 4.5/5

Maridurai M. Business - Confirmed reviews ALL

Staywise good. One recommendation. If possible, you can arrange some room with toilet hand water flush for Indian guests.

Dear Maridurai M., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bente Christensen Waizmann Stellvertretende Hoteldirektorin/ Assistant General Manager

Great location, nice staff and good relation quality/ price

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Nice hotel for a short stay. Great location, clean and very good quality for the price. Good breakfast

Dear Reinaldo Henrique S., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bente Christensen Waizmann Stellvertretende Hoteldirektorin/ Assistant General Manager

Good stay with family

Customer review rating 4.5/5

Rajendra R. Families - Confirmed reviews ALL

Good service, easy to access, affordable rates and with good size swimming pool.

Dear Rajendra R., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bente Christensen Waizmann Stellvertretende Hoteldirektorin/ Assistant General Manager

The Hotel is clean and Staff behaviour is good

Customer review rating 3.5/5

Amit G. Families - Confirmed reviews ALL

I like this hotel for a short stay but connectivity by Public transport is not so good as it is too far from the City center and train/public transport frequency is very less. So if you are coming by car then it is Nice. The Plus points: Good and calm location Hotel rooms are clean and cozy The staff was good and helpful The interior of the Hotel is nice Small Swimming Pool Sauna Gym The concerns are as follows: The restaurant has very limited dishes The Breakfast was good but not so great. The rooms are not spacious enough. We booked for 2 Adults and 2 Kids and we found the room space was not sufficient. The bathroom door was not lockable from the inside. Also, there was no moisturizer in the Bathroom. There is nothing to visit nearby but there are grocery stores and Warehouses.

Dear Amit G., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bente Christensen Waizmann Stellvertretende Hoteldirektorin/ Assistant General Manager

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Other web-users rate our hotel

  • 573 reviews 7.8/10 Location
  • 1,181 reviews 6.4/10 Room
  • 1,086 reviews 9/10 Service
  • 27 reviews 6.8/10 WiFi
  • 788 reviews 9.1/10 Breakfast
  • 604 reviews 7.6/10 Cleanliness
  • 580 reviews 4.7/10 Comfort
  • 350 reviews 7.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.