Mercure Grand Hotel Doha City Centre 4 stars

Customer review rating 4.1/5 1,401 reviews

Mercure Grand Hotel Doha City Centre
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Hotel extras

  • Free WIFI

  • Private indoor car park

  • Outdoor swimming pool

  • Airport transfer on request and chargeable

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 13h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)
  • Tennis
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mercure Grand Hotel Doha City Centre

Musherib Street
Musherib Downtown
PO BOX 7566

doha
qatar

Tel: +97444462222

Fax: (+974)44439186

Contact email

Check-in from 13h00

Check out up to 12h00

  • Metro :  Red / Gold / Gre Msheireb Station

  • By plane

    HAMAD INTERNATIONAL AIRPORT At 15km / 9 miles

GPS :25.283333, 51.527778

Our accommodations

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 double bed

Accessible room
  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with 1 double bed

  • Max. number of persons: 3
  • Area: From 50 / 538 sq ft
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

LA VILLA

Type of cuisine: Italian

The restaurant with its unique homely atmosphere serves Silk Road menu. The restaurant is located on the top floor and offers a panoramic view of Doha city.

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA BRASSERIE

Type of cuisine: International

Our French Café style Restaurant has a wide choice of continental buffet for Breakfast, Lunch and Dinner.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE OLD MANOR

Non contractual photo

English style steakhouse bar serving a variety of cocktails and drinks to complement our wide choice of grilled steaks.Located on the top floor offering breathtaking views of Doha city.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 195

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Grand Hotel Doha City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,401 reviews

tripadvisor

TripAdvisor Rating 3.5/5

546 reviews

Dirty and dated hotel

Customer review rating 4.1/5

Sergey Solo - 17/03/2020 Confirmed reviews ALL

If you are looking dirty and dated hotel in Doha, it is one of the best options. As a Platinum member, I got an upgrade just to the next category room, where I found a damaged wardrobe, luggage rack, mirror in the bathroom, broken sink. On the floor, there were hairs, the faucets were dated. The entrance door, the door to the toilet, the air ventilation was covered with dust. When I asked to change the room, the staff offered the same room next to me, so it was senseless to move there. With a welcome drink voucher for a Platinum member, the hotel did not offer beer or wine. I could order a cocktail or mocktail. It is better to say, that the cocktail, which I ordered, was a mocktail. Probably they added a few drops of alcohol for the smell. As a platinum gift, I got a small box of local sweets, which were produced in last year May and expired in 1,5 months. The hotel was surrounded by a reconstruction area but in a few steps from the metro station. In general, I did not expect that such hotels existed in Doha. Great disappointment. Strongly do not recommend it.

Dear SERGEY B., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The hotel is currently on the process of renovation and all of the road constructions will be finished soon We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Grand Hotel Doha Management

lovely staff, well located

Customer review rating 4.1/5

Laura P. Business - 17/03/2020 Confirmed reviews ALL

We love staying at your hotel and we hope to continue coming back for many year with the MotoGP

Dear LAURA O., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Great Staff

Customer review rating 4.1/5

Michelle Solo - 14/03/2020 Confirmed reviews ALL

I had an issue with the taxi driver trying to rip me off. The Concierge helped me and told off the taxi driver, I was impressed with the way he handled it. The next day I told the different concierge I was worried taking a taxi to the airport, being ripped off and they managed to get me one at the same value as an uber. Also the restaurant staff member she was from the Philippines she was really polite and lovely to talk to.

Dear Michelle B., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Location, location, location.

Customer review rating 4.1/5

Jan Friends - 11/03/2020 Confirmed reviews ALL

The staff was excellent, the Metro to all 3 lines was a 2 minute walk from the front door of hotel. Also there is a mini-mart right next door.

Dear Janis M., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Grand Hotel Doha Management

Very Good Stay

Customer review rating 4.1/5

Vishal R. Business - 09/03/2020 Confirmed reviews ALL

All was good. Neet and clean with over all good and comfortable stay.

Dear Mr. Vishal R., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Grand Hotel Doha Management

I havee nho idea

Customer review rating 4.1/5

Rosemary L. Solo - 05/03/2020 Confirmed reviews ALL

As I was stuck in Iran I tried to cancel the booking 3 days prior but was advised that as I had paid in advance I could not cancel. This is an absolutely disgraceful policy and I will make sure that I will never book with you again and advise all people intending to book not to pay in advance.

Dear Rosemary L., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Grand Hotel Doha Management

A little dated, not what you expect from a Mercure

TripAdvisor rating 3.5/5

Frequentjaunts 05/03/2020 TripAdvisor review

As a Mercure property I expected it to be a bit more updated. Certainly a bit shabby around the edges but location was good, right next to main interchange metro and short walk from Souk Waqif area for dining. Breakfast offered a good spread which made up for the room. Was not overpriced but if you like things perfect and new try the Hyatt across the road.

