Mercure Hotel Koeln West 4 stars
Customer review rating (ALL Rating) 4.3/5 1,081 reviews
ALLSAFE approved hotel
191 modern air-conditioned rooms
46 family rooms for up to 4 people
An ALLSAFE-certified hotel
Large, comfortable summer terrace
Wellness area with sauna, fitness center and indoor pool
Horbeller Str.1
50858 KOELN
Germany
STRASSENBAHN: 7 MARSDORF
DUESSELDORF At 60km / 37 miles
KOELN At 25km / 15 miles
KREUZ KOELN WEST At 1km / 0 miles
KOELN HBF At 9km / 5 miles
GPS:50.919353, 6.85602
Check-in from - Check out up to
In our restaurant, we provide culinary delicacies. We serve regional and international specialities. Leave everyday life with a glass of our MERCURE grape harvest. In summer, our terrace is also open!
Our stylish hotel bar offers a tasty Kölsch or a glass of our "Mercure vintage" every day from 17:00 - 22:00. Further, we also serve small Mediterranean and regional dishes. Pamper yourself!
Enjoy our extensive buffet breakfast featuring numerous fresh dishes, which taste particularly good when enjoyed on the terrace in the summer. Breakfast can be served in your room on request.
Dear bridal couples, celebrate unforgettable wedding with us! Our venue offers just the right atmosphere for you and guests. We are the perfect wedding partner for the most beautiful day of your life!
Our 4-star Mercure Hotel Köln West has 191 comfortable rooms, including 46 spacious Family Rooms and 1 room suitable for guests with reduced mobility. We can provide a crib free of charge on request. It is also free for two children aged up to 12 years to stay in your room. All rooms have free WIFI access and high-speed DSL. Your pets are also welcome at the Mercure Köln West at a charge of EUR 10/night.
Customer review rating 3.5/5
Anonymous Families - Confirmed reviews ALL
Location was good as it was close to our final destination. However the shower temperature dial was faulty and would not hold to correct temperature so had to be held constantly to stop it moving and going very cold. We also booked a double room with two extra single beds unfortunately we were not given this, as it was late when we arrived we made do even though we paid extra for this requirement. Lastly the air conditioner did not work properly..the room was very hot.
Customer review rating 4.0/5
Anders T. Couples - Confirmed reviews ALL
A short overnight say on the way, where we expected to eat at the restaurant, but it was closed Saturday. A perfect breakfast, fine clean room, modernized with sufficient power outlets. Our 1.st floor room had limited view as the roof of the restaurant blocks the lower half. Avoid the 1. Floor rooms facing garden.
Dear Anders T., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are deeply sorry about the closing times of the restaurant, we simply do not have the staff to open the restaurant every day. We also hope it will improve in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager
Customer review rating 4.5/5
J. Business - Confirmed reviews ALL
The hotel is not in the centre but it is very well situated...and the team was very friendly and helpful
Dear Mr. de Winne We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Hinnemann Rooms Division Manager / Social Media Manager
Customer review rating 5.0/5
Carlijn Friends - Confirmed reviews ALL
Friendly staff. Amazing breakfast. Little bit noisy.
Dear Mrs. v., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saskia Birven Stellvertretende Hoteldirektorin/ Assistant General Manager
Customer review rating 4.5/5
Anonymous Families - Confirmed reviews ALL
Good breakfast, good location for travel by highway. Clean and quiet.
Dear joanna c., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saskia Birven Stellvertretende Hoteldirektorin/ Assistant General Manager
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