Novotel Lombok Resort & Villas 4 stars

Customer review rating (ALL Rating) 4.6/5 357 reviews

Novotel Lombok Resort & Villas - Image 1
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Description

Hotel extras

  • Private white sandy beach and 3 outdoor pools

  • Water sports and daily free activities

  • Choices: Room, Villas, Private Pool Villas

Our accommodation(s)

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Hotel location

Novotel Lombok Resort & Villas

Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555
83573 LOMBOK
Indonesia

GPS:-8.903325, 116.297585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SPICE MARKET

Spice Market is an all-day restaurant offering breakfast, lunch and unlimited barbecue every night. You can enjoy fresh Indonesian and international dishes on this beachfront relaxed outlet, along with weekly entertainment during dinner time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  357 reviews

TripAdvisor Rating  4.1/5  2,518 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Aghila H. Families - Confirmed reviews ALL

we loved the connecting rooms, the restaurant, breakfast, beach, staff and overall resort appearance. It truly is like paradise.

Dear Aghila H., Thank you for your kind words regarding your stay at Novotel Lombok Resort & Villas. We are delighted to hear that you enjoyed the connecting rooms, our restaurant offerings, and the overall beauty of our resort. Your appreciation motivates our team to continue providing exceptional service. Robby Irawan Front Office & Guest Experience Manager

Customer review rating 3.5/5

Bruno P. Families - Confirmed reviews ALL

Restaurant could be improved with Fan

Dear Bruno P., Thank you for sharing your observations regarding your recent stay. We appreciate your feedback on the restaurant's atmosphere, and we will take your suggestions into consideration as we strive to enhance our guests' experiences. Sincerely, Robby Irawan Front Office & Guest Experience Manager

Customer review rating 4.0/5

Peter A. Families - Confirmed reviews ALL

Excellent beach, spacious room, but resort too spread out and an uninspiring menu.

Dear Peter A., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our beautiful beach and spacious accommodations. Your comments about the layout of the resort and the menu will be taken into consideration as we continue to enhance our guest experience. Robby Irawan Front Office & Guest Experience Manager

Rip off at Weaving Village recommended by Novotel.. where they receive payment….they assigned a driver to take us. Fake!

TripAdvisor rating 1.0/5

Arakara TripAdvisor review

I recently stayed at Novotel Lombok [insert dates of stay], and I’m writing to express concern about a situation that occurred during a hotel-arranged outing. The driver assigned by the hotel took us to a weaving village shop that sold us what turned out to be a fake “handwoven” textile. We later learned that the item was not genuinely handmade as claimed. This was very disappointing, especially as the visit was arranged under the impression that it was an authentic cultural experience recommended by Novotel.

Dear Arakara, Warm greetings! Thank you for sharing your concerns regarding your recent experience with the arranged outing at Novotel Lombok. I would like to express my sincere apologies for the disappointment you faced with the visit to the weaving village. It is our goal to provide our guests with genuine and authentic cultural experiences, and I regret that this was not the case during your visit. We take your feedback seriously and will review our partnerships with local vendors to ensure that they align with our standards of quality and authenticity. Your comments are invaluable in helping us improve our guest experiences. Should you wish to discuss this matter further or require assistance, please feel free to reach out. Sincerely, Robby Irawan Front Office & Guest Experience Manager

Customer review rating 5.0/5

Michelle F. Couples - Confirmed reviews ALL

Fantastic villa on the beach is highly recommended, super friendly staff

Dear Michelle F., Thank you for your kind words regarding your recent stay at Novotel Lombok Resort & Villas. We are delighted to hear that you enjoyed our beautiful resort, your villa, and the friendliness of our staff. Your recommendation is greatly appreciated. Robby Irawan Front Office & Guest Experience Manager

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Other web-users rate our hotel

  • 332 reviews 8/10 Location
  • 393 reviews 7.9/10 Room
  • 573 reviews 8.8/10 Service
  • 11 reviews 7.9/10 WiFi
  • 310 reviews 8.5/10 Beach
  • 202 reviews 8.4/10 Breakfast
  • 162 reviews 7.7/10 Cleanliness
  • 119 reviews 5.6/10 Value

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Customer review rating (ALL Rating) 4.5/5 (619 reviews)

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