ホテル Pullman Marseille Provence Aéroport 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 5,174 件のレビュー

ALLSAFE認証ホテル

Pullman Marseille Provence Airport
地図で見る
+ 19 サービス

ホテルのその他の情報

  • So close to the airport,so far from daily stress

  • Visit European Capital ofCulture, enjoy the sauna or swim

  • Airport shuttle 24/7. Free car park

  • In a peaceful wooded park

  • The ideal location to visit Provence

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル所在地

Pullman Marseille Provence Aéroport

Aéroport Marseille Provence
BP 50
13728 marignane
フランス

ファックス: (+33)4/42784270

チェックインは14h00からです

チェックアウトは12h00です

  • CARTREIZE - AIX GARE TGV:  40 AEROPORT MARSEILLE PROVENCE

  • CARTREIZE - MARIGNANE/MARTIGUES:  38 AEROPORT MARSEILLE PROVENCE

  • CARTREIZE - SALON DE PROVENCE:  17 AEROPORT MARSEILLE PROVENCE

  • CARTREIZE -MARSEILLE CENTRE GARE:  91 AEROPORT MARSEILLE PROVENCE

  • 飛行機で

    MARSEILLE PROVENCE 1km / 0.63 マイル - シャトルバス無料

  • 飛行機で

    NICE COTE D'AZUR 180km / 112.5 マイル

  • 船で

    PORT AUTONOME DE MARSEILLE 15km / 9.38 マイル

  • ヘリコプターで

    AEROPORT MARSEILLE PROVENCE 1km / 0.63 マイル

  • ヘリコプターで

    AIX LES MILLES 20km / 12.43 マイル

  • 車で

    AEROPORT MARSEILLE PROVENCE 2km / 1.25 マイル

  • 車で

    MARIGNANE 3km / 1.88 マイル

  • 車で

    VITROLLES 3km / 1.88 マイル

  • 電車で

    ARBOIS 8km / 4.97 マイル

  • 電車で

    GARE AIX TGV 11.5km / 7.15 マイル

  • 電車で

    MARSEILLE ST CHARLES 20km / 12.5 マイル

GPS:43.446098, 5.226517

ホテルサービス

チェックインはからです - チェックアウトはです

概要
  • プール
  • シャトル
  • レストラン
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室

D.Llis

The restaurant bar, D.LLIS has a lounge atmosphere and is ideally located in the heart of a leafy park. Its two terraces are perfect for totally unwinding. The restaurant serves high quality Mediterranean cuisine which can be tailored to your tastes.

当ホテルの客室

The hotel offers four levels of comfort: Classic, Superior, Deluxe and Suite. In the Deluxe Room, enjoy the zen-like decor with a king-size bed and sofa. The "Savane" Suite offers 807 sq. ft. (75 m²) for you to enjoy a luxury stay.

ミーティングとイベント

会議室

  • 会議室の数:15

  • 最大サイズ:430 m²

  • 最大ご利用人数:300 人

  • パーティの最大ご利用人数:230 人

詳細

お客さまの口コミ
Pullman Marseille Provence Aéroport

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.2/5

5,174 件のレビュー

トリップアドバイザーの評価 4.0/5

1,028 件のレビュー

Name brand of hotel better than the actual one

トリップアドバイザーの評価 3.0/5

originaltartan Business - 09/03/2020 トリップアドバイザー認証口コミ

After spending a couple of nights at the Pullman in London (St Pancras) I was deeply disappointed by the Marseille version. A rather outdated, old hotel saved by the friendliness and courtesy of its staff. Fitness equipment was very old and in several instances non-operational or flat-out dangerous (treadmill was stalling)

Double billing at your restaurant

トリップアドバイザーの評価 1.0/5

13Jesse 27/01/2020 トリップアドバイザー認証口コミ

I sent you a note mentioning that I have been billed some 58 Euros on my final invoice, where I paid in full our dinner at the restaurant counter. To this day I have not received a reply and refund from you, it has been almost a week to acknowledge cymessage

Room stank of cigarette smoke

トリップアドバイザーの評価 2.0/5

sybrenvanderleij Family - 05/01/2020 トリップアドバイザー認証口コミ

The room was literaly caked in stale cigarette smoke. There was no ways the hotel staff could not have noticed this while preparing the room. The hotel acknowledged that the room stank, but prepared it for us anyways. It wasn't even as if the hotel was full, so it seems to be something that happens often enough for the hotel not to care.

My favourite place to stay before I fly out in the morning.

トリップアドバイザーの評価 5.0/5

DukeofNewYork Business - 23/12/2019 トリップアドバイザー認証口コミ

I work all around the south of France. I always make sure to spend the last night here. It is a 4 minute free shuttle to the airport. The staff are A+, considerate and helpful. The turkey club sandwich is the best hotel meal available in a 50km radius. The rooms are just a bit tired and in need of modern amenities like USB jacks and extra outlets... but this is a small issue. Breakfast could be a little bit more “hearty” but the staff are fantastic.

