Mercure Bordeaux Lac Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 1,005 reviews

Mercure Bordeaux Lac Hotel - Image 1
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Description

Hotel extras

  • A 2-minute walk from the Palais des Congrès and Exhibition Center

  • Near Lake Bordeaux

  • Pool, terrace and garden

  • 3 meeting rooms

  • Many family rooms

Our accommodation(s)

Hotel location

Mercure Bordeaux Lac Hotel

Rue du grand Barail, Quartier du lac
33300 BORDEAUX
France

GPS:44.889323, -0.563521

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,005 reviews

TripAdvisor Rating  3.5/5  710 reviews

Convenient and comfortable

Customer review rating 5.0/5

Alex B. Solo - Confirmed reviews ALL

Good room, clean and very spacious. Nice restaurant and great staff

Good location for a Bordeaux trip

Customer review rating 4.5/5

Marvin Friends - Confirmed reviews ALL

The hotel is situated near the Bordeaux Expo, a tram station is 5 walking minutes away from the Hotel and takes you in approx. 15-20 mins into the town centre. Different restaurants are situated around the Hotel. Rooms are quite spacious and clean, you can see on the design that the styling is from the late last century as all the electricity plugs are 10cm above the floor. Generally, I have nothing negative to say; it's just that the hotel doesn´t provide laundry service. On asking the reception about this It was suggested to go to a public Laundromat near a Supermarket...which is a no-go for business or leisure travelers. Sadly the pool was closed even though the temperatures (above 24°) would have allowed a cool down.

well located

Customer review rating 4.0/5

Anita K. Friends - Confirmed reviews ALL

The late check in provided after 3:20pm even keep chasing was a bit disappointed on 6/9. Our room 616 was a small size standard room though it was already renovated but did not communicate properly. The confusion was arisen from the original booking by Vivian on 6-8/9 and I extended it on 8-9/9 for another night. Vivian referred to other Marathon runners who booked on 5-7/9 was at the same cost and type. But the group was provided with an upgrade room on 5th floor, which was much bigger and with a coffee maker one day in advice. So Vivian was very upset that disappointed.

Great beds, nice staff

Customer review rating 3.5/5

Reinier Couples - Confirmed reviews ALL

we really liked the beds and the room is quiet. the breakfast is also good. On the other side, we stayed on the first floor and the room clearly needs renovation

Nice hotel in good location with easy tram access for the City

Customer review rating 3.5/5

Stephen Families - Confirmed reviews ALL

Perfectly pleasant hotel with a nice pool area and good breakfast lunch and dinner service. The passenger lift was broken when we arrived and we were directed to take the stairs to our 5th floor room, without any assistance. The goods lift was working so surely on off the staff at minimum could have taken our luggage up for us, even if we as guests weren't allowed in the lift? We also had electrical problems in our room for 2 nights, one night we had to temporarily move room - we were on on the newly refitted floor. Finally, the aircon was a bit feeble, we couldn't get the room temperature below 24c, just about ok for sleeping but a couple of degrees more of cooling would be advised.

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Other web-users rate our hotel

  • 268 reviews 8.6/10 Location
  • 779 reviews 4.5/10 Room
  • 597 reviews 7.6/10 Service
  • 10 reviews 1.6/10 WiFi
  • 332 reviews 2.5/10 Cleanliness
  • 244 reviews 6/10 Breakfast
  • 232 reviews 2.7/10 Amenities
  • 193 reviews 4.4/10 Vibe

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