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Mercure Hotel Duesseldorf Airport 4 estrelas

Nota clientes Avis 4.1/5 63 comentários

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Quarto 1

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Como funciona?
+ 21 Serviços

Extras do hotel

  • 120 quartos modernos

  • WIFI gratuito em todo o hotel

  • Acesso fácil aos centros de exposições de Düsseldorf e de Essen

  • A52, A524 e A3 em direção a Colónia, Düsseldorf e Essen - a 0,5 km do hotel

  • Terraço soalheiro

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Mercure Hotel Duesseldorf Airport

Lintorfer Weg 75
40885 ratingen
alemanha

Tel: +4921021870

Fax: (+49)2102/18418

Check-in desde as 15h00

Check-out até às 12h00

  • DUSSELDORF HBF :  754 MOTOR HOTEL

  • RATINGEN BREITSCHEID :  SB55 MOTOR HOTEL

  • S6 :  S6 RATINGEN HOESEL

  • De avião

    DORTMUND A 65 km / 40,39 milhas

  • De avião

    DORTMUND WICKEDE A 45 km / 27,96 milhas

  • De avião

    DUESSELDORF A 12 km / 7,46 milhas - Transporte Pagante

  • De avião

    ESSEN MUELHEIM A 12 km / 7,46 milhas

  • De avião

    KOELN BONN A 60 km / 37,5 milhas

  • De comboio

    BAHNHOF AM FLUGHAFEN DÜSSELDORF A 15 km / 9,32 milhas

  • De comboio

    RATINGEN HOESEL A 8 km / 5 milhas

  • De comboio

    RATINGEN OST A 8 km / 4,97 milhas

GPS:51.353234, 6.855739

Serviços do hotel

QUECKE

O nosso restaurante contemporâneo Quecke serve especialidades internacionais. Venha apreciar a atmosfera acolhedora e relaxe no terraço solarengo. Aberto para almoço das 12:00 às 14:00 e para jantar das 18:00 às 22:30.

Serviços no hotel e nas proximidades

Check-in desde as - Check-out até às

Em resumo

  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Bem-estar
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Serviços de catering
  • Um Restaurante
  • Um Bar
  • Máquina de snacks e bebidas
    • Máquina de snacks e bebidas Custo adicional
  • Pequeno-almoço
    • Bufete Custo adicional
  • Serviço de quartos
    • Refeições ligeiras frias
    • Refeições quentes
Reuniões/Eventos
  • 7 Salas de reunião
  • Centro de negócios
    • Centro de negócios com acesso para cadeira de rodas
Equipamentos e serviços do hotel
  • Informações do hotel
    • 120 quartos
    • 2 quartos para pessoas com mobilidade reduzida
    • 33 quartos para famílias
    • 4 quartos contíguos
    • 120 quartos para não fumadores
    • 4 pisos
  • Idiomas falados no hotel
    • Português
    • Inglês
    • Russo
    • Alemão
  • Lavandaria/estacionamento assistido
    • Limpeza a seco/engomadoria
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI no hotel
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% não fumadores
  • Elevador para todos os pisos
  • Equipamento de secretária disponível
    • Máquina de engraxamento de sapatos
  • Ferro de passar
    • Ferro de engomar na receção
  • Câmbio de divisas
    • Câmbio de divisas
Acesso ao alojamento
  • Transporte de ligação Atualmente indisponivel
    • DUESSELDORF Custo adicional
    • DUS Custo adicional
  • Hotelparkplatz Custo adicional
    • No local
    • 167 lugares de estacionamento
    • Privado
    • Estacionamento aberto todos os dias, 24 h/dia
Bem-estar
  • INJOY Atualmente indisponivel
    • Próximo
Família
  • Serviços para crianças
    • Jogos de tabuleiro disponíveis

As nossas opções de alojamento

No Mercure Hotel Düsseldorf Airport de 4 estrelas pode escolher entre quartos Standard c/ cama Queen ou duas camas individuais e quartos Privilege c/ cama Queen. Recomendamos-lhe quartos familiares para pausas familiares. Dois quartos para hóspedes com mobilidade reduzida. Os 120 quartos têm WIFI grátis. Estadia gratuita para uma criança até aos 12 anos no quarto dos pais. Animal de estimação bem-vindo (taxa de 10 EUR/noite).

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 10

  • Tamanho máximo: 176

  • Capacidade máxima: 180 pessoas

  • Capacidade máxima para banquetes: 96 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Mercure Hotel Duesseldorf Airport

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.1/5

63 comentários

Classificação do TripAdvisor 3.5/5

800 comentários

Pouco confortável

Nota clientes Avis 2.5/5

Andre S. Negócios - 06/10/2020 Comentários confirmados de ALL

O quarto tem o conforto habitual mas as áreas comuns demonstram muito desgaste. Suspenderam o shuttle de/para o aeroporto obrigando a pagar 33€ a 38€ por viagem.

