Mercure Grand Hotel Doha City Centre 4 stars

Name: Mercure Grand Hotel Doha City Centre
Address: DOHA, QATAR
Telephone: (+974)44462222
Rating: 4.2

Customer review rating 4.2/5 1,610 reviews

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Mercure Grand Hotel Doha City Centre

Hotel for travellers looking for local and authentic experiences

The entire team at the Mercure Grand Hotel Doha welcomes you to the Musherib Quarter. Make the most of our location in the center of Doha to discover Souq Waqif, both Museums and the new Downtown. The hotel is a short walk away from main metro station.

Mr Sebastien VINCENT, Hotel Manager

On the Arabian Gulf, the Mercure Grand Hotel sits in the heart of the bustling business district of Doha next to Msheireb Metro Station, near Souq Waqif, the Arab marketplace and the Msheireb Downtown Doha. Our four meeting rooms for up to 200 people will meet your every business needs, while our restaurants and bars will take care of your appetite as you dine on international cuisine at La Brasserie, Italian cuisine at La Villa, and fine steaks at The Old Manor Steakhouse and Bar. Tours can be arranged.

With main hub station Msheireb, located next to the hotel, one can commute to all City Malls, Exhibition Centres within minutes. Step outside the contemporary Mercure Grand Hotel and a short walk will take you to the marvellous Souq Waqif. A stroll on the Corniche's promenade will lead you to many attractions including National Museum of Qatar, shaped as a desert rose, the Museum of Islamic Art, the Doha Port and the Fish Market. The airport is only 15 km away and takes about 20 min drive.

Hotel extras

Free WIFI
Private indoor car park
Outdoor swimming pool
Airport transfer on request and chargeable
Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 13h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking
- Public outdoor parking
- Bus/coach parking area (nearby)
- Valet parking
Accessibility for people with reduced mobility
- Reduced mobility rooms (Paying)
- Wheelchair access
- Reduced mobility facilities
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- French
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 6AM (Paying) Want to enjoy the comfort of our rooms earlier in the day? Book your early check-in online and you'll be able to access your room from 6AM and make the most of your stay.
- LATE CHECK-OUT UP TO 6PM (Paying) Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Boutiques/shopping
- Cash machine
- Currency exchange
- Gift shop/newspaper shop
Porter

Outdoor unheated pool
Fitness centre
Well-being
- Jacuzzi Paying
- Massage (nearby)
- Sauna
Golf course 18 holes (nearby)
Tennis
- Clay tennis court (nearby)
- Outdoor tennis court (nearby)
Beach and water sports
- Boat excursions Paying
- Jet skiing (nearby)
- Sailing facilities (nearby)
- Snorkelling/Scuba diving center (nearby)
Other sports activities
- Athletics stadium (nearby)
- Badminton (nearby)
- Basketball facilities (nearby)
- Billiards/Snooker (nearby)
- Bowling (nearby)
- Football (nearby)
- Horse riding (nearby)
- Jogging track (nearby)
- Squash court (nearby)
- Table tennis (nearby)
- Volley ball facilities (nearby)

Breakfast Paying
2 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

4 Meeting room(s)
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 13h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

2 Restaurants
2 Bars
Breakfast
- Buffet (Extra)
Room service
- Cold snacks
- Hot meals

4 Meeting rooms
Business Center
- Business center with support staff
- Business center is wheelchair accessible
- Self service business center

Wheelchair accessible hotel

Hotel informations
- 175 rooms
- 3 rooms for people with reduced mobility
- No family room
- No connecting room
- 155 non-smoking rooms
- 12 floors
Languages spoken at the hotel
- Arabic
- English
- French
Lounge
- waitinglounge
Laundry / Valet Services
- Pressing (Extra)
- Dry cleaning / Ironing
Wi-Fi
- High Speed WiFi
- WiFi in the communal areas
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Reduced mobility Facilities
Check In & Check-out facilities
- Express check-out
- Express check-in
Luggage storage
- Luggage storage
Porter
- Porter
Limousine
- Limousine
Desk equipment available
- Shoe shine machine
Iron
- Iron at reception
Safe deposit box at reception
- Safe deposit box at reception
Currency exchange
- Currency exchange

