ソフィテルキアオラモーレアビーチリゾート 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,561 件のレビュー

ソフィテルキアオラモーレアビーチリゾート - Image 1
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ソフィテルキアオラモーレアビーチリゾート - Image 3
ソフィテルキアオラモーレアビーチリゾート - Image 4

説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • モーレア有数の美しさを誇る白砂のビーチに立地

  • アクセス良好。テマエ空港(MOZ)、バイアレ港からわずか5分

  • 島で唯一の高級レストラン「K」。

  • レストラン「ピュア」では、屋外テラスでお食事ができ、平日にはダンスショーも行われています。

  • ラグーン保護区域内の島で最高のシュノーケリングスポット

当ホテルの客室

ヴィラ

ファミリーバンガロー:キングサイズのベッド2台、オーシャンビュー

  • 6人
  • 221 / 2378 sq ft
  • 寝具 1 x シングルソファベッド と 2 x キングサイズベッド
  • ビュー: ラグーンビュー

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ホテル所在地

ソフィテルキアオラモーレアビーチリゾート

BP 28, モーレア, タヒチ&フレンチポリネシア
98728 MAHAREPA
フランス領ポリネシア

GPS:-17.501289, -149.764378

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,561 件のレビュー

トリップアドバイザーの評価  4.5/5  4,292 件のレビュー

2023エクセレンス認証

Best Vacation

トリップアドバイザーの評価 5.0/5

Kelly B トリップアドバイザー認証口コミ

My favorite thing about this resort was the beach. They had the best beach versus a different different place I had stayed at in Moorea. The staff was very friendly and helpful. We had a beach bungalow and it was so nice to walk out your door onto the beach and it was just right there. We booked through Pacific for Less and they were absolutely amazing. We told them what we wanted and they made our dreams come true. I almost forgot to mention the breakfast chef he was so amazing. He made us laugh every morning. He had the best personality. We cannot wait to see him each morning.

Dear FellowTraveler579133, A large thank you for your nice review after your stay at the Sofitel Kia Ora Moorea Beach Resort. We are delighted that y ou appreciate the kindness of our staff and we will share with them your compliments, especially with Heinz, the omelet chef !! We hope to have the pleasure to welcome you again in our corner of paradise. With best regards,

Nightmare Anniversary Trip

トリップアドバイザーの評価 1.0/5

Kelly N トリップアドバイザー認証口コミ

The first night we checked in the room was hot and fan not working. Maintenance man who only spoke French came but couldn't seem to fix it but my husband who does maintenance work was able to get it going. After dinner we came back to the room and realized fridge was not working and everything in it was warm. Maintenance man came again, looked at it and then had to bring a different fridge to replace it. Our 3rd night we came back to our room and the air conditioner was no longer working. It was 90 degrees in the room and extremely hot with high humidity. Maintenance man came again who only spoke French and fiddled with air conditioner remote but could not make it work. We called the front desk to talk to a manager and they had a woman call us back. She had us move everything at 10 pm to an another overwater bungalo that was smaller and not a superior overwater bungalo like we were originally in and we stayed at there for next 4 nights. The next morning we talked to the manager who offered the Sat night buffet for our trouble but we told him that was already included in our package. We are extremely upset that the vacation for our 10 year anniversary turned into a nightmare where we spent two nights dealing with broken things in our rooms when we should of been relaxing and having fun and spent 4 nights in a smaller bungalo and not the superior one we payed for. We also were extremely disappointed in the dinners where we found most things almost inedible. This ruined our expensive vacation and I would never recommend the Sofitel to anyone!

Great spot for a day pass

トリップアドバイザーの評価 5.0/5

400glennl トリップアドバイザー認証口コミ

I visited to enquire about a day pass. I was welcomed to tour and to book at XPF 9000 pp. All employees were polite and accommodating. Resort is well situated on lagoon, near ferry terminal with views of Tahiti. OTW bungalows are comparable to Hilton and slightly better than Manava. WE chose Manava for day pass because of our past experience with them & proximity to our villa, but Sofitel would probably be a better day-pass choice because of lagoon.

