Information message

Novotel Cairns Oasis Resort Hotel 4.5 stars

Customer review rating 4.2/5 9,905 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Novotel Cairns Oasis Resort
See on a map
+ 20 Services

Hotel extras

  • Cafe style order from the menu breakfast

  • Relaxed contemporary dining at Moku

  • Free, high-speed WiFi throughout the hotel

  • 55" LCD TVs in all guest rooms

  • 5 flexible spaces for events that work

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 5 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel Cairns Oasis Resort

122 Lake Street
4870 cairns
australia

Tel: +61740801888

Fax: (+61)7/40801847

Check-in from 14h00

Check out up to 11h00

  • LAKE STREET :  WEST BUS DEPOT

  • LAKE STREET. :  SOUTH NO. 3 BUS DEPOT

  • LAKE STREET :  CAPT COOK H'WAY FLORENCE ST

  • By plane

    CAIRNS At 6km / 3.75 miles

  • By train

    CAIRNS At 1km / 0.63 miles

GPS :-16.918613, 145.772766

Our accommodation(s)

Offering bright, spacious accommodation, guest rooms at Novotel Cairns Oasis Resort offer guests a place to relax, unwind and recharge. Guests searching for Cairns hotels can find a range of accommodation options at this spectacular hotel, including suite s and guest rooms. Each option has its own private balcony or terrace, with views overlooking the lagoon pool, the hotel's tropical gardens or Cairns city. Rooms also feature air conditioning, a work desk, a safe, a minibar, and a TV with cable channels.

Standard Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron(...)

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron(...)

Standard Room 1 King Bed Pool View

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: Pool side *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron(...)

Standard Room 2 Double Bed Pool View

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: Pool side *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron(...)

Deluxe Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron(...)

Deluxe Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • High speed internet
  • Business Desk
  • Bathroom products
  • Iron
  • Direct dial telephone

Deluxe Room 1 King Bed Pool View

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • High speed internet
  • Business Desk
  • Bathroom products
  • Iron
  • Direct dial telephone

Deluxe Room 2 Double Beds Pool View

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • High speed internet
  • Business Desk
  • Bathroom products
  • Iron
  • Direct dial telephone
Rooms

Our restaurants and bars

MOKU BAR + GRILL

Type of cuisine: Regional

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

Moku Beach Club

Non contractual photo

Moku Beach Club is the swim-up pool bar offering light snacks and cocktails and is open daily.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 167

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Cairns Oasis Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

9,905 reviews

tripadvisor

TripAdvisor Rating 4.5/5

131 reviews

Good location, great stay

Customer review rating 5.0/5

Fionacw Friends - 02/05/2021 Confirmed reviews ALL

Service at reception was great. Asked about a weekend paper and staff were so obliging and picked one up and found be at one of the tables so yer well done for that

Excellent stay

Customer review rating 4.5/5

Pete C. Business - 02/05/2021 Confirmed reviews ALL

Stayed for four nights - nothing was too hard and everything well presented

Good location but overpriced

Customer review rating 2.5/5

Anonymous Business - 02/05/2021 Confirmed reviews ALL

The room was adequate but I thought it was overpriced for the amenities it offered. I am a frequent business traveler to Cairns and was expecting something more spacious for the price.

Always a great stay!

Customer review rating 5.0/5

Tony K. Business - 30/04/2021 Confirmed reviews ALL

The team are always accommodating, friendly and go above and beyond to make my stay a good one. Particular mention to Scott and Deb. Thank you.

Customer review rating 3.5/5

Susan Families - 30/04/2021 Confirmed reviews ALL

Friendly staff, room ok but so over chilled. Corridors very cold and room was freezing cold when I first went into it. Had to turn off air conditioner and open sliding doors and took ages to warm up. The tiles on the bathroom floor were so cold it was unpleasant to walk on them.

Customer review rating 2.0/5

Geoff K. Couples - 30/04/2021 Confirmed reviews ALL

The staff were friendly and helpful, the rooms clean and functional, as is always the case with Novotel.Unfortunately the Moku restaurant was well below expectations. Both the variety and standard of the meals was well below par. The four meals we had on the Monday of our stay,( a public holiday, and raining, so we had little choice as to where to eat.)were drowned in salt and over cooked. You should not have to saw through a parma and calamari should not be chewy. once again the staff were excellent and were not at any way to blame, but this would be the first Accor motel I would not recommend to others. Yours respectfully Geoff K.

Tired and (unusually) Grumpy Staff

Customer review rating 2.0/5

Alan Business - 30/04/2021 Confirmed reviews ALL

I’ve been staying here for years but unfortunately this hotel is now tired, despite the renovated rooms - although that was only paint etc, the mattress was obviously not new. And with so much choice it’s time to change. And for the first time the staff didn’t seem to want to be there!

