Mercure Grand Hotel Doha City Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,679 reviews

ALLSAFE approved hotel

Mercure Grand Hotel Doha City Centre
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+ 27 Services

Hotel extras

  • Free WIFI

  • Private indoor car park

  • Outdoor swimming pool

  • Airport transfer on request and chargeable

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Grand Hotel Doha City Centre

Musherib Street
Musherib Downtown
PO BOX 7566
 doha
qatar

Tel: +97444462222

Fax: (+974)44439186

Check-in from 13h00

Check out up to 12h00

  • Metro :  Red / Gold / Gre Msheireb Station

  • By plane

    HAMAD INTERNATIONAL AIRPORT At 15km / 9 miles

GPS :25.283333, 51.527778

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • 2 Bars
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 4 Meeting rooms
  • Business Center
    • Business center with support staff
    • Business center is wheelchair accessible
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 175 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 155 non-smoking rooms
    • 12 floors
  • Languages spoken at the hotel
    • Arabic
    • English
    • French
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Limousine
    • Limousine
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • DOH Additional charge
  • Underground
    • On site
    • 100 parking spaces
    • Private
    • Valet parking
Well-being
  • POOL
    • Outside
    • On site
  • Gym & Sauna
    • On site
Boutiques/shopping
  • Gift shop/newspaper shop

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 195

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Grand Hotel Doha City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,679 reviews

TripAdvisor Rating 3.5/5

562 reviews

Good stay

Customer review rating 5.0/5

Anonymous Couples - 22/11/2021 Confirmed reviews ALL

Helping staff. Good view from the room.

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest RElations
Customer review rating 0.5/5

Urooj A. Families - 20/11/2021 Confirmed reviews ALL

It was the worst hotel i have ever come across. I will never visit again and will never recommend to anyone.

Dear UROOJ a., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Moses Guest Relations

I’m not happy with the whole experience

Customer review rating 2.5/5

E. A. Business - 20/11/2021 Confirmed reviews ALL

I booked two nights through Accor All App, unfortunately the room I was given was very poor and I was really shocked when I entered it. First, the furniture is very old and worn out. Secondly, A/C does not work. Third, there are no sleeping pillows or bath towels! I contacted the reception and they told me that there are no refurbished rooms available at the time of my stay. In fact, I only spent 3 hours and left the hotel and went to the house of one of my relatives near the hotel to sleep there. The next day I went to the hotel and I spoke with a nice person at the reception and he told me that there are many newly renovated rooms with a view of the pool and actually I was moved to one of the rooms. I am sad that I had the worst night in a Mada hotel in my life, and sad that I was not informed of the availability of many rooms during my stay. I feel like I paid for the night and didn't benefit from anything. I will return next January 2022 to Doha to stay for three days and I am not thinking now to book a fee with you, as I do not want to repeat this sad experience somehow. Please look into it and contact me via email 17… Best Regards, E.

Dear A. E., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Moses Guest Relations

Location was a challenge to find.

Customer review rating 4.5/5

Anonymous Business - 18/11/2021 Confirmed reviews ALL

The taxi pwrson spent 45mins to find the place

Dear MARY J., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations
Customer review rating 5.0/5

Anonymous Friends - 17/11/2021 Confirmed reviews ALL

Thanks for the late checking out

Dear EON L., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations

Well located

Customer review rating 4.5/5

Anonymous Solo - 17/11/2021 Confirmed reviews ALL

Excellent staff, excellent location. Only hinderence to experience was a neighbouring guest 2 rooms away smoking in evenings resulting in cigarette smell through a/c while a non smoking floor. Enforcement of no smoking tolerance on non smoking floor would be a suggestion

Dear ABDURAHMAN H., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations

Enjoyable and relaxing

Customer review rating 4.0/5

Constantin J. S. Business - 17/11/2021 Confirmed reviews ALL

Great hotel. Well located and with very friendly and helpful staff.

Dear Constantin S., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations
Customer review rating 5.0/5

Anonymous Solo - 17/11/2021 Confirmed reviews ALL

Always great

Dear ROLAND R., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations

Good to stay

Customer review rating 5.0/5

Anonymous Solo - 17/11/2021 Confirmed reviews ALL

Very bad surrounding

Dear MANOJ K., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations

Nice Hotel with welcoming staff.

Customer review rating 5.0/5

Anonymous Couples - 16/11/2021 Confirmed reviews ALL

Staff are welcoming, to name a few, Mr. Jayasuriya (FOM) , Mosses and Krishan are helpful and efficient. Always enjoying the stay at Mercure Grand Doha.

Dear Dian W., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations

well located but present construction and noise could be annoying

Customer review rating 3.5/5

Prakaysh N. Business - 16/11/2021 Confirmed reviews ALL

staff are friendly and helpful

Dear PRAKAYSH N., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations

Comfortable stay with excellent breakfast menu, courteous staff

Customer review rating 5.0/5

M. K. Business - 15/11/2021 Confirmed reviews ALL

Enjoyed the spacious room and comfortable bed. Very good security restaurant on the upper floor too

Dear K. M., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MOSES GUEST RELATIONS

Well located

Customer review rating 4.0/5

N. D. Business - 15/11/2021 Confirmed reviews ALL

Good service and quick delivery and responding

Dear D. N., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MOSES GUEST RELATIONS

Well located. But service is not as expected

Customer review rating 2.0/5

Anonymous Solo - 14/11/2021 Confirmed reviews ALL

I had asked for water from Room Service number and waited for nearly 3 hours. But didn't get. I had called twice, but didn't get any response. So I had to get water from outside. I didn't expect this response from a 4 star hotel.

Dear CHANNABASAVARAJ A., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Moses Guest Relstions

Good stay

Customer review rating 5.0/5

Anonymous Solo - 14/11/2021 Confirmed reviews ALL

Good service. Close to the souk Friendly staff. Very helpful house keeping wahidl

Dear PEARL G., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MOSES GUEST RELATIONS

Good location, clean and professional

Customer review rating 4.0/5

Shehla Business - 13/11/2021 Confirmed reviews ALL

The hotel is very close to the metro station and easily walkable to Msheireb district and Souq Waqif, some of the more popular areas to visit. But the entire entry was dug up and under construction, which made an otherwise straightforward location a complete hassle to reach.

Dear shehlala H., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations

Well located

Customer review rating 5.0/5

Anonymous Friends - 12/11/2021 Confirmed reviews ALL

Great views from 12th floor Bar. Very good service

Dear HASSAN I., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations
Customer review rating 5.0/5

David Solo - 11/11/2021 Confirmed reviews ALL

Good stay Rooms must renovated

Dear DAVID S., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations

Good stay and friendly staff

Customer review rating 4.5/5

Ram Solo - 06/11/2021 Confirmed reviews ALL

Good service for all and well located area

Dear RAMANATHAN R., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations

Mr.Ramesh

TripAdvisor rating 5.0/5

kumarpallath Business - 05/10/2021 TripAdvisor review

Locality good rooms are good service good overall the team in doha mercury hotel was excellent and good behaviour. Very soft spoken and friendly. Good service from the team for my four day stay. I feel like home

Dear Mr Ramesh Firstly we would like to thank you for the lovely review you shared following your recent visit to our Mercure hotel and are delighted to read that we were able to match your holiday expectations. Hope to see you again Sincerely Moses Guest Relations

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