OK but AC really missing and difficulties to get to the City center.

Nota Tripadvisor 3.0/5

Freedom64924613616 Business - 30/06/2019 Avaliação com certificação TripAdvisor

We booked this hotel because prices were very high in the City center result of ani ongoing trade fair, but for that same reason, no taxi accepted to take us to the center. No AC by 35C, which was cruelly missing, and a voucher for 1 small bottle per day was quite poor a compensation.

Dear Freedom64924613616, thanks a lot for your time you spent in rating our services and your comments. We are terrible sorry regarding not properly working air conditioning this is not our standard. We have already checked and fixed our air conditioning also. Dear Freedom64924613616, we are very sorry for inconvenience. Thank you again for your time and open criticism. Best regards, Anna M. Assistant Manager

business trip to Dusseldorf

Nota Tripadvisor 4.0/5

philipingram Business - 10/03/2019 Avaliação com certificação TripAdvisor

Hotel is not at Dusseldorf airport, and taxi drivers need the full address, to find it in Ratingen, Murcure Hotel is a friendly, well run hotel, in slightly remote location, handy for the autobahns, rooms and food are good quality, English speaking friendly.

Dear philipingram, Thank you very much for your good review. We are delighted to read about your positive experience while staying in Mercure Hotel Düsseldorf Airport. We're so glad you loved our rooms, food and service. It is true that our hotel is 13km from the airport and conveniently situated for motorists because almost all key destinations of our region like fairgrounds (Essen and Duesseldorf) or cities (Dusseldorf, Essen, Duisburg) are quickly to access. The Dusseldorf International Airport is easily accessible by our hotel shuttle. Thank you again for your time! I’m looking forward to welcome you again soon. Anna M. Assistant Manager

Average hotel

Nota Tripadvisor 3.0/5

J861UOvincentg Business - 18/11/2018 Avaliação com certificação TripAdvisor

Location is convenient to go to Messe and airport if you have a car. The hotel is nice, room was clean and quite, breakfast was OK, the team was really nice. The only problem was the wifi: really poor, difficult to connect, super slow.

Dear Guest J861UOvincentg, Thank you for sharing your experience about your recent stay with us. We rely on guest feedback to determine the things we need to keep on doing and the areas we need to improve on. I'm sorry to hear that the WIFI didn't work properly. We will check this issue immediately. Best regards

relax

Nota Tripadvisor 5.0/5

jpahrenkiel Solo travel - 21/09/2018 Avaliação com certificação TripAdvisor

good service at desk, clean hotel lobby, quite and dark room for good sleeping, restaurant on site provides breakfast, lunch and dinner at moderate price with great service inside and outside. etc, etc

Dear jpahrenkiel, thank you for your fantastic rating! We are so glad to read, that we could convice you in all aspects. Not only with our service but also with our rooms, our restaurant, our prices and our cleanliness. We are looking forward to your next visit, till the next time! With kind regards Daniel L. Front Office

I love to stay at this hotel

Nota Tripadvisor 4.0/5

998j_rgw Business - 17/07/2018 Avaliação com certificação TripAdvisor

You feel very welcome, the people at the counter are always friendly,I like the food served at the bar and the nice breakfast buffet, Always ,excellent treated,parking place very good, centrally located to any Destination in Germany or to the Netherlands

Dear 998j_rgw, thank you very much for your wonderful rating and your kind words! We are very happy to hear that you feel comfortable in our hotel and appreciate our service. Words like yours are always a big motivation for us to work every day as hard as possible to enable a pleasant stay for all of our guests. Till the next time! With kind regards Daniel L. Front Office

Not amused at all

Nota Tripadvisor 2.0/5

Laurent J Business - 26/06/2018 Avaliação com certificação TripAdvisor

Old hotel. Unfriendly staff. Shuttle from and to the airport to be paid. Extreme long waiting time for the shuttle and no indication given on the reservation or website that and where you need to order the shuttle. The hotel is far away from the airport in the middle of nowhere and there is nothing around.

