客户意见评级 (ALL 评级) 4.2/5 5,148 评论
酒店参加 Planet 21 计划，积极推动酒店业可持续发展。
从 办理登记入住手续 - 从 办理退房手续
酒店推出 4 类客房，舒适度各异：经典房、高级房、豪华房和套房。豪华房均采用禅式设计风格的装饰，配备一张特大床和沙发。“萨瓦内 (Savane)”套房面积为 75 平米（807 平方英尺），让您尽享豪华住宿体验。
来自 100% 认证入住过我们酒店客人的评论发现更多
Name brand of hotel better than the actual one
originaltartan Business - 09/03/2020 经 TripAdvisor 认证的评论
After spending a couple of nights at the Pullman in London (St Pancras) I was deeply disappointed by the Marseille version. A rather outdated, old hotel saved by the friendliness and courtesy of its staff. Fitness equipment was very old and in several instances non-operational or flat-out dangerous (treadmill was stalling)
Double billing at your restaurant
13Jesse 27/01/2020 经 TripAdvisor 认证的评论
I sent you a note mentioning that I have been billed some 58 Euros on my final invoice, where I paid in full our dinner at the restaurant counter. To this day I have not received a reply and refund from you, it has been almost a week to acknowledge cymessage
Room stank of cigarette smoke
sybrenvanderleij Family - 05/01/2020 经 TripAdvisor 认证的评论
The room was literaly caked in stale cigarette smoke. There was no ways the hotel staff could not have noticed this while preparing the room. The hotel acknowledged that the room stank, but prepared it for us anyways. It wasn't even as if the hotel was full, so it seems to be something that happens often enough for the hotel not to care.
My favourite place to stay before I fly out in the morning.
DukeofNewYork Business - 23/12/2019 经 TripAdvisor 认证的评论
I work all around the south of France. I always make sure to spend the last night here. It is a 4 minute free shuttle to the airport. The staff are A+, considerate and helpful. The turkey club sandwich is the best hotel meal available in a 50km radius. The rooms are just a bit tired and in need of modern amenities like USB jacks and extra outlets... but this is a small issue. Breakfast could be a little bit more “hearty” but the staff are fantastic.
Airporthotel with good service, but at degrading technical status
bernhardweigl2019 Business - 13/12/2019 经 TripAdvisor 认证的评论
I am regularly in this hotel. However I experience a degrading technical situation. Small issues in the rooms (taps etc.) or e.g. in the fitness center are not repaired for months. Seems there is a lack of budget (or attention). Not good.
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