Welcoming, comfortable, well located, friendly staff and good food

Customer review rating 4.5/5

Anonymous Families - 30/04/2021 Confirmed reviews ALL

Welcoming, comfortable, well located, friendly staff and good food. The reason I keep coming back

Excellent weekend

Customer review rating 5.0/5

Denise Couples - 29/04/2021 Confirmed reviews ALL

Attended Savannah Pool Party and had an excellent weekend from checkin time until the time we left on Sunday.

Great Friendly hotel

Customer review rating 5.0/5

Colin B. Friends - 29/04/2021 Confirmed reviews ALL

Had a great stay the hotel everything you need is there and the staff are great love the pool area and service

Great stay

Customer review rating 4.5/5

Tracey M. Couples - 29/04/2021 Confirmed reviews ALL

Very friendly staff great service and excellent location.

Friendly Staff

Customer review rating 5.0/5

Rhys Friends - 28/04/2021 Confirmed reviews ALL

For me and my 3 mates, it was an agreed note that the staff were the most welcoming and friendliest of any others we'd previously experienced.

Great place and very central

Customer review rating 4.5/5

Tammi Business - 28/04/2021 Confirmed reviews ALL

I throughly enjoy my stay with the novotel, Great staff also

Great location

Customer review rating 4.0/5

Jeanine Families - 28/04/2021 Confirmed reviews ALL

We had a great experience whilst there was a few technical issues during the stay, the staff quickly rectified these and were both pleasant and professional throughout.

Lovely experience

Customer review rating 5.0/5

Anonymous Friends - 28/04/2021 Confirmed reviews ALL

Thoroughly enjoyed our stay at novotel Cairns. The staff where great, very helpful with our late checkin. Clean, comfortable and great location. Will definitely recommend novotel cairns.

highly recommend

TripAdvisor rating 5.0/5

Margaret W 14/04/2021 TripAdvisor review

this hotel is very well situated and the staff were all amazing so helpful and friendly very welcoming breakfast is really good and dinner was good also loved the swim up bar bed was a bit to firm for me but rooms are lovely and clean to

Margaret W, Thank you for highly recommending our hotel. Great to hear our team were amazing and breakfast tasty. We look forward to welcoming you back again. Regards, Scott Grant General Manager

Fabulous stay at a well located hotel with great amenities and superb pool

TripAdvisor rating 4.0/5

KavitaKashyap 12/04/2021 TripAdvisor review

Our initially allocated room was underwhelming but on letting the reception know they were able to accomodate us into the main building up recently renovated rooms which were far more cleaner, nicer, spacious and modern! Plenty of kids activities run everyday during holidays plus the lagoon pool with bar was great! Breakfast was great but options were limited by day 3. They can increase their range but again due to COVID they had a la carte which was good

Kavita, Thank you for choosing to stay with us at Novotel Cairns Oasis Resort. For that new room feel the Deluxe and Deluxe pool view rooms are the room type to book they are worth the upgrade fee. Sorry there was an issue with your initial room, I have addressed with our team to ensure this doesn't happen again. Our kids activities over the school holiday period has been a real hit and we are looking to extend over peak times, watch this space. We hope to welcome you back again. Regards, Scott Grant General Manager

Great staff committed to great customer service

TripAdvisor rating 5.0/5

Jennifer D 10/03/2021 TripAdvisor review

The staff were so accommodating, friendly and helpful. The renovated rooms were functional and very comfortable. My only suggestion for improvement would be the service at the internal bar. We were asked to go outside to order.

Jennifer, Thank you for taking the time to review our hotel. Great to hear you enjoyed your time with us and felt well looked after by our committed team. Appreciate your constructive comment on how we can improve. We look forward to welcoming you back again soon. Regards, Scott Grant General Manager

Relaxing and refreshing oasis out of the heat

TripAdvisor rating 5.0/5

H4963DPjanes Business - 21/02/2021 TripAdvisor review

Great place to stay. Easy access to Esplanade, and close to a huge array of great restaurants. Super comfy bed!!! Pool very relaxing at night - even had it all to myself. Friendly staff - who help are a stone's throw away to help.

Jane S, Thank you for taking the time to review our hotel. Great to hear you enjoyed our central location and super comfy bed. We look forward to welcoming you back again soon. Regards, Scott Grant General Manager

Work trip

TripAdvisor rating 5.0/5

Eagleye1963 Business - 18/02/2021 TripAdvisor review

I have stayed here last year and wanted togo back. This time I brought a work colleague who will be visiting Cairns several times this year. I am an accor member and was able to share my benefits with him. Very nice venue, meals , friendly staff and centrally located. Great spot.

Eagleye1963, Thank you for choosing to stay with us again, great to hear you bought along a colleague and both enjoyed your time with us. Thank you for being an Accor Loyalty Member and we hope to welcome you back again. Regards, Scott Grant General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in cairns