Novotel Lombok Resort & Villas

Novotel Lombok Resort & Villas 4 stars

Customer review rating (ALL Rating) 4.5/5 350 reviews

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Hotel extras

  • Private white sandy beach and 3 outdoor pools

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Water sports and daily free activities

  • Pamper your kids everyday with MyKids package

  • Choices: Room, Villas, Private Pool Villas

ALLSAFE approved hotel

Hotel location

Novotel Lombok Resort & Villas

Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555
83573 LOMBOK
Indonesia

GPS:-8.903325, 116.297585

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

SPICE MARKET

Spice Market is an all-day restaurant offering breakfast, lunch and unlimited barbecue every night. You can enjoy fresh Indonesian and international dishes on this beachfront relaxed outlet, along with weekly entertainment during dinner time.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  350 reviews

TripAdvisor Rating  4.0/5  2,277 reviews

Customer review rating 3.5/5

Dian Business - Confirmed reviews ALL

Good thing that I good upgraded to private pool villa. But I was horrified that the first morning I woke up in Novotel Lombok, I found some creepy little animals (living worms-one on the bed!! and died beetle). I asked for clean up, but even none showed up immediately at the time I called. But later on, the receptionist said that pest control already took action in the afternoon, when I left the room for meeting. The second morning, everything was good. The third morning, after raining heavily at the day before, again I found living worm (with bigger size) in the floor. I know maybe this is because of the garden around the villa. But probably the design of the room could be improved, so that no pest could enter the room.

Dear Dian v., We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. We are sorry that during your stay you have an issue in your room, please accept our sincerest apologies, you have my assurance that your feedback has been shared with the related team. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office & Guest Experience Manager

Paradise in South Lombok

Customer review rating 4.0/5

Qheqhoq Couples - Confirmed reviews ALL

It's a nice and beautiful place for vacation, relaxation..... far away from routinity. Someday will be back again. Warm regards, Juliana

Dear Juliana G., We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our location by the beach, while we are sorry at the same time that your accommodation doesn't meet your expectation, please accept our sincerest apologies. We very much appreciate it if you can share the room feedback for us to prevent the same issue in the future. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Dicky Maulana Front Office & Guest Experience Manager

The staff so nice and helpfull, the cuisine is delicious.

Customer review rating 4.5/5

Nora S. Business - Confirmed reviews ALL

I stayed here a couple days for bussiness and the extended for staycation. The hotel staffs are friendly and helpfull. the cuisine is delicious especially the indonesian food. It was a memorable experience stay here. Thank you.

Dear Nora S. s., We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for highlighting our staff and the Indonesian food menu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office & Guest Experience Manager

Good to stay

Customer review rating 4.5/5

Hendra (. W. 2. E. Business - Confirmed reviews ALL

Novotel is a good location to stay, It has beautiful sea landscape also Calm and Positive vibes. The Staffs there are nice, kinds and supportive. I recommend Novotel for my next trip at Lombok

Dear Hendra a., We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. Thank you for your feedback about our hotel ambiance and the services of our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office & Guest Experience Manager

Well located

Customer review rating 3.5/5

Fahmi Business - Confirmed reviews ALL

when I visited, my room had lots of small ants in the corner of the bed until they climbed onto the bed. after complaining it was finally fixed, but in the bathroom and the corners there were a few small insects

Dear Fahmi y., We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. We are sorry that your stay experience doesn't meet your expectation, please accept my sincerest apologies, you have my assurance that your feedback has been shared with the related team. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicky Maulana Front Office & Guest Experience Manager

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Other web-users rate our hotel

  • 143 reviews 7.2/10 Location
  • 276 reviews 7.1/10 Room
  • 291 reviews 8.9/10 Service
  • 9 reviews 3.7/10 WiFi
  • 195 reviews 8.5/10 Beach
  • 93 reviews 8.9/10 Breakfast
  • 91 reviews 6.9/10 Cleanliness
  • 65 reviews 3.1/10 Value

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