Novotel Cairns Oasis Resort 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,046 reviews

Hotel extras

  • Cairns' only swim up pool bar

  • Relaxed contemporary dining at Moku

  • Free, high-speed WiFi throughout the hotel

  • 55" LCD TVs with Chromecast in all guest rooms

  • Modern conference and event spaces with natural light

ALLSAFE approved hotel

Our accommodation(s)

Offering bright, spacious accommodation, guest rooms at Novotel Cairns Oasis Resort offer guests a place to relax, unwind and recharge. Guests searching for Cairns hotels can find a range of accommodation options at this spectacular hotel, including suite s and guest rooms. Each option has its own private balcony or terrace, with views overlooking the lagoon pool, the hotel's tropical gardens or Cairns city. Rooms also feature air conditioning, a work desk, a safe, a minibar, and a TV with cable channels.

Hotel location

Novotel Cairns Oasis Resort

122 Lake Street
4870 CAIRNS
Australia

GPS:-16.918613, 145.772766

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MOKU BAR + GRILL

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

Take advantage of our Flight + Hotel offers

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,046 reviews

TripAdvisor Rating  4.5/5  345 reviews

Certificate of excellence 2022

Amazing stay

Customer review rating 5.0/5

Katie Couples - Confirmed reviews ALL

Amazing pool, bar and restaurant. The staff were very accommodating. Great location, within walking distance to the night markets and esplanade. Will definitely be back

Dear Katie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Hiddink Assistant Manager H0…

Great stay again

Customer review rating 4.5/5

Helen W. Families - Confirmed reviews ALL

I stay occasionally, and always enjoy my time at the resort. Friendly staff, lovely rooms & relaxing vibe.

Dear Helen, We very much appreciate your comments regarding your stay at the Novotel Cairns Oasis Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Hiddink Assistant Manager H0…

All perfect

Customer review rating 5.0/5

Claudia Solo - Confirmed reviews ALL

Everything was all right.

Dear Claudia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Hiddink Assistant Manager H0…

Ok

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Room ok. I went for the pool, had read it was great....It was murky with lots of debri (garden stuff etc) felt abit like your where swimming in everyone's wee from the pool bar. Went to pool bar and was so low staffed we where there with 30 minutes for happy hour and ended up not getting happy hour prices as it took so long to get served. Staff were great.

Dear Stacey, Thank you for taking the time to tell us about your experience at the Novotel Cairns Oasis Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Hiddink Assistant Manager H0…

Well located, amazing rooms and fantastic bar staff

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Awesome, receptionists we’re amazing

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Hiddink Assistant Manager H0…

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Other web-users rate our hotel

  • 892 reviews 9.6/10 Location
  • 1,542 reviews 7.1/10 Room
  • 1,892 reviews 8.7/10 Service
  • 11 reviews 8.6/10 WiFi
  • 952 reviews 8.9/10 Pool
  • 765 reviews 7.1/10 Food
  • 650 reviews 7.5/10 Cleanliness
  • 596 reviews 5.4/10 Comfort

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