Mercure Bordeaux Lac Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 926 reviews

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Mercure Bordeaux Lac Hotel - Image 1
Mercure Bordeaux Lac Hotel - Image 2
Mercure Bordeaux Lac Hotel - Image 3
Mercure Bordeaux Lac Hotel - Image 4
Rue du grand Barail, Quartier du lac, 33300 BORDEAUX, France

Description

Hotel extras

  • A 2-minute walk from the Palais des Congrès and Exhibition Center

  • Near Lake Bordeaux

  • Pool, terrace and garden

  • 3 meeting rooms

  • Many family rooms

Our accommodation(s)

Hotel location

Mercure Bordeaux Lac Hotel

Rue du grand Barail, Quartier du lac
33300 BORDEAUX
France

GPS:44.889323, -0.563521

Telephone
Fax +33 5 56 50 23 95

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  926 reviews

TripAdvisor Rating  3.6/5  713 reviews

Good location.

Customer review rating 4.5/5

John H. Couples - Confirmed reviews ALL

Quiet location we we visited in April. Good staff. Nice room. Good location for tram into city 5 minutes walk and 15 minutes tram. Very hot 25 deg in room but air on not running…. still “winter”season !!! so room too hot. Very good breakfast. Evening restaurant good enough.

Hello, Thank you for your feedback after your stay. I am very happy to see that you enjoyed your stay. I will be sure to pass on your compliments to my entire team. Indeed, we were all surprised by the unseasonably high temperatures, and our heating system was still in winter mode. I am sorry that this was not pleasant for you. We hope to see you again during your next stay, Sincerely, Edith Biarnès Room Division

Well located, clean and modern room, friendly staff

Customer review rating 4.5/5

Delia H. Couples - Confirmed reviews ALL

Very happy with hotel friendly staff, great service, lovely room - nothing more to say we will be back.

Dear Delia, Thank you for your kind compliments, and I am delighted that you enjoyed your stay with us. I would also like to congratulate my entire team for making you feel so welcome. Your satisfaction is our greatest reward, and we look forward to welcoming you back very soon. Sincerely, Edith Biarnès Room Division

Excelent place to stay

Customer review rating 5.0/5

Carlos C. Couples - Confirmed reviews ALL

Very friendly personell, amazing reception and a very touching consideration.

Hello Mr C., Thank you very much for your opinion, which means a lot to us. It\'s always a pleasure for our team to welcome you, and we were delighted to offer you these gifts to thank you for your loyalty. We hope to see you soon, Edith Biarnès Accommodation Manager

Well located

Customer review rating 4.0/5

Ma Couples - Confirmed reviews ALL

Reception staff very professional and polite. The shower in the room wasn't working properly and a new room was given to us immediately.

Dear Marie-Anne A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that the cleaning wan\'t perfect, and I put a feedback to the housekeeping in order to do better for the last time ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edith Biarnès Accommodation Manager

excellent stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

maybe time to renew blankets and wallpapers

Hello, Thank you for leaving a review of your stay. We are delighted that you enjoyed your stay, and we will pass on your compliments to the entire team. We have taken note of your comments about the age of the wallpaper, and you should know that renovation work has already been scheduled to remedy this as soon as possible. We hope to welcome you back very soon, Yours sincerely Edith Biarnès Responsable Hébergement

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Other web-users rate our hotel

  • 272 reviews 8.6/10 Location
  • 772 reviews 4.7/10 Room
  • 553 reviews 8/10 Service
  • 11 reviews 2/10 WiFi
  • 340 reviews 3/10 Cleanliness
  • 241 reviews 6.6/10 Breakfast
  • 225 reviews 3.1/10 Amenities
  • 184 reviews 4.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.