Dear 400glennl, We thank you for choosing the Sofitel Moorea for the day pass. We are glad that you enjoy this moment with us. We hope to welcome you again for a longer stay. With warm regards,

Love this resort

トリップアドバイザーの評価 5.0/5

Wendy W ファミリー - トリップアドバイザー認証口コミ

I booked my trip through Pacific for Less and they made my trip absolutely PERFECT!! This resort is so beautiful. The beach has so much room, I couldn’t believe how much beach area they have. Stayed in a beach bungalow and it was great. The overlook view of this resort is a postcard photo, don’t miss out on getting your photo. The chef at breakfast, truly makes life wonderful, you can’t help but smile and have a great time when around him. He makes breakfast so much fun everyday.

Dear Wendy W, We are delighted to hear that you enjoyed your stay at the Sofitel Kia Ora Moorea Bech Resort, especially the landscape, the beach bungalow and the staff. We will share your compliments with them ; your satisfaction is the best reward for them. We hope to have the pleasure of welcoming you back to our little piece of paradise. Warm regards,

They cancelled my overwater bungalow the day before arrival!!

トリップアドバイザーの評価 1.0/5

AlaskanAdventure Couples - トリップアドバイザー認証口コミ

I want to start by saying I will be giving this resort a 5 star review for the actual “resort” accommodations and service by all staff except the reservation department. But, I need to give a 1 star review to warn others of what happened to us. We visited Mo’orea for 1 week. After contemplating spending $1,500 for one night in an overwater bungalow, we decided to bite the bullet and have our once-in-a-lifetime experience. I booked the bungalow on a Sunday on their website for us to stay Wednesday. I called Monday to ensure we had the confirmation as I was super excited. They assured me we have the confirmation. At 1:00 on Tuesday (day before we check in) , I receive an email saying their system messed up and they are cancelling our room as they have no more overwater bungalows left. I was devastated, as this was the most exciting thing I was looking forward to the entire trip. I called to see what they could do and they said they can put us in a regular bungalow in the jungle. I said that wasn’t going to do. I looked and they had an overwater bungalow open TODAY and asked if we could have that one. She said it wasn’t as nice as the one we rented but that would work. I also said we had paid for a hotel already tonight and could she reimburse us for that. She said yes. We ran back to the hotel, quickly packed and rushed to Sofitel. It was complete stress and really put a wrench in our vacation. We were not compensated anything else from the resort, no special treatment. Had I not come up with a solution to this error, they would have just cancelled our bungalow and went on with their day. I didn’t throw a fit because we were so enamored with the beauty of the resort. So all-in-all it was a great time. But, as a hotel owner myself, this was totally unacceptable and I would have gone OUT of my way to make the guest feel compensated for their screw up. I even asked Lisa, on the phone when we were figuring out all of this if there is some sort of complementary “something” they could do for us for this error. She said “we are already giving you money for your hotel room. Cmon, a complementary $23 drink at minimum would have said a lot. BEWARE they may cancel your room, even after receiving a confirmation AND calling to ensure you have a room.

Dear Alaskan Advneture, We have read with great interest your review after your stay at the Sofitel Kia Ora Moorea Beach Resort. We sincerely apologize for the problem caused by the booking error and the misunderstanding of our services. Your satisfaction is our priority, and we deeply regret any inconvenience this may have caused. Should you desire to revisit French Polynesia, we would be delighted to extend our hospitality by inviting you for a complimentary Cocktail (for two persons) at the Sofitel Moorea. We will also be pleased to upgrade you (according our availability) We value your trust in our brand and hope to have the pleasure of welcoming you back in the future. With kind regards, The management

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,060 件のレビュー 7.9/10 客室
  • 1,415 件のレビュー 8.1/10 サービス
  • 23 件のレビュー 7.8/10 インターネット
  • 293 件のレビュー 8.5/10 朝食
  • 224 件のレビュー 5.9/10 清潔さ
  • 73 件のレビュー 5.2/10 プール
  • 66 件のレビュー 6.8/10 ウェルネス・温泉エリア

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周辺の他の施設

Tahiti Ia Ora Beach Resort - Managed by Sofitel (Closed) 5 つ星

At 22.149 km

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