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SOFITEL Kia Ora Moorea Beach Resort 5 stars

Customer review rating 4.6/5 3,216 reviews

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SOFITEL Kia Ora Moorea Beach Resort
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+ 22 Services

Hotel extras

  • Located on the most beautiful white sand beach in Moorea

  • Easy access, only 5min from Temae airport (MOZ) and Vaiare docks

  • The "K" restaurant, gourmet dining by Marc Lintanf

  • The Pure restaurant with outdoor terrace dining and dance shows during the week.

  • Best snorkeling of the island in the protected lagoon

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (nearby)
  • Air conditioned
  • PAPEETE FAAAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Solarium
  • Babysitting on request (nearby)
  • Golf
  • Beach and water sportsPaying
  • Other sports activities
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • Conventions hotel
  • Business center with support staff

Hotel location

SOFITEL Kia Ora Moorea Beach Resort

Moorea
BP 28
BP 28
98728 maharepa
french polynesia

Tel: +68940551212

Fax: (+689)40551200

Check-in from 14h00

Check out up to 11h00

  • By plane

    PAPEETE FAAA At 17km / 10 miles - Shuttle paying

  • By boat

    VAIARE At 4km / 2.5 miles

  • By helicopter

    TEMAE At 2km / 1.25 miles

GPS :-17.501289, -149.764378

Our accommodation(s)

Should you wish to dine in the privacy of your bungalow, our In Room Dining team is ready to serve you an extensive menu. Our dedicated Chefs are here to fulfill your culinary desires and satisfy your palate.

LUXURY VILLA, 2 King Size Beds, ocean view

  • Max. number of persons: 8
  • Area: From 221 / 2379 sq ft
  • Views: Lagoon view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)
Villa

Our restaurants and bars

K

Type of cuisine: Gourmet

K restaurant offers a mythical sight of the lagoon and of the island of Tahiti. Enjoy the world class cuisine of Chef Marc Lintanf in an intimate and romantic setting.

Menu (PDF)

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PURE

Type of cuisine: International

Set in a contemporary decor, Pure enables you to enjoy your meal in a relaxed ambiance while contemplating the panoramic view on the lagoon and the island of Tahiti.

Menu (PDF)

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VUE

Non contractual photo

Facing the lagoon and the swimming pool. Polynesian atmosphere. Exotic south Pacific cocktails. The largest selection of liqueurs in French Polynesia. Snacks, ice cream counter. Weekly entertainment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BEACH BAR

Non contractual photo

Located on the longest white sand beach of the island facing a unique view on the protected lagoon and the island of Tahiti, the Beach Bar offers cocktails and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
SOFITEL Kia Ora Moorea Beach Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,216 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,862 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Perfect place to be with friends and family.

Customer review rating 4.0/5

Eliana T. G. Friends - 12/04/2021 Confirmed reviews ALL

Due to Covid, the restaurant staff had to take orders during the brunch time. Not so easy for them. Bravo

Dear Mrs G., We thank you for your feedback and understanding regarding the new process we had to implement with the Covid. Please do not hesitate to check our Facebook page (Sofitel Kia Ora Moorea Beach Resort) to keep updated on our offers. We look forward to welcoming you back ! Sincerely, Stephane SOGLIUZZO General Manager Sofitel Kia Ora Moorea Beach Resort

Perfect Visit to Moorea with a Fantastic stay at Sofitel Kia Ora Moorea Beach Resort

Customer review rating 5.0/5

Tracy T. Couples - 08/02/2021 Confirmed reviews ALL

Our stay at Sofitel was absolutely perfect in almost everyway. The Sofitel staff was amazing in meeting our stay needs from Late Checkout to Great Meals. The concierge at the Sofitel were amazing in arranging excursions as well as taxi rides. No ask of any of the staff was too big or too small for them to accommodate. Would definitely visit again in the future and recommend Sofitel to all my friends.

Great Stay!

Customer review rating 4.5/5

Bailey Couples - 06/02/2021 Confirmed reviews ALL

Great stay. Friendly staff. great housekeeping. good location. good food.