Shuttle
- DOH (Extra)
Underground
- On site
- 100 parking spaces
- Private
- Valet parking

POOL
- Outside
- On site
Gym & Sauna
- On site

Gift shop/newspaper shop

Hotel location

Mercure Grand Hotel Doha City Centre

Musherib Street
Musherib Downtown
PO BOX 7566
doha
qatar

Tel: +97444462222

Fax: (+974)44439186

Check-in from 13h00

Check out up to 12h00

Metro : Red / Gold / Gre Msheireb Station

By plane
HAMAD INTERNATIONAL AIRPORT At 15km / 9 miles

GPS :25.283333, 51.527778

Our accommodation(s)

Standard Room with 1 double bed

Accessible room

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: City View *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Standard Room with 2 single beds

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: City View *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with 1 double bed

Accessible room

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: City View *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with 2 single beds

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: City View *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Suite with 1 double bed

Max. number of persons: 3
Area: From 50 m² / 538 sq ft
Views: City View *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Our restaurants and bars

LA BRASSERIE

Type of cuisine: International

Our French Cafe style Restaurant has a wide choice of international buffet for Breakfast, Lunch and Dinner.

LA VILLA

Type of cuisine: Mediterranean

The restaurant with its unique homely atmosphere serves Mediterranean menu The restaurant is located on the top floor and offers a panoramic view of Doha city.

THE OLD MANOR

English style steakhouse & and bar serving pub style menu ,cocktails and drinks to complement our wide choice of grilled steaks..Located on the top floor offering breathtaking views of Doha city.

Monday 12:00 - 12:00
Tuesday 12:00 - 12:00
Wednesday 12:00 - 12:00
Thursday 12:00 - 12:00
Friday 12:00 - 12:00
Saturday 12:00 - 12:00
Sunday 12:00 - 12:00

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 195 m²
Maximum capacity: 180 people
Maximum banquet capacity: 150 people

Find out more

Very much datisfied.

Atul G. Couples - 22/09/2021 Confirmed reviews ALL

Very economical tarif. Very friendly staff. Very efficient and quick response. Very good breakfast with many options.

Dear ATUL G., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations

Good to stay

Kannan N. Business - 22/09/2021 Confirmed reviews ALL

I m more satisfying this hotel bkas I have been staying in almost eleven years. But I m not satisfied in complement coupons and going to use simply on 12th floor,they are giving just coco drinks only,not any sprit in it. And then no any special deduction for Accor platinum or Silver card holders. All good staffs and services.

Dear KANNAN N., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations

Good and comfortable stay

Krishna P. Families - 22/09/2021 Confirmed reviews ALL

Excellent service

Dear P. K., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations

Convenient location

Anonymous Solo - 21/09/2021 Confirmed reviews ALL

Hello, I had a single problem their and that was related to cooling in the room. It wasn’t cooling at all. And at night it went so bad that I felt suffocated. Then, I call at reception and an engineer came to fix it. But it’s a request that please keep all this check before you enter the guest in room. It could have so much different to people with any problem already. Thanks

Dear SIMRANJEET K., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MOSES GUEST RELATIONS

Not satisfied

Mohamed E. Solo - 19/09/2021 Confirmed reviews ALL

1- I have made a check-in online to save time, yet i had to stay more than two hours to get the key and i didnt get except after i spoke to them aggressively. 2- The check - in system seamed to be old system, printing too much paper and taking signatures. 3- staff at the reception are too slow, in everything even in typing. 4- I have asked for a smoking room and they said Ok we will prepare a smoking room, later i discoverd its non smoming, i asked why, he said no rooms availbele. At least they could have told me at the reception. 5- toilet needs maintenance 6- TV is very old 7- furniture is very old 8- corridor lights are very old 9- i expected better that this from a respective famous hotel like mercure. 10- I left the hotel same night, was not happy to stay.