最高のスタッフ!

お客さまの声 5.0/5

N. ビジネス - 13/12/2019 確認済みレビュー すべて

スタッフの対応がとてもよかったです。空港に到着とともに迎えに来てもらったのですが、運転してくださった方も「今日はいかがでしたか?」と声をかけていただき、ホテルのチェックインやそのほかのことも、とても気持ちよく対応してくださいました。フランスでこのような対応を受けるのは珍しいくらいです。さすがPULLMAN(4つ星)だなあと感心しました。

Airporthotel with good service, but at degrading technical status

トリップアドバイザーの評価 3.0/5

bernhardweigl2019 Business - 13/12/2019 トリップアドバイザー認証口コミ

I am regularly in this hotel. However I experience a degrading technical situation. Small issues in the rooms (taps etc.) or e.g. in the fitness center are not repaired for months. Seems there is a lack of budget (or attention). Not good.

First stop over

トリップアドバイザーの評価 4.0/5

596Kara_L Couples - 03/09/2019 トリップアドバイザー認証口コミ

Nice place to spend the night before a very early morning flight. The food is good and the room clean, attractive and comfortable. The hotel has a swimming pool, a tennis court and a nice park for jogging.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Marseille Provence Aéroport. We are so delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best regards,

The BEST Hospitality

トリップアドバイザーの評価 5.0/5

fsj2016 Solo travel - 01/08/2019 トリップアドバイザー認証口コミ

After arriving on a cold, somewhat inhospitable flight on Air Canada from the USA, my one-night stay at the Pullman Marseille was just delightful. It started with the quick pick-up by the hotel's bus service and the kind driver, Jacques, who was able to speak English when my French failed me. In just 24 hours, I was able to use this service three times (and also received advice from the drivers) to get me to downtown Marseille and back, to swim in the hotel pool, and to dine in the restaurant the next morning for breakfast. The breakfast buffet was of excellent quality and offered many choices - with fruit, cheese buffet, hot items, and bread and pastries. ALL of the staff were friendly and attentive in a kind way. I was able to thank the assistant and general manager for the exceptional service and they showed me the table in the reception with photos of the employees which permitted guests to leave personalized comments for them if they liked. This hotel's teamwork and "esprit" is exceptional. Bravo! JSJ

Dear Guest, We very much appreciate your comments regarding your stay among us, at the Pullman Marseille Provence Aéroport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We will share your feedback with our entire team, and especially with Jacques, because your satisfaction is ours too. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regards, Vincent Gaymard General Manager

Overpriced

トリップアドバイザーの評価 2.0/5

RebeccaC477 Solo travel - 11/06/2019 トリップアドバイザー認証口コミ

The bedroom was old and tired and smelled stale - dog? cat? cigarette? not sure but was awful. Service in the restaurant was no more than adequate and was overpriced - 15 euros for a small salad of tomato and mozzarella that was fridge cold with cheap tasteless mozzarella and tomatoes

Dear Client, Thank you for taking the time to tell us about your experience among us, at the Pullman Marseille Provence Airport. It is with great regret that we took note of your return and we offer our sincerest apologies for the inconvenience that tainted your stay, especially for your experience at the restaurant and the smell room. We will send your comment to the staff of the hotel in order to improve the service quality. Be assured that your dissatisfaction is ours too, that's why corrective measures will put in place because the satisfaction of our customers is our greatest reward. We offer again our sincerest apologies and we hope that you will give us the opportunity to better serve you in the near future. Vincent Gaymard General Manager

送迎付きで楽得

お客さまの声 4.5/5

Miyoko ファミリー - 15/05/2019 確認済みレビュー すべて

到着時間は前もって知らせていたのですが、飛行機での到着ではなく、電車、バスを乗り継いできた。シャトルバス乗り場のマップがあったので見ていた時ドライバーさんが声をかけてくれました。タクシーで行こうかなと思っていたので、すごく得した気分になりました。ホテルの部屋やレストラン、中庭も素敵でした。レストランのメニューもリーズナブルでおいしかった。朝のフライトが早かったのですが、チェックアウトする前からドライバーさんが待っていてくれて、とても助かりました。

Dear Mrs M., We very much appreciate your feedback regarding your stay among us, at the Pullman Marseille Provence. It is always a pleasure to receive positive feedback that we will share with our team, especially with Shuttle Service Team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Gaymard General Manager

Good hotel to stay near teh airport

トリップアドバイザーの評価 5.0/5

Safari14496957818 Business - 14/04/2019 トリップアドバイザー認証口コミ

Walking distance from the hotel. Good service. Good breakfast. Clean room and quiet. Walking distance from the terminal but you can call the shuttle for a pickup. Shuttle is available to return you to the terminal. Lots of parking spaces. Stayed there multiple times and I will return when needed.

