Mercure Pont d'Avignon Centre Hotel

Mercure Pont d'Avignon Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 879 reviews

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Hotel extras

  • Located in the city center near the Palais des Papes and Pont Saint-Bénézet

  • Access to the Palais des Papes car park (20% discount at reception desk)

  • New 2019: gym!

  • Racine: local, Mediterranean cuisine made from fresh, seasonal products.

  • 4,844 sq.ft. (450 m²) of bright, modular meeting rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Pont d'Avignon Centre Hotel

Rue Ferruce, Gps parking: Parking Palais des, Papes Boulevard de la ligne

GPS:43.951869, 4.805735

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

RACINE Non contractual photo

Our accommodation(s)

88 rooms decorated in a contemporary style. The hotel offers classic, superior or suite rooms. In summer, remember to book our Privilege rooms with balcony.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  879 reviews

TripAdvisor Rating  4.0/5  854 reviews

Well located. Clean hotel and good breakfast.

Customer review rating 5.0/5

Griselda C. Couples - Confirmed reviews ALL

Staff was very friendly and helpful. We are very happy that the hotel honored a stay we needed to cancel due to COVID. This was amazing to see the hotel being understanding, friendly and considerate.

Dear Mrs c. ZAMBRANO, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Department

Good stay

Customer review rating 4.0/5

Paula F. Solo - Confirmed reviews ALL

All good. Comfy bed , nice staff. However I did leave 2 pieces of clothing hanging in closet by mistake and called within an hour of checking out but never heard anything back. That’s disappointing but I did make the first mistake.

Great Location, Helpful staff

Customer review rating 5.0/5

John D. Couples - Confirmed reviews ALL

We loved our large room and balcony with great views of the old city. The front desk personnel, especially Aldo went out of their way to accommodate us, including assistance with the purchase of our train tickets


TripAdvisor rating 4.0/5

rbthodge Couples - TripAdvisor review

Great location - near the Pont d'Avignon, the Papal Palace, many restaurants and the old city centre. Public parking garage attached to hotel. Entrance to hotel is in the garage and has very limited car spots to drop off luggage (otherwise you have to lug your bags down many stairs) - hotel staff needs to make sure clients/customers do not leave their cars in those spots (to avoid paying for parking) for extended periods of time - we had to lug our bags from the car to the hotel on arrival and from the hotel to the car on departure as all the spots seemed occupied much of the time.

Good location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The receptionist staff were very welcoming, kind, and considerate. They provided good details about the city and great recommendations to local restaurants.

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Other web-users rate our hotel

  • 569 reviews 8.7/10 Location
  • 605 reviews 5.3/10 Room
  • 585 reviews 8.3/10 Service
  • 25 reviews 3.9/10 WiFi
  • 371 reviews 4.5/10 Comfort
  • 285 reviews 8.5/10 Breakfast
  • 163 reviews 4.8/10 Cleanliness
  • 146 reviews 4.3/10 Amenities

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