Dear Mohamed E., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Moses Guest Relations

GOOD LOCATION ,Good packing of breakfast

Dharmendrakumar L. Business - 18/09/2021 Confirmed reviews ALL

GOOD

Dear DHARMENDRA K., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations

Overall a good stay

Uneeb U. Business - 17/09/2021 Confirmed reviews ALL

Large room, excellent staff

Dear UNEEB U., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations

Sampathkumar V. Couples - 17/09/2021 Confirmed reviews ALL

Feeling very happy that I was referred to this extremely customer friendly and professional hotel by my travel agent in Chennai, India. Food served to us was of high standard and room service was excellent. Staff and Manager were very courteous and helpful. I have referred your hotel to another friend who will talk to Mr Jayasurya for booking. Will visit again whenever I come to Doha.

Dear SAMPATH K., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations

Well located. Average hotel

E D. Business - 17/09/2021 Confirmed reviews ALL

It is very close to Msherib Metro. But Hotel is average one. Room service never pick up their calls

Dear ELANGO D., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Felixlin Moses Guest Relations

Not good response

Abdul M. Business - 11/09/2021 Confirmed reviews ALL

Food quality not expected level. Reception is not good. Room space is not sufficient..aToilet bath shower is not pressures and very slow watering.

Dear ABDUL M., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Moses Guest Relations

Reception and staff response

P.saminathan Business - 11/09/2021 Confirmed reviews ALL

The staff of kind service, good response

Dear SAMINATHAN P., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations

Room nice , clean

Elih M. Couples - 10/09/2021 Confirmed reviews ALL

the check-in process needs to be fixed and because guests wait a long time without a clear explanation

Dear Elih M., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Moses Guest Relations

Fine location

P K. S. P. Couples - 09/09/2021 Confirmed reviews ALL

Good stay, enjoyed

Dear KESAVA P., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations

Good location - but this is all.

LeandroSiqueira Friends getaway - 09/09/2021 TripAdvisor review

Good location, near the souq. But the building is pretty old, informations on reception are too confuse, the room is a nightmare (some of them smell really bed). Completely out of Mercure standard! Restoration is highly recommended - or close it!

Dear Mr Leandro Thank you for the feedback. I am sorry that your experience was not up to your expectations. My sincerest apologies. Soon the hotel will be renovated. The city is getting ready for the FA world cup 2021. Hope your future stay will be a pleasant one. Sincerely Moses Guest Relations

Well located

Jashim Solo - 07/09/2021 Confirmed reviews ALL

It was a good stay

Dear JASHIM J., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations Agent

Good staff.

Victor E. C. Solo - 06/09/2021 Confirmed reviews ALL

Improvements on gym is excellent. Thanks.

Dear VICTOR E., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations Agent

Good Stay

Niyas E. Solo - 03/09/2021 Confirmed reviews ALL

Excellent experience. Delicious food. Warm welcoming front line team. Especially Manager Jayasurya.

Dear NIYAS E., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Moses Guest Relations

Secure and comfortable

jayjingle1989 Business - 29/03/2021 TripAdvisor review

Due to pandemic, Mercure Grand Hotel Doha ensure that the safety of all guests are important and secure, the hotel follows all the protocol that is why you are comfortable to stay in this hotel. The staff are friendly and approachable and professional.

Dear Guest Thank you for your valuable comment. Highly appreciated. Hope to see you again for a pleasant stay. Sincerely Moses Guest Relations Agent

My second home away from home

Benjie888 Business - 21/11/2020 TripAdvisor review

Hotel is located in the main city center and very near to the main train station. Just one block away from the hotel and walking distance only. The rooms are not bad and the foods are great especially without this pandemic. All staffs are kind and approachable...

Dear Benjie We greatly appreciate the time you spent to share your experience at our Mercure Grand Hotel and we thank you for your kind recommendation to Tripadvisor’s readers . Sincerely MOSES Guest Relations Agent

Hotel Stay

sathish_0021 03/11/2020 TripAdvisor review

good hotel staff are nice good respond rooms small some small issue like shower wifi not good for calling signal week calling have to go of the room TV channels not much some times channels are stuck during in the day

Dear Sathish Thank you so much for taking the time to write your honest review in relation to your recent stay. We are glad to see that you are one of our regular guests and we thank you for your loyalty. The Wi-fi issue has been solved We hope to see you again soon Sincerely Moses Guest Relations

Our most recent 20 reviews

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