ibis Schiphol Amsterdam Airport 3 stars

Customer review rating (ALL Rating) 4.0/5 4,349 reviews

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Description

Hotel extras

  • Park, Sleep & Fly package on offer

  • Direct 20-minute bus ride to the city centre

  • Complimentary airport shuttle

  • Buffet restaurant for breakfast, lunch and dinner. 24/7 take away shop in the lobby.

Our accommodation(s)

Hotel location

ibis Schiphol Amsterdam Airport

Schipholweg 181
1171 PK BADHOEVEDORP
Netherlands

GPS:52.325325, 4.795116

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,349 reviews

TripAdvisor Rating  3.5/5  5,246 reviews

Well located

Customer review rating 4.0/5

Phuong N. V. Business - Confirmed reviews ALL

I really appreciate that I could check in earlier than expected. The room was clean. The shuttle bus was very convenient. The buffet restaurant was great.

Dear Phuong, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you appreciated the early check-in, our cleanliness standards and the convenience of our shuttle bus service. Our team works tirelessly to ensure that our guests' experiences are smooth and comfortable, from arrival to departure. However, we understand that the sound from the nearby traffic impacted the tranquility of your room. We offer rooms with views that tend to be quieter, and earplugs are available upon request for added comfort. We apologize for any inconvenience this may have caused you during your stay. Nonetheless, it brings us joy to hear that our buffet restaurant met your expectations, providing a variety of delicious options to our guests. We believe that a good meal is part of the overall hotel experience and are glad you enjoyed it. The entire team really hope we can welcome you back on a future occasion. Kindest regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - all.accor.com

Complicated

TripAdvisor rating 2.0/5

ginol961 Solo travel - TripAdvisor review

I am writing to express my disappointment regarding the service I experienced during my recent stay at IBIS As a loyal Accor customer, I was shocked by the events that occurred: - At 7:20 AM, a housekeeper entered my room without knocking. - At 8:40 AM and again at 9:20 AM, the same thing happened. - Despite calling reception three times, my concerns were dismissed, and I was blamed for providing the wrong room number and not placing a "Do Not Disturb" sign on my door. What I find unacceptable is that: - The housekeeper did not knock before entering—a basic standard in hospitality. - The reception staff failed to verify my name against the system during any of my calls. This experience caused significant discomfort and disrupted my stay. I demand appropriate compensation for this unacceptable service and urge you to ensure corrective measures are taken to prevent such incidents in the future. I look forward to your prompt response and resolution to this matter. Best regards, - Let me know if you'd like any further adjustments!

Dear Guest, Thank you for taking the time to provide this feedback. We are sorry that you felt the level of service delivered was not what you expected and rest assured that this feedback will be addressed with our team. We look forward to welcoming you very soon. Best regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20 5025106 H0649-GR@accor.com ibis.com - all.accor.com

Splendid service as usual

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Room in good condition. Friendly and well informed staff.

Dear Guest, Thank you for taking the time to share your experience with us. We are thrilled to hear of your satisfaction with your stay at ibis Schiphol Amsterdam Airport. We are pleased that you found our rooms to be in good condition, reflecting our commitment to providing comfortable and well-maintained accommodations. Our team takes great pride in delivering friendly and informed service, and your acknowledgment of their efforts is greatly appreciated. However, we regret to hear that your experience at the service desk for ALL Accor members did not meet your expectations. We understand the value of your loyalty, and we apologize for any inconvenience this may have caused. We are taking your feedback seriously, as it is essential for us to ensure that our valued members receive the best possible service. We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - all.accor.com

Very convenient stay.

Customer review rating 3.5/5

H. F. Friends - Confirmed reviews ALL

Shuttle service is a plus. Online check in very convenient. Room was a bit small, but still good.Fridge was a nice surprise. Bathroom tiny. Breakfast was OK. Easy to city via Knooppunt bus station across the road.

Dear F., We would like to thank you for this review about your recent experience in our hotel. We are pleased that you found the shuttle service and online check-in to your liking, and that the surprise of a fridge in your room added to the convenience of your stay. The ease of access to the city via the Knooppunt bus station across from our hotel is indeed a highlight we are proud to offer. However, we understand that the room size and bathroom dimensions were less than what you expected. We strive to provide comfortable accommodations for all our guests, and we regret any inconvenience you may have experienced. Nonetheless, we are glad that you appreciated our location's proximity to public transportation, providing a quick and direct route to the heart of Amsterdam. Our team takes great pride in offering this convenient starting point for our guests’ adventures in the city. The entire team really hope we can welcome you back on a future occasion. Kindest regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - all.accor.com

Very good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Fast Check-in, kind staff

Dear Guest, Thank you very much for your kind review. We are delighted that you enjoyed the swift check-in process and found our staff to be kind. Our team strives to provide a welcoming and efficient start to your stay, ensuring you can quickly settle in and enjoy our amenities, such as the comfortable Sweet Beds and the convenient shuttle service to and from Schiphol Airport. It is great to know that our efforts to create a memorable guest experience resonate with you. Your satisfaction is a wonderful affirmation of our team's dedication to service excellence. It would be a pleasure to welcome you back. Best wishes, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - all.accor.com

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