Dear Mrs F. Thank you for taking the time to share your feedback with us. We are delighted to read that you enjoyed your stay with us and we are pleased to receive your compliments. We will share your appreciation with our team. Your satisfaction is the best reward for our staff who works day after day to offer the best experience to our guests. We appreciate you sharing your feedback and hope to welcome you again very soon, Yours faithfully, Stéphane Sogliuzzo General Manager Sofitel Kia Ora Moorea Beach Resort

Amazing resort with wonderful staff

Customer review rating 5.0/5

Twana L. Solo - 01/02/2021 Confirmed reviews ALL

I loved my Birthday at your resort it was amazing the people were very nice and helpful doing my stay . I will post on my travel page regarding my stay THANKS FOR THE AMAZING EXPERIENCE

Dear Twana L., Thank you for taking the time to share your feedback with us. We are delighted to read that you enjoyed your stay with us in our Superior Overwater Bungalow and we are pleased to receive your compliments. We are very committed to the comfort and well-being of our guests and their satisfaction is a priority for us. Your message can only encourage us to continue in this way to make your stay a unique and memorable moment. We are glad that you have appreciated the warm Polynesian welcome from our teams. It is with great pleasure that we receive your compliments. We will share your appreciation with our team. Your satisfaction is the best reward for our staff who works day after day to offer the best experience to our guests. We will be pleased to be mentioned of your travel page. Please do not hesitate to send us the link. We hope to welcome you again very soon, Yours faithfully Stephane SOGLIUZZO General Manager Sofitel Kia Ora Moorea Beach Resort

Awesome stay.

Customer review rating 4.5/5

Brian Couples - 31/01/2021 Confirmed reviews ALL

Great island and wonderful staff!

Dear Brian Lee & Janice Hansen Scully R., Thank you for taking the time to share your feedback with us. We are delighted to read that you enjoyed your stay with us in our Superior Overwater Bungalow and we are pleased to receive your compliments. We are very committed to the comfort and well-being of our guests and their satisfaction is a priority for us. Your message can only encourage us to continue in this way to make your stay a unique and memorable moment. We are glad that you have appreciated the warm Polynesian welcome from our teams. It is with great pleasure that we receive your compliments. We will share your appreciation with our team. Your satisfaction is the best reward for our staff who works day after day to offer the best experience to our guests. We appreciate you sharing your feedback and hope to welcome you again very soon, Yours faithfully Stephane SOGLIUZZO General Manager Sofitel Kia Ora Moorea Beach Resort

Great customer service with the best ocean view on Mo'orea!

Customer review rating 5.0/5

Steve Couples - 29/01/2021 Confirmed reviews ALL

We came here for our honeymoon and stayed for 9 days. Absolutely incredible. Staff is super friendly. Entire resort is spotless. The view of the ocean and Tahiti beats the view from any other resort on the island.

Mr. F., Thank you for taking the time to share your feedback with us. We are delighted to read that you enjoyed your stay with us and we are pleased to receive your compliments. We are very committed to the comfort and well-being of our guests and their satisfaction is a priority for us. Your message can only encourage us to continue in this way to make your stay a unique and memorable moment. We are glad that you have appreciated the warm Polynesian welcome from our teams. It is with great pleasure that we receive your compliments. We will share your appreciation with our team. Your satisfaction is the best reward for our staff who works day after day to offer the best experience to our guests. We appreciate you sharing your feedback and hope to welcome you again very soon, Yours faithfully, Stephane SOGLIUZZO General Manager Sofitel Kia Ora Moorea Beach Resort

Beautiful Resort in wonderful location

Customer review rating 4.5/5

Stuart M. Couples - 26/01/2021 Confirmed reviews ALL

We stayed in January 2021. The resort is beautiful with pristine grounds. The staff there stays on top of every fallen leaf it seems. Lots of pretty flowering plants and trees. The beach is really second to none. Only one restaurant was open due to fewer people staying, no doubt due to Covid. The staff at the restaurant were exceptional, especially Jean Marc, Lucinda and Stephanie. Always pleasant and attentive and greeted us by name. They even remembered what we liked for breakfast (which were always very good). Dinners were not as satisfying. Frankly, the meals were very over-priced and not too good, especially considering the prices. We stayed away after having dinner there the first night. We loved our over-water bungalow. It was very spacious and comfortable. The staff went out of their way to decorate it with beautiful flowers for our anniversary. They also supplied a nice bottle of champagne. It was a very special place that we will always remember fondly.

