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ibis Marseille Centre Prado Vélodrome Hotel 3 stars

Customer review rating 4.2/5 3,573 reviews

ALLSAFE approved hotel

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ibis Marseille Centre Prado Vélodrome
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+ 14 Services

Hotel extras

  • LABEL ALLSAFE Bureau Veritas: Compliance cert. hygiene/prevention measures

  • Orange Velodrome Stadium, Chanot Exhibition Park/Sports palace 10mn walk

  • 200m buses, Périer metro, dir. acc. Marseille St.Charles station. Tram 10mn

  • Reception 24h/24, bar, snacks 24h/24, free WIFI, parking by reserv.

  • Unlimited breakfast buffet "Like at the Market" 6:30-10:00am (11am w/e)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h30

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioning
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Golf course 18 holes (nearby)
  • Boat excursions (nearby) Paying
  • Other sports activities
Business services
  • 1 Meeting room(s)

Hotel location

ibis Marseille Centre Prado Vélodrome

6, rue de Cassis
13008 marseille
france

Tel: +33491257373

Fax: (+33)4/91256302

Check-in from 14h30

Check out up to 12h00

  • CANEBIERE BOURSE-RUE BIR HAKEIM :  41 PERIER

  • CANEBIERE BOURSE-RUE DES FABRE :  21 PERIER

  • BOUGAINVILLE STE MARGUERITE DRO :  2 PERIER

  • By plane

    MARSEILLE PROVENCE At 30km / 18.64 miles

  • By car

    MENPENTI At 1km / 0.62 miles

  • By car

    VIEUX PORT At 3km / 1.86 miles

  • By train

    MARSEILLE ST CHARLES At 2km / 1.25 miles

GPS :43.279439, 5.388904

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

ENCAS 24H/24H ET 7J /7J

Pick the ingredients for your own pasta creation.

BAR

The Bar: a friendly place to get together at any time of day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 16

  • Maximum capacity: 10 people

Find out more

Our guest reviews for
ibis Marseille Centre Prado Vélodrome

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,573 reviews

TripAdvisor Rating 3.5/5

586 reviews

Customer review rating 2.0/5

Joseph G. Families - 22/08/2021 Confirmed reviews ALL

Hotel limite sale

Monsieur G., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Marseille Centre Prado Vélodrome. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire Monsieur G., en l’expression de nos sentiments les meilleurs. Directeur

Good stay and well located

Customer review rating 5.0/5

Aristote L. Solo - 10/08/2021 Confirmed reviews ALL

Nice stay, very nice staff and helpful. Close enough to castellane and easy access to the city mains streets. Clean rooms

central

Customer review rating 4.5/5

Serge T. Families - 27/07/2021 Confirmed reviews ALL

accueil agreable services impeccable

Good stay

Customer review rating 4.5/5

David Solo - 27/07/2021 Confirmed reviews ALL

Good staff and rooms.

Ras

Customer review rating 4.5/5

Anonymous Business - 02/06/2021 Confirmed reviews ALL

Ras

Customer review rating 0.5/5

N. Couples - 17/05/2021 Confirmed reviews ALL

The bedrooms are dirty. We are loyal ibis customers and we were immensely shocked by the dirtiness of the bedroom and the whole building. The following is not even an exhaustive list of the dirty aspects: - the bathroom is dirty with moisture in every single corner - the toilette is dirty too - all the surfaces including the floor and walls are dirty and dusty - the carpet ( moquette) is submerged by the dust like it was just brought from the desert. The result we ended our vacation with dust allergies. We were barely able to sleep because the whole atmosphere was suffocating. Please don't blame the cleaning staff because this kind of dirtiness is much deeper than normal day cleaning; it is a whole maintenance that need to be done here.

