Mercure Grand Hotel Doha City Centre 4 stars

nothing much to say, I like the place and the room quite comfortable. many changes required for the rooms like the carpet, tv and channels, balcony need maintenance and a small table missing there. front office team are nice and friendly.

Hotel is worn out and ugently needs some refurbishment. Bathroom walls are filthy, curtains in room dusty and don’t work properly, balcony door very difficult to operate. Room very nice in size for 1 or 2 persons, amenities nice. Hotel staff this time was very welcoming and smiling and helpful. Didn’t try breakfast restaurant nor swimmingpool pool area this time. Hotel is extremely well located for the souq, MIA, Corniche and especially the metro. Will definitely come back!

Had to change rooms because of urine smell and some mold in bathroom. Balcony doors railing are so rigid to open. Carpet is old all over the hotel. Bed was comfortable and sheets were clean. Staff very courteous and helpful.

Very warm genuine welcome from staff, was above and beyond any expectations from this class of hotel. Rooms were old but still comfortable. Very good location, 3 minutes to metro with quick cheap ride to the airport. Also close to Souq Waqif and national museum.

Good Ratio vs money

Was not upgraded nor given any special privilege like in other Mercure Hotels in SE Asia.

Nice spacious room with a balcony. Hotel very close to the wonderful metro system. A pity that there was so much building work going on outside the hotel - will be much better when they get it finished. Also an easy walk to the Souq Waqif where there are many shops and nice restaurants.

I wouldlike to bring to the attention ot the General Manager Mr Sebastien Vincent the excellent welome and service my family and I got ffrom the staff - escpecially Moses atr reception. He was very polite, efficient and helpful and a creit to the hotel

We have stayed in The Mercure Grand several times now as we feel it is one of the best value hotels of its kind in Doha. The staff are extremely friendly and professional and go out of their way to help with anything at all. The room cleaning services are exceptionally good. The location is good being very close to the Souke and now much improved due to the new metro with a station less than 5 mins walk away allowing for and an easy trip to shopping malls and the airport. Would highly recommend.

I stayed for a month and I appreciated the Service the staff provided. Specially MR. MOSES, MR. KRISHNA MR. AJAY & MS. MARIA and also the 10th floor room boy I dont know his name from Sri Lanka... all gave me a great and comfortable stay... I only had 1 complaint and it is the WIFI , the wifi is so bad that there was a time my family couldn't reach me for a day and they called the hotel to check whether I am fine. I made many complaints brought it to the managers notice also but all in vain. Please if you need a feedback work on the issues which need immediate action.

It was so nice, the people that work in the reception answer all of our doubts. We were so pleased.

The staff is very friendly and helpful. Rooms were clean and food was tasty

As a loyal Accor customer I had booked the Mercure for my three night stay in Doha. To my disappointment the hotel was surrounded by extensive excavation and road diversions due to the expansion of the Metro Station nearby. AS a result there were long ques getting in or out of the hotel. On top of this there were power cuts planned for several hours due to the work being carried out. Although I had paid in advance for this booking I was not made aware of the state of affairs surrounding the hotel. On arrival therefore I requested the reception manager to kindly cancel my booking as I was not going to spend 3 days in this chaos. I was told I will need to write directly to Accor to request any refunds. Although I checked in the hotel, on arrival but I did move out on the same day within a couple of hours. I would therefore be very grateful if you could refund the charges for at least two night if not the whole trip. Thanking you Dr A A J. 59… Silver

Always Good because I am always staying in this hotel. Few months before there was huge construction was going on here, but now everything over and therefore no disturbance. Location of this hotel is very nice followed by all staffs are very friendly and helpful.

Hotel needs full refit staff we're great