Dear Mr M., Congratulations for your anniversary ! We very much appreciate your comments regarding your stay at the Sofitel Kia Ora Moorea Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr Stéphane SOGLIUZZO General manager Sofitel Kia Ora Moorea Beach Resort

Amazing location and excellent service

Customer review rating 5.0/5

Rene Couples - 20/01/2021 Confirmed reviews ALL

The location and nature surrounding the resort speaks for itself of course. Anything would look beautiful. But the resort itself was amazing and beautiful too. We had an overwater bungalow overlooking the water and coral. We swam beneath our bungalow and around the area everyday. The bungalows were also very accommodating and stylish from the floor window to view fish, the vaulted roof, complementary monoi oils, hairdryer, yoga mat, etc. My husband and I felt taken care of. Not to mention all of the grounds, gardens and plants are gorgeous. I love plants and greenery, they really help to make the place feel luxurious and exotic. All the tiare, frangipani, and the giant breadfruit tree and many more! Lastly, the staff were all very polite, sweet and informative. The staff helped arranged many things like activities and taxis for us. The diveshop guys are great and we had an fun scuba tour. Overall, my trip was both romantic and lots of adventure! I would absolutely come back and stay again.

Mr. and Mrs. M., Thank you for taking the time to share your feedback with us. We are delighted to read that you enjoyed your stay with us in our Superior Horizon Overwater Bungalow and we are pleased to receive your compliments. We are very committed to the comfort and well-being of our guests and their satisfaction is a priority for us. Your message can only encourage us to continue in this way to make your stay a unique and memorable moment. We would like to thank you for your compliments on our grounds, gardens and plants; they are maintained every day in order to make you travel into a flowery and refined universe. We are glad that you have appreciated the warm Polynesian welcome from our teams. It is with great pleasure that we receive your compliments. We will share your appreciation with our team. Your satisfaction is the best reward for our staff who works day after day to offer the best experience to our guests. We appreciate you sharing your feedback and hope to welcome you again very soon, Yours faithfully, Stephane SOGLIUZZO General Manager Sofitel Kia Ora Moorea Beach Resort

Beautiful island, hotel is very nice with nice staff.

Customer review rating 4.5/5

Ken R. Couples - 18/01/2021 Confirmed reviews ALL

Great vacation on this beautiful island, overwater bungalow was beautiful, overall very happy with this hotel.

Dear Mr. R., Thank you for taking the time to tell us about your experience in our superior overwater bungalow at the Sofitel Kia Ora Moorea Beach Resort. It is with great pleasure that we receive your compliments. We strive to provide an amazing experience to our customers; we have well noted your remarks which will help us to further improve our service. We hope to see you again very soon, Sincerely, Monsieur Stephane SOGLIUZZO Directeur Général Sofitel Kia Ora Moorea Beach Resort

Great stay for our honeymoon

Customer review rating 4.5/5

Daniel Couples - 17/01/2021 Confirmed reviews ALL

We stayed 5 days and 4 nights in the overwater bungalow. We wish all of the restaurants were open but we understand that COVID restricted this. We also wish room service was available prior to 6pm but also not a big deal. Room was very clean and accessible. Bathroom sinks were a little tight for 2 sinks other than that very nice shower. Room got hot at times but tried ceiling fan, air conditioner and cross ventilation from outside.

Dear Mr. G., Thank you for taking the time to share your feedback with us. We are delighted that you have chosen our hotel to celebrate your honeymoon. Your comments will help us to improve the quality of our services, especially during this delicate period when health regulations require us to constantly adapt our offer. We apologize if some services (such as K restaurant and room service before 6 pm) were not available as usual because of the evolving regulations, and it is our goal to have them reinstated as soon as possible. We appreciate you sharing your feedback and hope to welcome you again very soon, Yours faithfully, Monsieur Stephane SOGLIUZZO Directeur Général Sofitel Kia Ora Moorea Beach Resort

Amazing time/ great location/ wonderful amenities

Customer review rating 5.0/5

Luke C. Couples - 17/01/2021 Confirmed reviews ALL

We stayed in an over water bungalow that was truly perfect. The room was pristine and the staff was so welcoming and sweet. We loved the champagne waiting for us in our room! The food was very good and had a large variety to choose from. Overall a perfect time!!

Dear Mr. C., Thank you for taking the time to share your feedback with us. We are delighted to read that you enjoyed your stay in our Superior Horizon Overwater Bungalow and we hope you liked the panoramic view of Tahiti. We are glad that you have appreciated the warm Polynesian welcome from our teams. It is with great pleasure that we receive your compliments. We will share your appreciation with our team. Your satisfaction is the best reward for our staff who work day after day to offer the best experience to our guests. We appreciate you sharing your feedback and hope to welcome you again very soon, Yours faithfully Monsieur Stephane SOGLIUZZO Directeur Général Sofitel Kia Ora Moorea Beach Resort

WOULD RECOMMEND STAYING

TripAdvisor rating 4.0/5

Sightseer161533 31/01/2020 TripAdvisor review

Loved the over the water bungalow. Great value! Staff was all very friendly and helpful. Beds and pillows were very comfortable Disappointed there was no clear kayaks. Also did not feel things going on at the resort were not very well communicated.

