Excellent hotel with very good facilities in a parkland setting. We used the spa facilities and ate in the restaurant

Pretty clean luxurious hotel great experience. Can I ask if a silver bracelet was found . I have last lost it but don’t know where ! Have traveled onto Spain so unable to contact to ask . Silver and amber bracelet.

We overnighted in Bordeaux on a long road trip. Warm welcome, free, secure parking, quiet and comfortable junior suite with a lake view (thank you for the upgrade!), generous breakfast in an easily accessible location just off the Bordeaux ringroad. What’s not to like?

Finding it - When are the French going to work out that a functional postcode system is needed? Parking - Side entrance to site dodgy. Why am I paying for parking? Even 1-star hotels don't charge. Room - bed comfortable, but lighting dull. Shower - the worst I have ever experienced. No volume, too much pressure for the miserable shower head. Dinner - Server's mask did not cover his nose, tartare de saumon tasteless, tuna only warm, stirfry oily.

Its was a great stay I had extended for one addtional, its is hotel with great service.The staff help me at 11pm on a sunday to setup the childrens bed .great break fast and lovey and clean and spacious rooms cool for the family. Pullman is a common man hotel dont be shy to stay and enjoy a great hotel, I was worried before I booked but did not regret this.

We have had a great time staying at this hotel. Extremely comfortable and spacious rooms, lovely pool but what made it really special for us was the staff. We had a very personalised service, very friendly staff with a great sense of humour. Stephanie at the restaurant was particularly helpful and so were the reception staff. We will certainly stay there again soon.

Hotel needs update. Rooms not very clean and old infrastructure. Breakfast nice. It was not what you could expect from a Pullman hotel. Night after we slept in 3 star other hotel, same price, beter rooms, more clean, etc

Beautiful hotel with sun at the pool all day very beautiful view on the lac. The service is very good and gentle. Pullman quality is findable everywhere we go with them. I recommand you the view on the lac.

Arrived at the hotel after a long drive. The carpark was easy to access. Check in was quick and easy. Desk staff offered lots of local attractions. Rooms were nice size. Clean and tidy. Pool in the 2nd floor was ok. The girls loved it. Overall very happy

We had a 2 night stay here and was made aware that there was a rugby game on and that the restaurant was closed on the 1st night of arrival,So we were sent to restaurant at the back of the hotel which to be fair were very good. The bar and restaurant facilities were very good and the room itself with the view of lake was also very good. Bad bit which was the pool which was sold to us as being heated and maybe so but there was no way I was stepping foot in that pool, filth dirty and just completely unacceptable, no effort clear up and just the appearance of this area they just couldn't be bothered, well that is what it looked like,failed so much on the appearance and the mercure rochefort we were at before arriving here was so much better in every way

The staff at the reception and also in the restaurant was very friendly. I had some problems with my bill. First it was wrong and then I had to explain that I have the cold card. Finally I got the wright bill. The room was too warm and we could not get it cold enough during the night.

It was a pleasure staying at Pullman Bordeaux. The front desk staff was very helpful.The check in was perfect.The room was wonderfulThere is a swimming pool at the hotel but I didn’t go.The lounge is very beautifulThe hotel,is across from the lake which is very enjoyable

Stayed for 2 nights with my kids. The location very close to a Tram C was the highlight for us. The staff were mostly attentive and helpful. The hotel appears to be under renovation, our suite must have been redone and was clean however air conditioning was in the living room only and did not extend to the bedroom which in the summer was a challenge. The hallways leading to our room were not in good condition. Room service (dinner) as well as breakfast (at the restaurant area) was below the Pullman standard.

Positive : Parking lot - Close to public transportation - Quiet - Friendly staff Negative : Hotel restaurant is close on weekend ! - No proper changing room, lockers for swimming pool. Rooms are quite old and need to be refreshed (no rain shower,no thermostatic shower, Stain on the carpet and bathroom) - No upgrade even if we were Platinum - No executive lounge.

It is allways a pleasure to stay here. Hotel works fine. This time though I had a room that was worn down and needs renovation.. The staff is very friendly and helpful.. Location is good and convenient for Business in eastern Bordeaux