Novotel Lombok Resort & Villas 4 stars

Customer review rating (ALL Rating) 4.6/5 442 reviews

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Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555, 83573 LOMBOK, Indonesia

Description

Hotel extras

  • Private white sandy beach and 3 outdoor pools

  • Water sports and daily free activities

  • Choices: Room, Villas, Private Pool Villas

Our accommodation(s)

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Hotel location

Novotel Lombok Resort & Villas

Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555
83573 LOMBOK
Indonesia

GPS:-8.903325, 116.297585

Telephone
Fax +62 370 6153555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SPICE MARKET

Spice Market is an all-day restaurant offering breakfast, lunch and unlimited barbecue every night. You can enjoy fresh Indonesian and international dishes on this beachfront relaxed outlet, along with weekly entertainment during dinner time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  442 reviews

TripAdvisor Rating  4.1/5  2,475 reviews

Certificate of excellence 2024

Awesome time in Lombok

TripAdvisor rating 5.0/5

N4218DVcarol TripAdvisor review

Our room was very comfortable and the bed was in great condition. We really enjoyed the pool, the volleyball court and the beach amenities. The employees at the front desk, at breakfast and at the restaurant and bar were excellent. This was our most relaxing week in Indonesia.

Great Lombok Authentic Design

TripAdvisor rating 5.0/5

AndrewSantoso Families - TripAdvisor review

When we arrived at the hotel, we immediately took a welcome drink at the bar. I chose coconut, while my wife chose fruit punch. When heading to the room, the corridor was not dark but also not bright. The room is quite spacious, equipped with a terrace. The interior with wooden ornaments makes the room not feel old but also not modern. The room is comfortable and clean. There is an armchair to relax, a regular work table and chair and also a minibar near the balcony door. Lots of places to put things. For the bathroom, there is a washbasin, shower and closet with standard amenities. For shampoo soap, it uses a dispenser system. The facilities available are a beach with wide sand, a bar, a swimming pool, a children's pool with a slide, a kids club, an outdoor kids club and a typical Lombok traditional house atmosphere. The breakfast provided is very basic in taste and the variants provided are also okay, but the breakfast with a beach view has a nice view. The menu: 1. Juice, milk, cereal, pudding, bika ambon, French toast, layer cake, fresh mixed juice 2. Pastry, bread, porridge, soup, fruit, cheese, cold cut, yogurt, salad 3. Fried noodles, various vegetables, black pepper chicken, sambal matah fish, ratatouille, baked beans 4. Hash brown, sausage, waffle, pancake our child was given a chocolate turtle doll by Mrs. Erna. Thank you for the nice hospitality

Novotel Lombok

TripAdvisor rating 5.0/5

Seaside44342745686 TripAdvisor review

Traditional Sasak style hotel with big beach frontage. Many styles of rooms. Very clean. Quiet. Pleasant staff. Easy and helpful at checking. Even found me some English books to read. Erma, Santana, Gun and Udin were some i can remember at restaurant who were very good. Many others but names not known through out resort. Breakfast good alacarte or buffet. 5 mins walk to new Pullman. 20 mins walk or 4 mins in car to a beach club. Next time coming in dry season. So we can venture around Lombok.

Great to relax

Customer review rating 5.0/5

Miro Couples - Confirmed reviews ALL

We stayed in a deluxe terrace room, which was spacious and beautifully set up. The facilities were excellent, and the beach was clean, offering plenty of space and privacy. We didn’t have breakfast at the hotel since it’s conveniently located near the city, and we wanted to explore as many coffee shops as possible. As for the staff, I have just one word—wonderful. The only downside was the Wi-Fi connection, which was slow and inconsistent. However, if you’re here to relax and unwind, you won’t need it anyway.

Dear Miro, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the spacious deluxe terrace room and appreciated our facilities and clean beach. It is also wonderful to know that our staff contributed positively to your experience. We sincerely apologize for the inconvenience you encountered with the Wi-Fi connection. Your comments have been noted, and we will continue to monitor and improve this service for our guests\\' comfort and convenience in the future. We hope to welcome you back soon for another relaxing stay. Best regards, Robby Irawan Front Office & Guest Experience Manager

Dated hotel that needs a refurbishment

Customer review rating 2.0/5

Anonymous Friends - Confirmed reviews ALL

Staff were hospitable and kind, I couldn't fault the service. The hotel looks really dated and had an unusual layout. The pool was in a strange location and raised too high. It certainly wasn't a gathering place, which I would expect from a resort pool. The restaurant menu was uninteresting, it was so difficult to order anything because nothing looked enticing. This really needs some updating.

Dear Guest, Thank you for your feedback regarding your recent stay with us. We appreciate your kind words about our staff\'s hospitality and service. However, we sincerely regret that the hotel\'s ambiance and layout did not meet your expectations. Your comments regarding the pool\'s location and our restaurant menu are invaluable, and we will consider them as we plan for future improvements. We strive to enhance our guests\' experiences and hope to welcome you back for a more enjoyable stay. Best regards, Robby Irawan Front Office & Guest Experience Manager

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Other web-users rate our hotel

  • 315 reviews 8.2/10 Location
  • 429 reviews 8.1/10 Room
  • 593 reviews 8.5/10 Service
  • 7 reviews 5.6/10 WiFi
  • 301 reviews 8.3/10 Beach
  • 202 reviews 8.3/10 Breakfast
  • 162 reviews 8.4/10 Cleanliness
  • 116 reviews 5.1/10 Value

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Pullman Lombok Merujani Mandalika Beach Resort

Customer review rating (ALL Rating) 4.6/5 (668 reviews)

At 340 m

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.