Dear Sightseer161533, Thank you for your nice comment after your stay at the Sofitel Moorea Ia Ora Beach Resort. We are glad to read that you appreciate our bungalows and we are sorry for the wrong information you had concerning our clear kayaks but the nautical centre can proposed others water activities. Hope to welcome you again in our Resort Best wishes for 2020 ! Warm regards, Anabelle Vignon General manager Sofitel Moorea Ia Ora beach Resort

Great place to stay

TripAdvisor rating 5.0/5

David E 28/01/2020 TripAdvisor review

Great location - easy to reach from both ferry terminal and airport. Lovely white sand beach with excellent snorkeling right off the beach (hotel loans snorkeling gear and other beach "toys"). We visited in off season and found it quiet and restful. Mostly couples but families were enjoying themselves as well. Best rate I found for overwater bungalow anywhere in islands (for our dates) and it was a lovely experience. Food is expensive (like everywhere on the islands) but they have great happy hour specials. Condition of property is not brand new, but definitely not run down. Phenomenal hotel staff!

Dear David E, We thank you for you kind message after your stay in the Sofitel Moorea Ia Ora Beach Resort. We are delighted that you appreciate our Resort and we wil share with our staff. We hope to have the pleasure to welcome you again. Best wishes for 2020 ! Warm regards, Anabelle Vignon General manager Sofitel Moorea Ia Ora Beach Resort

Disappointed

TripAdvisor rating 3.0/5

aefisher2020 Couples - 06/01/2020 TripAdvisor review

The location of this hotel is excellent but it is badly run. Breakfast was totally disorganised and one evening we waited one hour to get a bottle of wine and three hours to complete the meal. Food was cold when it arrived. Management apologised.

Dear aefisher2020, Sorry for the delay of the answer. We thank you for your feed back after your stay at the Sofitel Moorea. We are sorry about the service you have had at the restaurant. Be assured that we will take your remarks carefully and we will share with the department in a way to improve the service to our guests. We hope you will give us another chance to welcome you in our Resort. Best wishes for 2020 ! Warm regards, Anabelle Vignon General manager Sofitel Moorea Ia Ora Beach Resort

6 out of 5!

TripAdvisor rating 5.0/5

Allisha J Couples - 05/01/2020 TripAdvisor review

This resort was the BEST I have ever stayed!! The staff and service was next to none. Everyone was friendly and attentive! The bungalow was everything I hoped it would be! The place felt magical. The grounds were immaculate, and the food was actually the cheapest we had on the islands.

Dear Allisha J, A large mauruuru for your nice comment after your stay at the Sofitel Moorea. We are delighted that you enjoy your bungalow and the service offered by our staff. We hope to have the pleasure to welcome you in our Resort. Best wishes for 2020 ! Anabelle Vignon General manager Sofitel Moorea Ia Ora Beach Resort

Moorea Ia Ora Beach

TripAdvisor rating 3.0/5

Ros M Couples - 26/09/2019 TripAdvisor review

The superior, horizon overwater bungalows are fabulous inside, I could not fault them. Beautiful room and bathroom very clean with private deck and steps straight into the lagoon. Two chairs but only one sun lounger unfortunately. Sadly the rest of the hotel does not match up to those rooms at all, it’s the opposite. The bar area had a grubby pub/nightclub feel, the plastic rattan chairs have sharp broken bits that pulled holes in my clothes. Service atrocious although some of the staff tried hard. One night we received the vegetables after we’d finished the meat/fish. Other guests were very inconsiderate, flying drones and speaking loudly on their phones on speaker phone ruining any peace that might have been. Apparently drones are banned so reception were not happy either but it happened a lot. Overall a busy place, over built up and not an idyllic romantic getaway I was hoping for. And by the way, to the assistant in the shop I think you’re in the wrong job- you are so rude and miserable you obviously hate tourists. Concierges thank you, very helpful. Breakfast crew thank you and mad egg chef don’t stop you’re great just the way you are. And thank you to our maid she kept our room 212 beautiful

Great Snorkeling Poor Service

TripAdvisor rating 2.0/5

Thomas6191 Couples - 21/05/2019 TripAdvisor review

While the snorkeling from the over water bungalows is great, the property is in need of serious maintenance. The service was a disappointment. Everything from forgetting drink orders to not having the food items listed on the menus. Long waits for just about everything.

