Pullman Marseille Provence Airport Hotel 4 stars

Bad experience

I expect more..

We needed a hotel close to the Marseille-Provence Airport for an early flight. This met our needs.

Overall, I was satisfied with my stay. I appreciated the hotel letting me check in early because I had been on a plane for 14 hours. The location is conveniently located near the airport and the industrial sector of Marseille. The hotel's restaurant serves delicious meals both in the morning for breakfast and the evening for dinner. The espresso was spot on and I honestly miss that. The building was a little shabby. A good scrub and paint to the exterior could vastly improve it. You can tell the hotel has been there for some time because the room feels a bit outdated. The tv was nice but things like a lack of USB ports, the old thermostat, and the old covered desk chair in the corner suggests that they haven't updated the hotel in a while. Also, it is not a king bed if you push two twin mattresses together lol. The mattresses kept pushing apart forcing me to sleep on one side. I like to sleep like a spider so this was minorly inconvenient. Ultimately, I only care if the hotel is clean and has a good breakfast. The Pullman Marseille exceeded my expectation in this area. Also, I appreciated that some of the tv channels were in English :).

Room was spacious, water pressure was great, restaurant and bar has everything you need, staff was excellent, and the games were a hit as well. Thanks!

After spending a couple of nights at the Pullman in London (St Pancras) I was deeply disappointed by the Marseille version. A rather outdated, old hotel saved by the friendliness and courtesy of its staff. Fitness equipment was very old and in several instances non-operational or flat-out dangerous (treadmill was stalling)

Very friendly and helpfull nightshift staff

Bad smell Very old room, although great mattress The bin was full of trash AND there were Ants all over the bathroom and near it, I noticed this very late at night, around 12:30 AM, so I slept anyway I was exhausted. The next day I said so on the reception and showed some pictures, the answer was "sorry for the inconvenience". I don't think a 4 stars hotel would do that. Very disappointed.

Easy access for Airbus, friendly staff, comfortable bedroom.

Business

Brilliantly located right next to the airport, with free shuttle service that takes just five minutes. Staff were really friendly and helpful. The restaurant and bar areas are modern and quality of food and is really good, and reasonably priced. The rooms are very large and nicely appointed, but are very dated and in much need of a refurb, hence the score.

Like always very good - however rooms to be renovated. More and more the rooms look run-down! Especially the bath. Worst thing was that the towels were smelling really bad!

Hotel is very well located close to the airport. Rooms and facilities are quite old and not well cleaned, bathroom and gym were especially dirty. AC did not work properly, it was very hot in the room and I was unable to reduce the temparature.

I stayed just for one night, but the room was surprisingly spacious compared to other hotels in France (Paris or Toulouse area). Breakfast was excellent (big choice, very good quality). The room was heated too much for my taste (but the window helped). I enjoyed the stay.

Nice hotel, very well located, clean and the front desk service was quick.