Dear Guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Mercure Grand Hotel Doha is now on the process of deep renovation. We are hoping you'll give us the opportunity to serve you again in the near future. Sincerely, Arjay Nebrao Guest Relation Agent

Very Nice Stay

Customer review rating 4.1/5

Deepak N. Solo - 04/03/2020 Confirmed reviews ALL

This hotel is situated in the heart of the city where we can go any corner of the city within no time. All staffs are very good and friendly. Presently little construction is going on near to the hotel, but it will not disturb in the hotel. Remaining everything is fine.

Dear DEEPAK N., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Okay

Customer review rating 4.1/5

Saeed N. Business - 03/03/2020 Confirmed reviews ALL

Was good

Dear Saeed N., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Homely Stay

Customer review rating 4.1/5

Ayodhya S. Business - 02/03/2020 Confirmed reviews ALL

We had a business trip and a customer gathering was held in this hotel. Everything was arranged by the hotel staff to our satisfaction and the best about it was that the arrangements in terms of the event was completely handled by the Hotel which took a great work load off me!

Dear AYODHYA S., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…
Customer review rating 4.1/5

Anonymous Solo - 26/02/2020 Confirmed reviews ALL

Airport pick up too late

Dear Guest, Thank you for taking the time to share your feedback. My sincerest apologies for the delay transport. We will take care of your future transport. We hope to welcome you back to our hotel very soon! Sincerely, Moses Guest Relations Agent

Great Stay

Customer review rating 4.1/5

A Business - 24/02/2020 Confirmed reviews ALL

Stayed there for 3 nights on business, the location is very close to the main metro station, maybe 1 minute walk, hotel has good service for the paid amount and the staff are cheerful and very helpful.

Dear A. Abdelrahman, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Noisy, not real good attendance in the checkin. Perfect with breackfast staff.

Customer review rating 4.1/5

Josep B. C. Business - 21/02/2020 Confirmed reviews ALL

I was not happy to be not treatead as a silver Accord member because my csutomer booked from booking.com

Dear JOSEPH C., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Poor location and dirty

Customer review rating 4.1/5

Mario N. Business - 20/02/2020 Confirmed reviews ALL

Really sad about the location. not even accesible by car since vans were parked at the entrance. the hotel needs upgrade on maintenance. also balconies and pool really dirty. when I order room service they were more interested in the way I was paying than in the order it self so the order came wrong they brought the wrong food and even the desert had a piece of plastic bag on it......

Dear MARIO G., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Mercure Grand Hotel Doha H0…

It was my worst experience in Accor Hotels.

Customer review rating 4.1/5

M. C. Business - 17/02/2020 Confirmed reviews ALL

Weak Internet Connection - even though I informed reception, no action taken. I need internet for business however couldnt get well signal and this caused issues on my work. Ignorance from Hotel Staff - I asked waiter in the restaurant to charge the balance to my room. He said it has to be paid now. I insisted the amount to be charged to my room. He called the reception but nobody came and tried to speak to me. They just asked me to come down to reception. I am very surprised on this ignorance. I have been staying in Accor Hotels for so long. Not sure if I stay Doha Mercure again...

Dear ISMAIL M., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Nice location and amazing staff

Customer review rating 4.1/5

Liudmyla Families - 03/02/2020 Confirmed reviews ALL

We had great experience during stay at this hotel. Location is really good. Next to the hotel there is metro station and also it is possible to walk to the park and souq. Staff is very kind and helpful. They could provide an assistance even if we didn’t speak proper English. We enjoyed our stay so much!

Dear LIUDMYLA K., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

IJust really like mercure hotel

Customer review rating 4.1/5

Raymond C. F. Solo - 23/01/2020 Confirmed reviews ALL

hotel has good amenities, clean, crews are respectful, etc.

Dear RAYMOND F., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

well located

Customer review rating 4.1/5

Zied D. Solo - 23/01/2020 Confirmed reviews ALL

nothing much to say, I like the place and the room quite comfortable. many changes required for the rooms like the carpet, tv and channels, balcony need maintenance and a small table missing there. front office team are nice and friendly.

Dear ZEID D., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Well located

Customer review rating 4.1/5

Jh Solo - 22/01/2020 Confirmed reviews ALL

Hotel is worn out and ugently needs some refurbishment. Bathroom walls are filthy, curtains in room dusty and don’t work properly, balcony door very difficult to operate. Room very nice in size for 1 or 2 persons, amenities nice. Hotel staff this time was very welcoming and smiling and helpful. Didn’t try breakfast restaurant nor swimmingpool pool area this time. Hotel is extremely well located for the souq, MIA, Corniche and especially the metro. Will definitely come back!

Dear JAN P., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Soon the hotel will be fully renovated. As we are getting ready for the 2022 FIFA world cup Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Mercure Grand Hotel Doha H0…

Has potential but needs attention

Customer review rating 4.1/5

F. Solo - 20/01/2020 Confirmed reviews ALL

Had to change rooms because of urine smell and some mold in bathroom. Balcony doors railing are so rigid to open. Carpet is old all over the hotel. Bed was comfortable and sheets were clean. Staff very courteous and helpful.

Dear Azelarab F., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Mercure Grand Hotel Doha H0…
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