Mercure Bordeaux Lac Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 1,084 reviews

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Hotel extras

  • A 2-minute walk from the Palais des Congrès and Exhibition Center

  • Near Lake Bordeaux

  • Pool, terrace and garden

  • 3 meeting rooms

  • Many family rooms

Our accommodation(s)

Hotel location

Mercure Bordeaux Lac Hotel

Rue du grand Barail, Quartier du lac

GPS:44.889323, -0.563521

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,084 reviews

TripAdvisor Rating  3.5/5  703 reviews

Sloppy housecleaning

Customer review rating 3.0/5

Roel C. Business - Confirmed reviews ALL

Both soap dispensers were empty. Only half a bottle of water in fridge. Sink was half blocked, water ran scary slow down drain.

bad service, fire drill at 7am on a Sunday morning, key cards constantly stopping working

Customer review rating 3.0/5

Karolis Families - Confirmed reviews ALL

reception staff incompetent and not wanting to work, except Bart and Edith. fire drill at 7am on a Sunday morning waking everybody up. No excuse, no explanation. Pool great though.

well located, friendly and courteous staff, cleanand comfortable room

Customer review rating 5.0/5

Nataliia Families - Confirmed reviews ALL

щиро раджу цей готель shchyro radzhu tsey hotelʹ 22 / 5 000 I sincerely recommend this hotel

Great hotel

TripAdvisor rating 5.0/5

uktravellerHampshire TripAdvisor review

Although this hotel is situated on outskirts of Bordeaux it is perfect if you have a car. Reception staff very welcoming and friendly, rooms were clean and reasonably spacious, could have done with bit more shelf space but probably not many people stay for 5 nights as we did. We ate in the restaurant for 3 nights but unfortunately due to staff issues it was closed at the weekend. The 3 meals we had were very nice as were the breakfasts. Although a way out of the town there was a tram just a short walk away which took you anywhere in the centre of the city, which was perfect. Overall good experience at this lovely hotel.

A very pleasant stay

Customer review rating 4.5/5

John Couples - Confirmed reviews ALL

Room was comfortable, location good being near the tram stop, restaurant good (although not open in the evening at weekends), helpful staff

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Other web-users rate our hotel

  • 269 reviews 8.5/10 Location
  • 779 reviews 5/10 Room
  • 630 reviews 8.2/10 Service
  • 8 reviews 1.4/10 WiFi
  • 305 reviews 3.3/10 Cleanliness
  • 282 reviews 7.2/10 Breakfast
  • 176 reviews 4.6/10 Vibe
  • 169 reviews 4.1/10 Amenities

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