Sofitel Kia Ora Moorea Beach Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 1,648 reviews

Best price
guarantee
Sofitel Kia Ora Moorea Beach Resort - Image 1
Sofitel Kia Ora Moorea Beach Resort - Image 2
Sofitel Kia Ora Moorea Beach Resort - Image 3
Sofitel Kia Ora Moorea Beach Resort - Image 4
TEAVARO, PO BOX 28, 98728 MAHAREPA, MOOREA, French Polynesia

Description

Hotel extras

  • Located on the most beautiful white sand beach in Moorea

  • Easy access, only 5min from Temae airport (MOZ) and Vaiare docks

  • The "K" restaurant, only fine dining restaurant of the island.

  • The Pure restaurant with outdoor terrace dining and dance shows during the week.

  • Best snorkeling of the island in the protected lagoon

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel Kia Ora Moorea Beach Resort

TEAVARO, PO BOX 28
98728 MAHAREPA, MOOREA
French Polynesia

GPS:-17.501289, -149.764378

Telephone
Fax +689 40 55 12 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,648 reviews

TripAdvisor Rating  4.4/5  4,452 reviews

Certificate of excellence 2025

Customer review rating 2.5/5

Paolo P. Couples - Confirmed reviews ALL

This hotel enjoys a beautiful, lush location , but unfortunately, the structure clearly shows its age and is in need of significant renovation. The overall atmosphere feels quite dated, especially in the restaurant area, where we encuntered dogs, cats, roosters and other birds roaming freely. While we have nothing againts animals, this was simply too much and impacted our dining experience. What's also missing, in our opinion, is a strong, present management figure " someone to act as a true "orchestra director" to improve both the organization and the professionalism of the staff. Although the team was firendly, there was a noticeable lack of training and coordination throughout the hotel, we don't value this structure a four stars. Of course, this is the just the personal opinion of a couple who has traveled extensively and has a solid understanding of hospitality standards. We're not here to criticize unfairly, but rather to share honest feedback. A real pity , but we wouldn't return. All the best in any case.

Customer review rating 4.5/5

Andreas G. B. Couples - Confirmed reviews ALL

Nice beach villa, good foot, good snorkeling

Dear Mr. B., Thank you for your kind words regarding your stay at the Sofitel Kia Ora Moorea Beach Resort. We are delighted to hear that you enjoyed the beach villa, the dining options, and the snorkeling experience. Your satisfaction is our priority,. We look forward to welcoming you back in our paradise. With best regards, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort

Customer review rating 1.5/5

Nisha M. J. Couples - Confirmed reviews ALL

We had a very disappointing experience with this hotel everything from the service which was extremely rude on multiple occasions, including the Concierge‘s named flower was so rude to us, even when we were asking simple questions We travel extensively and have never been treated this way before by any hotel There were multiple times when we were out of items in our room called for help, but nobody responded We ordered things in the restaurant that never came and waited for extended periods of time to not even get what we ordered! I personally was yelled at by flower the concierge, and also the woman running the gift shop when just asking for directions! On the last day, we called for somebody to help us with our bags to get to the taxi. They were 15 minutes late and we had to go get them ourselves in order to get the help we needed. We also were shocked at how rundown the hotel was and how dirty the room was when we got there. There were several Support staff that were very helpful and kind, but we were overwhelmed at how the overall experience was really quite disappointing, especially given the fact that we spent so much money!

Dear Mrs J., Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the service shortcomings you encountered, particularly with our concierge and the restaurant. It is concerning to hear about your experience, as we strive to ensure our guests receive the highest level of service. We regret that your room did not meet your expectations in terms of cleanliness and condition. Please be assured that your comments will be taken into consideration as we continually work to improve our facilities and services. We appreciate your recognition of some of our supportive staff members; however, we understand that this does not outweigh the disappointments experienced during your visit. Your concerns regarding the delays in service and assistance with your bags are noted, and we will address these matters internally to better serve our guests in the future. We value your feedback and hope to have the opportunity to provide you with a more enjoyable experience in the future. With best regards, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort

Customer review rating 5.0/5

Jean J. G. Families - Confirmed reviews ALL

Nous avons passé un très agréable séjour familial au sein de cet établissement. Mention spéciale aux personnels, bravo pour leur implication !

Cher Monsieur G., Nous vous remercions chaleureusement pour vos commentaires élogieux concernant votre séjour en famille au Sofitel Kia Ora Moorea Beach Resort . Votre satisfaction est notre plus grande récompense, et nous sommes ravis que notre équipe ait contribué à rendre votre expérience mémorable. Vous serez toujours les bienvenus dans notre petit coin de paradis. Sincères salutations Monsieur Patrice AIRA Directeur général Sofitel Kia Ora Moorea Beach Resort

Customer review rating 5.0/5

Jules A. Couples - Confirmed reviews ALL

Second séjour pour nous et toujours aussi agréable et idillyque. Personnel au petit soin, bungalow tout confort, idéalement situé. Rien à redire !

Cher Jules A., Nous vous remercions sincèrement pour vos commentaires élogieux concernant votre séjour au Sofitel Kia Ora Moorea Beach Resort. Un grand mauruuru pour votre fidélité à notre marque. C'est un plaisir de savoir que nos services et l'emplacement de nos bungalows ont contribué à rendre votre expérience agréable. Vous serez toujours les bienvenus dans notre petit coin de paradis. Sincères salutations. Monsieur Patrice AIRA Directeur général Sofitel Kia Ora Moorea Beach Resort

In partnership with TripAdvisor

Other web-users rate our hotel

  • 494 reviews 9.3/10 Location
  • 844 reviews 7.9/10 Room
  • 1,116 reviews 8.2/10 Service
  • 8 reviews 8.5/10 WiFi
  • 557 reviews 9.3/10 Beach
  • 271 reviews 8.9/10 Breakfast
  • 170 reviews 5.6/10 Cleanliness

Powered by Trustyou

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.