Dear HASAN N., Thank you for taking the time to tell us about your experience at the ibis Marseille Centre Prado Vélodrome. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Staff Ibis

Well located

Customer review rating 4.0/5

Dd Families - 27/08/2020 Confirmed reviews ALL

Overall very good, except that obligation to wear masks was not enforced in the lobby and many guests didn't wear masks

Located in a quiet location

Customer review rating 5.0/5

Harold Couples - 19/02/2020 Confirmed reviews ALL

My wife and I,really enjoyed our stay .The staff were all very helpful and very kind. Quite important to note is the use of a secured underground car park.We had a really good meal which to our surprise, although not haute cuisine, was delicious. Would not hesitate in staying there in the future

Hi, and thank you for your very good feedback, we are glad to hear that you had a nice stay in our hotel. Our restaurant is open from Sunday to Thursday, it gets more and more good reviews from our guests and we are very proud of it. We hopte to see you again in our hôtel Ibis Centre Prado Vélodrome, Romane O./ Réception
Customer review rating 4.0/5

P. Business - 13/01/2020 Confirmed reviews ALL

Friendly people.

Good evening and thank you for taking the time to give us your feed back. We are very happy that you enjoyed your time here en we hope to see you again soon, Romane O. / Réception

Produsul este ok.

Customer review rating 4.0/5

Seby Couples - 20/11/2019 Confirmed reviews ALL

Value for the money you pay. Staff is decent. And the hotel is a little wornout.

Dear SEBASTIAN I., We very much appreciate your comments regarding your stay at the ibis Marseille Centre Prado Vélodrome. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope renovate our hotel for your next stay in Marseille. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antonio DEBEAUPTE Directeur

Wonderful breakfast and friendly atmosphere.

TripAdvisor rating 4.0/5

936idas Business - 03/04/2017 TripAdvisor review

Very cozy and relaxed place with a friendly and familiar atmosphere. Close to congress center and very close to Metro. possible to walk to city center, harbour etc. Breakfast at the hotel was wonderful.

Convenient for the Congress Centre

TripAdvisor rating 3.0/5

alexbU7434BW Business - 30/03/2017 TripAdvisor review

The hotel is situated less than 10 mins walk from the Congress centre and very close to the Metro. Unfortunately that is the only benefit of the location. The hotel is exactly what you'd expect from an Ibis but if your budget allows I would stay at the Novotel close by.As a lone woman travelling on business I felt very unsafe and would not return to Marseille again by choice.

No customer service

TripAdvisor rating 1.0/5

Tony_StA Family - 22/06/2016 TripAdvisor review

I've stayed at many Accor and Ibis hotels and think they are very good. But this one was a shocker. The service is appalling. Staff were only interested in pleasing themselves rather than customers. At one stage they came and turned off the television we were watching as they wanted to take a team photo! One evening we went to their restaurant and were told there was only very limited food (pasta) as they had sold out of most items. After our meal I saw them cooking steaks and said I thought you didn't have any. They said no, these are for the staff! On the first day of our stay we also used their restaurant and ordered from an elderly lady who proceeded to not only get our food order wrong but also our drink order. Service was shambolic and the place was dirty.

Wrong location and tiny room

TripAdvisor rating 2.0/5

patrickt20162016 Family - 02/06/2016 TripAdvisor review

I found that the hotel was very far from the Velodrome, actually one station (Perrier) further than Prado. I had to walk more than 1.5km to reach the intended location. I also found the room tiny with little luminosity. The staff was kind but the frontdesk will go a long way in being a bit more professional.

Marseille, Prado, Ibis

TripAdvisor rating 4.0/5

Inka8 Couples - 07/10/2013 TripAdvisor review

The room was comfortable and quiet, the hotel within easy reach of the centre. Special thanks for the lady in the reception - she could not have been more helpful and accommodating, an excellent asset for your hotel.

Very good place to stay short time

TripAdvisor rating 4.0/5

Ale_casca Couples - 04/08/2013 TripAdvisor review

The hotel is very cozy and and the staff was very receptive. Practical, agreeable and clean. The room and the bathroom is such a small but we could tolerate because we spend a little time during the day inside it. Even so, we would spend in there again.

good hotel

TripAdvisor rating 5.0/5

rmar_12 Business - 30/04/2013 TripAdvisor review

I was very impressed by this hotel. My room was clean and had all the facilities mentioned on the web page. The internet connection works well and at the reception desk there are very nice people. I had a reservation made online and everything was ok. It is very easy to get to the hotel from the Perier metro station. If I come back to Marseille I will choose the same hotel.

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