Mercure Grenoble Centre Alpotel Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 560 reviews

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Mercure Grenoble Centre Alpotel Hotel - Image 1
Mercure Grenoble Centre Alpotel Hotel - Image 2
Mercure Grenoble Centre Alpotel Hotel - Image 3
Mercure Grenoble Centre Alpotel Hotel - Image 4
12 Boulevard Marechal Joffre, 38000 GRENOBLE, France

Description

ALLSAFE approved hotel

Hotel extras

  • Certified ALLSAFE

  • Less than a 10-minute walk from the old town

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Grenoble Centre Alpotel Hotel

12 Boulevard Marechal Joffre
38000 GRENOBLE
France

GPS:45.183239, 5.729746

Telephone
Fax +33 4 76 47 58 52

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

A l'Epicerie Grenoble

From Monday to Friday, enjoy our restaurant A l'Epicerie Foodtime by Aix&terra, with its modern and design setting. Come and savor the taste of bistronomy.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  560 reviews

TripAdvisor Rating  4.0/5  444 reviews

Certificate of excellence 2022

short stay just the ticket

Customer review rating 4.5/5

Paul B. Couples - Confirmed reviews ALL

on our drive through France from Italy, a great stop-over place, lovely staff and nice food. thank you

Dear PAUL b., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé Nogales Front Office Manager

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

AC does not work. Room is too hot. Not possible to open window. Breakfast wasn’t so good.

Dear TEEMU K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé Nogales Front Office Manager

Mediocre Mercure, below average rooms

Customer review rating 2.0/5

P Business - Confirmed reviews ALL

Service disorganized, rooms stuffy and badly aerated, small and feeling constricted despites some renovation. Food at the restaurant from industrial source without home touch. Decent for a quick night business stay but not enjoyable for sure.

Dear PHILIPPE P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have read your comments about your experience at the restaurant. We work with fresh produce that is prepared daily by our chef. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé Nogales Front Office Manager

Avoid this hotel!

TripAdvisor rating 2.0/5

545mindym Couples - TripAdvisor review

A very poor experience for us at this hotel. Extremely small rooms, one small lift to service the entire hotel and the air conditioning didn’t work at all! Our room was stiflingly hot, and when we complained to the manager it was obvious that there was very little he could do. A very disappointing stay at this Mecure and I was very happy to leave it behind! Do yourself a favour and stay somewhere else!

Dear, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Alpotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Chloé Nogales Front Office Manager

Well located, Good stay, Kind Hotelier

Customer review rating 4.5/5

Youngjae K. Business - Confirmed reviews ALL

Hoteliers were always kind to me and provided outstanding services.

Dear YOUNJAE K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé Nogales Front Office Manager

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Other web-users rate our hotel

  • 145 reviews 6.9/10 Location
  • 296 reviews 5.4/10 Room
  • 272 reviews 8.7/10 Service
  • 7 reviews 3.5/10 WiFi
  • 163 reviews 4.8/10 Comfort
  • 125 reviews 7.6/10 Breakfast
  • 95 reviews 3.9/10 Amenities
  • 75 reviews 7.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.