Novotel Cairns Oasis Resort 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,055 reviews

Hotel extras

  • Cairns' only swim up pool bar

  • Relaxed contemporary dining at Moku

  • Free, high-speed WiFi throughout the hotel

  • 55" LCD TVs with Chromecast in all guest rooms

  • Modern conference and event spaces with natural light

ALLSAFE approved hotel

Our accommodation(s)

Offering bright, spacious accommodation, guest rooms at Novotel Cairns Oasis Resort offer guests a place to relax, unwind and recharge. Guests searching for Cairns hotels can find a range of accommodation options at this spectacular hotel, including suite s and guest rooms. Each option has its own private balcony or terrace, with views overlooking the lagoon pool, the hotel's tropical gardens or Cairns city. Rooms also feature air conditioning, a work desk, a safe, a minibar, and a TV with cable channels.

Hotel location

Novotel Cairns Oasis Resort

122 Lake Street

GPS:-16.918613, 145.772766

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,055 reviews

TripAdvisor Rating  4.5/5  345 reviews

Certificate of excellence 2022

Awesome place !

TripAdvisor rating 5.0/5

Jackie P TripAdvisor review

Every morning at breakfast we were met with Mel with her beautiful smile and Jolly personality. Helped us out with places to explore too. Mel is really amazing and is a real asset to the Novotel Oasis Cairns. Thanks Mel 😁 The people on the desk were also very friendly too. We will be back .

Good Value despite a few issues

TripAdvisor rating 3.0/5

Warren S Couples - TripAdvisor review

Booked the room via Expedia, 3 night stay. Room: clean, modern, spacious, comfortable. A few issues though: air cond marginally adequate, good thing it wasn't hot, ac fan wasn't blowing right. Advised front desk on checkout. Also, door on bathroom awkward design re entry and access to toilet. Bar fridge built into cabinet, no ventilation to let heat escape, so fridge didn't work well. Pluses: ease of parking with direct lift access to room. Location, easy walk to everything including dining precinct. Poolside bar, amazing with good variety and prices. Staff, professional and friendly. Would recommend and will stay there again.

Happy Guests

TripAdvisor rating 5.0/5

del w TripAdvisor review

Great location central to everything, good value for money , we used restaurant, room service, bars would rate 10/10 . Staff friendly in all areas but a special mention to Mel in the restaurant, incredible to see how she interacts with everyone, friendly, helpful . Room was well presented and clean , pool bar is great , your desk helpful although it was Mel from restaurant who helped us organise our days 👍 We had 6 rooms in total .

Mostly good

Customer review rating 3.5/5

Anita Couples - Confirmed reviews ALL

Fridge not working, was not resolved over 4 days. No replacement fridge or new room offered. Night service from bar and restaurant terrible Pool bar and reception staff good

Dear Anita, Thank you for taking the time to share your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Hiddink Assistant Manager H0…

Great overnight stay

Customer review rating 5.0/5

Warren S. Friends - Confirmed reviews ALL

An enjoyable stay with quality reception service.

Dear Warren , We very much appreciate your comments regarding your stay at the Novotel Cairns Oasis Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team, and especially with our superstar Maxii. Warren, if you have time it will mean a lot to the team and hotel if you share your comments on TripAdvisor as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Hiddink Assistant Manager H0…

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Other web-users rate our hotel

  • 892 reviews 9.6/10 Location
  • 1,547 reviews 7.1/10 Room
  • 1,893 reviews 8.7/10 Service
  • 10 reviews 8.1/10 WiFi
  • 956 reviews 8.9/10 Pool
  • 767 reviews 7.1/10 Food
  • 653 reviews 7.5/10 Cleanliness
  • 598 reviews 5.4/10 Comfort

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