Dear Client, Thank you for taking the time to tell us about your experience at the Pullman Marseille Provence Airport. The satisfaction of our guests being our greatest reward, that's why it is always a pleasure to receive positive feedback from our guests that we will share with our team. We are sure that your return will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services at Pullman Marseille Provence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Vincent Gaymard General Manager

また利用したいホテル

お客さまの声 4.0/5

Nobu ビジネス - 03/04/2019 確認済みレビュー すべて

空港への送迎サービス、朝食、バスタブ付きの部屋など総合的に快適に滞在出来ました。ありがとうございました。

Dear Mr H., Thank you for taking the time to tell us about your experience at the Pullman Marseille Provence Airport. It is always a pleasure to receive positive feedback that we will share with our team. However, we took note of your return and your several inconvenience that tainted your stay, to improve our quality of service and guest experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Gaymard General Manager

outstanding

トリップアドバイザーの評価 5.0/5

Sherpa49724129337 Business - 16/03/2019 トリップアドバイザー認証口コミ

For an airport hotel I was incredibly surprised at how professional and well run this property is. Great check-in, fantastic food, comfortable room, clean bathroom (surprisingly hard in today's world to achieve) and very friendly bi-lingual staff.

Dear Client, We very much appreciate your feedback experience regarding your stay at the Pullman Marseille Provence Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel, especially for the staff and cleanliness of bathroom. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to see you again soon for another magnifique journey with us. Best regards, Vincent GAYMARD General Manager

Refurbishment required

トリップアドバイザーの評価 3.0/5

taddunk74 Business - 03/03/2019 トリップアドバイザー認証口コミ

Nice location and hotel confortable but corridors, bedroom and bathroom need to refurbished, especailly the bathroom as most of the component are old or leacking. Personnal is obliging and always looking to provide support

Overnight before an early flight

トリップアドバイザーの評価 5.0/5

Robert W Business - 28/02/2019 トリップアドバイザー認証口コミ

I had an early morning flight and decided to check-in and stay the night before. The hotel iis in a park like setting and the main floor is stylish. I was very pleasantly surprised by the quality of the restaurant, which is well above my expectations for a hotel restaurant. The welcome by staff in the hotel was welcome, the room comfortable and well appointed, and the shuttle at 5:30 a.m.much appreciated!

建物は若干旧いものの、サービスは満足。

お客さまの声 4.0/5

ま. ビジネス - 24/02/2019 確認済みレビュー すべて

・特に朝食が大変充実している。 ・部屋はエアコンが作動しなかったが、それ以外は問題無し。

Terrible restaurant and service! Clean, spacious but overpriced rooms.

トリップアドバイザーの評価 2.0/5

ZBallee Family - 25/12/2018 トリップアドバイザー認証口コミ

Terrible food and restaurant service - rude server and frozen food. Rooms spacious and basically clean but in terrible need for renovations (stains on walls! Yuck!) totally overpriced due to airport location and we’ll never go back even if we have to stay at the airport we’ll go to Ibis!

You still have to sleep

トリップアドバイザーの評価 3.0/5

David P Business - 02/09/2018 トリップアドバイザー認証口コミ

The Pullman has a great atmosphere, a good bar and restaurant .... no negatives hereFrom the shuttle drivers to the wait staff in the restaurant all staff were pleasant and engagingThe room was clean, has a large TV and my favorite... good cold air conditioning.All of that is great but at some point you are going to want to sleep, i mean that's really why your there, right? The bed was horrible, first it was not made properly. there was a pad under the top sheet that was just kind of thrown on causing lots of folds, due to the thickness of the pad the folds were like laying on random pieces of rubber hose. I remade the made, no big deal my mom taught me to do it. I crawled into the bed ready for a good night sleep an the real flaw was revealed, the mattress had such a bad sag that even with a pillow under my bum.. I still was not flat. Managed a few hours of restless sleep and woke up with a very stiff back. Hopefully this is something they will correct as it is my only complaint.... it's just a big one

請求間違い

お客さまの声 2.0/5

匿名 一人 - 27/08/2018 確認済みレビュー すべて

ファストチェックアウトをして届いたインボイス内容が間違いだらけ。食べていない朝食の代金が含まれている。ポイント使用分の割引が反映されておらず、ポイントだけ引かれている。

Enjoyable & relaxing family stay

トリップアドバイザーの評価 5.0/5

Xtof31 Family - 21/08/2018 トリップアドバイザー認証口コミ

Despite our prior online check-in, the welcome process has been slightly long this time (probably due to the learning phase of the intern in charge :)). For lunch, we have experienced as well an extraordinary slow service (45' to get our first order!) owing to personel shortage and busy Friday. As we did not have any other commitment, that was not that an issue except for our impatient child... But the head of the service did apologize (which is not that frequent in France) and even propose to offer for free the child lunch (which even more rare in France!). Otherwise, we've been delighted by the hotel, the comfort, the facilities, the quality of the cocktail :)...

最新の20口コミ

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