Mercure Grenoble Centre Alpotel Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 636 reviews

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Mercure Grenoble Centre Alpotel Hotel - Image 1
Mercure Grenoble Centre Alpotel Hotel - Image 2
Mercure Grenoble Centre Alpotel Hotel - Image 3
Mercure Grenoble Centre Alpotel Hotel - Image 4
12 Boulevard Marechal Joffre, 38000 GRENOBLE, France

Description

Hotel extras

  • Hotel renovated in 2022

  • Less than a 10-minute walk from the city center, close to public transport

  • 2,906 sq.ft. of modular rooms for your seminars

  • Bar and restaurant with a cheese ripening cloche and a raclette menu

  • Cinema lounge

Our accommodation(s)

Hotel location

Mercure Grenoble Centre Alpotel Hotel

12 Boulevard Marechal Joffre
38000 GRENOBLE
France

GPS:45.183239, 5.729746

Telephone
Fax +33 4 76 47 58 52

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

A l'Epicerie Grenoble

From Monday to Friday, enjoy our restaurant A l'Epicerie Foodtime by Aix&terra, with its modern and design setting. Come and savor the taste of bistronomy.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  636 reviews

TripAdvisor Rating  4.0/5  465 reviews

Certificate of excellence 2024

Customer review rating 4.5/5

Jorge D. D. Business - Confirmed reviews ALL

Bel accueil du personnel. Prise en compte D. la sécurisation D. ma moto. Un bien bon restaurant et service.

Monsieur D. D., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Grenoble Centre Alpotel. C’est avec grand plaisir que nous recevons vos compliments sur notre personnel D. réception et du restaurant. Aussi, nous ne manquerons pas D. partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente D. vous accueillir D. nouveau, nous vous prions D. croire, Monsieur, en l’expression D. nos sentiments les meilleurs. Chloé Chef D. réception

Customer review rating 5.0/5

Christopher J. Friends - Confirmed reviews ALL

Our stay at the Mercure was amazing. From checking in to check-out all staff were very polite, had a smile and made welcome during out stay. Bar is a bit expensive, though the restaurant was worth it the two times we went. It is a shame both are closed at the weekend. Rooms were clean, comfortable and serviced every day. Didn't hear any noise from fellow guests. Handy USB sockets next to the bed were handy for charging. Bedding was clean, mattress was super comfy. Shower had plenty of hot water available, and showed no sign of mould. Location is fantastic with tram stops are not to far away. Vary large and busy park minutes away and if you want to get to city centre it is a 15-20 minute flat walk with plenty of restaurants, cafe's and bars along the way. We will definitely stay at this Mercure hotel for our next visit to Grenoble.

Dear CHRISTOPHER J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It\'s always a pleasure to receive positive comments about our staff, rooms and restaurant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé Front Desk Manager

Customer review rating 1.0/5

Guillaume V. Business - Confirmed reviews ALL

Pas de ventilation ou climatisation dans la chambre, fenêtres condamnées… Odeur de vieille moquette.

Monsieur V., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Grenoble Centre Alpotel. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Chloé Chef de réception

Great stay and excellent location

Customer review rating 4.5/5

Bastiaan Couples - Confirmed reviews ALL

Hotel is situated near a nice park in Grenoble and has a great view over the mountains. Rooms have ample light and the bath is a great touch. Beds are very nice and large. Large selection for the breakfast as well, with many local products.

Dear BASTIAAN V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Andi Business - Confirmed reviews ALL

I’v chosen this hotel for its location and amenities. This is my third time in a year and though it was originally for the amenities, the staff has simply been great. So I come back to this location thanks to all the above.

Dear HIKMET A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Alpotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé Front Desk Manager

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Other web-users rate our hotel

  • 182 reviews 7/10 Location
  • 386 reviews 5.4/10 Room
  • 319 reviews 8.9/10 Service
  • 245 reviews 5.2/10 Comfort
  • 158 reviews 7.1/10 Breakfast
  • 93 reviews 7.2/10 Cleanliness
  • 12 reviews 3.5/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.