Novotel Lombok Resort & Villas 4 stars
Customer review rating (ALL Rating) 4.5/5 241 reviews
Private white sandy beach and 3 outdoor pools
Devour in an exquisite and free flow beverage experience with MyGlass package
Water sports and daily free activities
Pamper your kids everyday with MyKids package
Choices: Room, Villas, Private Pool Villas
ALLSAFE approved hotel
Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555
83573 LOMBOK
Indonesia
LOMBOK INTL AIRPORT At 19km / 11.81 miles
MATARAM At 60km / 37.28 miles - Shuttle paying
MABUA EXPRESS At 60km / 37.5 miles
GPS:-8.903325, 116.297585
Check-in from - Check out up to
Spice Market is an all-day restaurant offering breakfast, lunch and unlimited barbecue every night. You can enjoy fresh Indonesian and international dishes on this beachfront relaxed outlet, along with weekly entertainment during dinner time.
Overlooking the beachfront, the uninterruppted ocean view makes the Breeze Bar an ideal place to appreciate a snack, refresh yourself with happy hour time and a wide range of cocktails and juices and enjoy the memorable sunset.
Equipped with international standard treadmills, stair climber, bicycle as well as dumbbells, and other weight lifting equipment, you can rest assured to get a good workout during your holidays. Access is free for all our in house guests.
Whether you want a small, intimate gathering or a grand occasion for hundreds, our facilities will accommodate your every need. Let us make your dream come true...
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Accessible room
Accessible room
Accessible room
The best staycation resort at Lombok
Customer review rating 4.5/5
Donni Families - Confirmed reviews ALL
Dear Donni S., We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our beach and room as well our staff service. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Dicky Maulana Front Office & Guest Experience Manager
Perfect place for holiday (with some suggestion)
Customer review rating 4.0/5
Anonymous Solo - Confirmed reviews ALL
Dear Ajeng, We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for your feedback regarding food menu, we will share this feedback to our chef to be considered in the future. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Gendy, Cakra and Mega. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Dicky Maulana Front Office & Guest Experience Manager
Friendly staff
Customer review rating 4.0/5
Jayne Families - Confirmed reviews ALL
Dear Jayne B., We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially Mila, Mustati and Aziz. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Dicky Maulana Front Office & Guest Experience Manager
Disappointing
Customer review rating 2.5/5
Peter A. Couples - Confirmed reviews ALL
Dear Peter A., Thank you for taking the time to tell us about your experience at the Novotel Lombok Resort & Villas. We are deeply sorry that our services and our menu did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dicky Maulana Front Office & Guest Experience Manager
Nothing special
Customer review rating 2.0/5
Anonymous Families - Confirmed reviews ALL
Dear Tan E., Thank you for taking the time to tell us about your experience at the Novotel Lombok Resort & Villas. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We are sorry that we couldn't upgrade your room during your stay because you already stay in our high room category, also as per policy from Accor, Villas and Suite room are excluded for free room upgrade. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dicky Maulana Front Office & Guest Experience Manager
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