Dear Thomas6191 Thank you for taking the time to share your remarks Please accept my sincerest apologies for your disappointment. I well note your comment and share with the department concerned, to improve the quality. Be assured your satisfaction is our priority. Hopefully you will give us another chance to offer you a magnifique experience. I remain at your entire disposal for your next visit in French Polynesia. Sincerely Anabelle VIGNON

Anniversary Celebration - Dream Accommodations

TripAdvisor rating 5.0/5

945lgd Couples - 17/04/2019 TripAdvisor review

Beautiful room. Meticulous attention to detail . Breathtaking view. We walked into our bungalow and were astounded. We could not have asked for a more perfect reception. Fresh flowers decorated the entire bungalow and chilled champagne and fresh fruit awaited us. Best of all, our bungalow was surrounded by an array of colorful fish and coral in the beautiful blue waters and a breathtaking view of the beautiful blue sea and lush green mountains,

Dear 945lgd, Thank you for choosing Sofitel Moorea for your anniversary celebration. We are happy to read that you enjoy your stay and hope to welcome you again for another special occasion ! Warm regards, Anabelle Vignon General Manager

Nothing but disappointment after disappointment

TripAdvisor rating 2.0/5

jessicabF7614SA Couples - 30/11/2018 TripAdvisor review

When we arrived to the property, we were greeted and seated in a hot room with the beverage dispenser empty and no cups for the espresso machine. We asked repeatedly for some water and cups for the espresso and this took them over 30 minutes to find. When someone FINALLY came to check us in, after waiting for about 45 minutes of waiting, we were told that our room was not ready and would not be ready for over an hour. We arrived an hour after the said check-in time.This room was booked for my honeymoon, almost a year in advance. I called when I booked and was "assured" by the staff that I was in the top room category and would be in an over water bungalow on the very end, with privacy. I told them if this cannot be guaranteed, then I will not book.We were not shown to our room, nor were we given a ride on the golf cart to get there. It seemed like we were inconveniencing the staff when we asked how to get to our room. When we got to our there, it was at the beginning of the row of bungalows. We immediately returned to the front desk and demanded to be put in the room category we paid for, and they told me that the resort was full and there was nothing they could do. They told me that I did not buy the highest room category, which I was assured by the staff upon booking that I did. They offered nothing to us for the inconvenience and disappointment.We unpacked and settled in only to find a broken shower, which could not be fixed during our stay. When we went out on the deck and got in the water, it had a max depth of maybe 2 feet, and that is being generous! This was a HUGE disappointment and made it basically pointless to have purchased this room category WHICH IS NOT CHEAP!!! $700+++ PER NIGHT!!We ate dinner the first night we were there at the restaurant on the property by the bar. The waitresses and bar staff are in absolutely no rush to take your order or to get your order to you. The pricing on the food is outrageous for what you get. The free breakfast was OK, the omelette maker was higher than a kite, but at least that was entertaining....Of the four nights we stayed there, only one night did they turn down our room. Their excuse was that something "valuable" must have been left out so they didn't provide the service. This is completely untrue, all money and jewelry was in the safe. If you do not speak French, you're basically not going to be put as a priority to be serviced.

Dear JessicabF7614SA, First of all, please accept my sincerest apologize, I am really disappointed to read your feedback and deeply sorry we did not provide you our well known quality of service. Please be assured we don’t welcome our guests on a such way. Your remarks are well noted and well understood, your comment was shared with the team in order to improve the experience of our guest. Regarding the room type, I believe it was a real failure in our communication with your agent. I am sorry we did not deliver you our promises of a Magnifique stay. I am hoping we may have another chance to show you how we care about our customers. I remain at your entire disposal, Sincerely Anabelle VIGNON General Manager

Sofitel Moorea

TripAdvisor rating 5.0/5

tylercerone03 Couples - 09/07/2018 TripAdvisor review

We had an absolute blast on our honeymoon stay at the Sofitel. The staff was very friendly, personable and efficient. The service was the best we've experienced at any resort. We highly recommend staying here and it's located on a very nice lagoon. Best location on the island in our opinion.

Dear Guest, Your comment is just Magnifique ! Mauruuru Roa as we say in Tahitian ! We are so happy that you have been filled by our beautiful resort. We can not have a better reward than so beautiful a comment. The whole team is very delighted that you had a pleasant stay with us, very touched and happy that you enjoyed their service, which comes from the heart. A big mauruuru !!!

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