Dear Guest, Thank you very much for letting us know of what went wrong during your stay, so we get a chance to learn from it and make it better. I'm sorry to hear that you find our staff unfriendly. It would be very helpful to learn more detailed about it in order to find right person to address and to take appropriate measurements. I'm sorry, that you didn't know about how our shuttle service works. Next time if there are any questions or ambiguities please feel free to contact us for any information, we will be happy to assist. Since our shuttle is driving every 30 min, wait time can be up to 45 min, depends of where the shuttle was at that time. I’m sorry that you had to wait so long. Best regards Ludmila Z.

not bad

Nota Tripadvisor 3.0/5

Kenan B Family - 24/06/2018 Avaliação com certificação TripAdvisor

The parking cost expensive for this location we couldn't understand... .Also when we stayed there are a lot of hausefly in kitchen area...other than this staff realy smile face thank you for they support

Dear Kenan, Thank you very much for reviewing your stay at our hotel. We are happy to hear that our staff has given you a good support. This is correct, that our parking, which is monitored by video, costs € 6 per day. Due to the installed parking system, which is regularly maintained, it is possible for us to provide our guests with secure parking directly at the hotel. I can absolutely understand your point in terms of flies. Since our hotel is located in the country side of Ratingen, there are many horse farms in surrounding area. This is where all these flies coming from. We did already anything we can do to keep flies outside. We installed insect screen on windows, implemented UV light fly traps and much more. But no matter how many anti-fly weapons we use, we’ll never kill every last one. That's why we always keep the food covered. Best regards Ludmila Z.

Clean and relaxing countryside location

Nota Tripadvisor 4.0/5

phillipjp2018 Business - 10/05/2018 Avaliação com certificação TripAdvisor

Very nice friendly staff. Good food, and pristine room. All in all, a very nice and convenient place to stay if you have an early flight out of late flight in to Düsseldorf airport. Not so easy to find from the Main Street if traveling by car.

Dear Phillip, Thank you for sharing with us! We're delighted to hear that you had a great stay with us at Mercure Hotel Düsseldorf Airport. Best regards Ludmila Z

Would stay there again if the hotel shuttle service runs

Nota Tripadvisor 4.0/5

Y5438SVsandrad Business - 21/01/2018 Avaliação com certificação TripAdvisor

Stayed there for one night during a layover flight. Further away from the airport as anticipated (15 mins by car) and as the shuttle does not operate past 23.00 had to take a taxi which was 40€ one way. The shuttle service in the morning was only 12€. Staff very friendly, professional and made me feel welcome. Room clean, bed comfy. Price very good. Corridors and lift could do with a make-over, look a little neglected. But would stay there again, if my flight times were within the shuttle running time.

Dear Guest Y5438SVsandrad, thank you so much for your positive feedback. I'm glad you liked your stay and I also want to thank you for your feedback about our friendly and professional staff. I already passed on your feedback to our entire team. We were happy to have you staying with us! Do not hesitate to contact us next time you are in the area and we will be thrilled to welcome you again! We are sending our best regards! Ludmila Z. General Manager

Dusseldorf: a very good surprise

Nota Tripadvisor 4.0/5

Jairo S Couples - 16/12/2017 Avaliação com certificação TripAdvisor

More than the stop to go back home. Dusseldorf is an amazing city, with lots of places for visiting and enjoying. The hotel is only a little bit far from fhe city. It is not so closed to the airport either: 14 km.

Dear Guest Jairo S, Thank you for taking the time to review your visit to Mercure Hotel Düsseldorf Airport. We are so delighted that you enjoyed your time in Dusseldorf. It is true that our hotel is 13km from the airport and conveniently situated for motorists because almost all key destinations of our region like fairgrounds (Essen and Duesseldorf) or cities (Dusseldorf, Essen, Duisburg) are quickly to reach. The Dusseldorf International Airport is easily to reach by our hotel shuttle. We wish you a wonderful Xmas time! Best regards Ludmila Z General Manager

Good inexpensive option

Nota Tripadvisor 4.0/5

marting667 Friends getaway - 07/10/2017 Avaliação com certificação TripAdvisor

Very good for the price..only if you have a car. Good validación for Money. Good restaurant. Location difficult to get there in between Many highways. Nice rooms. Nothing nearby, only other hotels and industries.

Dear Martin, Many thanks for posting a review of your recent stay with us. I’m delighted that you were happy with most aspects like our restaurant, rooms and value for money. Best regards, Ludmila Z. General Manger

I love it

Nota Tripadvisor 4.0/5

998j_rgw Business - 23/09/2017 Avaliação com certificação TripAdvisor

It is not my first time to be at this nice Hotel from MERCURE. Always a very pleasant welcome ,served at a highest professional level of duty during my stay.I think it will be not my last stay at MERCURE Hotel Düsseldorf Airpot

Dear Guest 998j-rgw, Thank you very much for this amazing headline! We very much love it! :-) I am delighted to read that you have had a very pleasant stay. We looking forward to welcome you back again. Best regards Anna M. Assistant Manager

Good for one night

Nota Tripadvisor 3.0/5

OlgaSmi Couples - 06/03/2017 Avaliação com certificação TripAdvisor

Good hotel for the break and rest beetween two flights. