Novotel Lombok Resort & Villas 4 stars

Customer review rating (ALL Rating) 4.5/5 497 reviews

Novotel Lombok Resort & Villas - Image 1
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ALLSAFE approved hotel

Hotel extras

  • Private white sandy beach and 3 outdoor pools

  • Water sports and daily free activities

  • Choices: Room, Villas, Private Pool Villas

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Lombok Resort & Villas

Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555
83573 LOMBOK

GPS:-8.903325, 116.297585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Spice Market is an all-day restaurant offering breakfast, lunch and unlimited barbecue every night. You can enjoy fresh Indonesian and international dishes on this beachfront relaxed outlet, along with weekly entertainment during dinner time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  497 reviews

TripAdvisor Rating  4.0/5  2,294 reviews

Certificate of excellence 2023

Loved it!

Customer review rating 4.5/5

Damien B. Families - Confirmed reviews ALL

We stayed for 5 nights on a surfing trip with my family (and a friend and his family). We also stayed on Sumbawa and Bali, but Lombok and the Novotel were the highlight! Great breakfasts for fuel for a busy day surfing, easy access to affordable scooters and transport, and a beautiful pool overlooking the beach for when we got back each afternoon. The Novotel is located just outside of Kuta (Lombok), so we were right in the middle of the wave rich south coast. Perfect.

Amazing Staff

Customer review rating 5.0/5

Min J. H. Couples - Confirmed reviews ALL

Everyone works is Novotel Lombok was very friendly and nice. I felt very welcomed and it was amazing experience stay at Novotel

Incredible Resort and Staff

Customer review rating 5.0/5

Adele &. J. Couples - Confirmed reviews ALL

Our stay was amazing..... On arrival we were greeted by a number of staff that were super friendly and attentive, nothing was too much trouble. We were originally booked into the hotel with great sized rooms however, as it was our honeymoon we decided to upgrade to a private villa. The villa itself was absolutely stunning providing a spacious areas for ourselves with outside seating, a hammock and personal pool. The resort and villa were kept incredibly clean and well serviced. The main pool and beach were just steps away, we were provided with towels, sun beds and straw roof loungers. There was a variety of breakfast options and many food options throughout the day, all food was fresh, tasty and good quality. An exceptional member of staff was Udin who looked after us at dinner and breakfast, he was so polite and friendly, making the effort to remember and use our names. He went above and beyond and we would cater to any need we had. Would recommend this resort to anyone and everyone!!

Dear Adele M. and J., Thank you for the great review of our hotel! We are Thrilled that you enjoyed your stay and hope to see you again very soon. Rest Assure the regards and love that you have sent toward our staff will surely received by the staff, and I believe Udin and the rest of the team will happy and look forward to meet both of you in the future. Sincerely, Deni Pardiyan Front Office Manager

Good stay

Customer review rating 4.0/5

Nita Couples - Confirmed reviews ALL

Great place for families with children… Must place to go in lombok.

Dear Desni e., Warmest greetings from Novotel Lombok Resort and Villas . Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to read that you enjoyed your stay with us and that you were pleased friendly and helpful staffs. We particularly appreciate your comments as you provide us with valuable encouragement and help us in our constant endeavor to offer the finest levels of hospitality to our guests. On the other hand, I am deeply sorry to learn that some experience did not meet your expectation, These issues had been shared to our team for further action and immediate improvements. We will continuously be doing our extra efforts to ensure all of our customers have a memorable experience. I do hope that you can visit us again soon and ensure that you would have a better experience Once again thank you for sharing your great feedback and we are looking forward to welcoming you back to the resort in the nearest future. Deni Pardiyan Front Office Manager

Perfect location to explore the South of Lombok

Customer review rating 5.0/5

Luca Couples - Confirmed reviews ALL

We had an amazing stay. The Resort is well maintained and served by professional and friendly staff.

Dear Luca D., We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deni Pardiyan Front Office Manager

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Other web-users rate our hotel

  • 217 reviews 8.2/10 Location
  • 388 reviews 7.4/10 Room
  • 469 reviews 9.1/10 Service
  • 9 reviews 7.1/10 WiFi
  • 263 reviews 8.8/10 Beach
  • 145 reviews 7.8/10 Cleanliness
  • 136 reviews 8.9/10 Breakfast
  • 81 reviews 5/10 Value

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Pullman Lombok Merujani Mandalika Beach Resort

Customer review rating (ALL Rating) 4.6/5 (228 reviews)

At 340 m

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