Novotel Cairns Oasis Resort Hotel 4.5 stars

Our stay at Novotel was absolutely 10 out of 10! The staff were amazing, super friendly and helpful. The facilities were clean and tidy, breakfast was superb. Thanks for making our holiday so great !

Relaxing and enjoyable stay.

We stayed 11 nights at Cairn Novotel with my wife and 2 kids aged 13 & 9 its in such a great location close the everything within walking distance. Excellent pool area which my kids lived in. we had breakfast some mornings and had a couple of dinner meals and snacks also which were very good quality. My only Con for my stay was that the rooms were quite cramped and small with 4 suit cases in the room as we had a 2x double beds in our room and all stayed in 1 room, the shower was not great little pressure and having no sauna was disapointing . Other than that we had a great time.

We had a delightful 4 day stay at the Novotel resort Cairns this July. The check in was wonderful. The room on the 5th floor facing the pool excellent. The room cleadliness and service immaculate. The breakfast buffet was of a very high standard in terms of range and presentation and quality. We noticed that all the staff were highly trained, courteous and friendly. Happy hour at the seim up pool bar was very popular. Thankyou for our relaxing stay.

Great room service and friendly staff.

Great stay. comfy beds, great pool, lovely staff and excellent room servicing.

My family and I enjoyed out stay, and the stuff assisted in all our need to make us comfortable

We returned from Palm Cove and wanted extra nights in Beautiful Cairns, so we booked into the Novotel Oasis Cairns and found it accommodating, pleasant, close to restaurants and water, excellent and efficient staff and the property was just fabulous.

Stayed for 7 nights and had a comfortable stay. The location is perfect close to the city centre. Amenities were good although the pool was a little cold. Some minor issues in the room ( fridge wasn’t cold), door stop missing and curtains hanging off hooks however the fridge was fixed quickly. Staff were very friendly and the buffet breakfast was delicious. Overall a great stay.

Comfortable room, a little bit squishy getting to the toilet. Friendly staff across the board. We were disappointed that the onsite parking was a charge per day. On the day we vacated having settled up at the front desk we were then phoned and hour later by someone presumably from the front desk who we couldn't understand a word he was saying. It took a number of requests to repeat before we realised it was the hotel asking if we wanted to have the charges made to our credit card, which we had already organised. This is not good! 1) to have someone who cannot speak english properly 2) Asking the same questions re payment just after organizing it in person at the front desk

this hotel is very well situated and the staff were all amazing so helpful and friendly very welcoming breakfast is really good and dinner was good also loved the swim up bar bed was a bit to firm for me but rooms are lovely and clean to

Our initially allocated room was underwhelming but on letting the reception know they were able to accomodate us into the main building up recently renovated rooms which were far more cleaner, nicer, spacious and modern! Plenty of kids activities run everyday during holidays plus the lagoon pool with bar was great! Breakfast was great but options were limited by day 3. They can increase their range but again due to COVID they had a la carte which was good

The staff were so accommodating, friendly and helpful. The renovated rooms were functional and very comfortable. My only suggestion for improvement would be the service at the internal bar. We were asked to go outside to order.

Great place to stay. Easy access to Esplanade, and close to a huge array of great restaurants. Super comfy bed!!! Pool very relaxing at night - even had it all to myself. Friendly staff - who help are a stone's throw away to help.

I have stayed here last year and wanted togo back. This time I brought a work colleague who will be visiting Cairns several times this year. I am an accor member and was able to share my benefits with him. Very nice venue, meals , friendly staff and centrally located. Great spot.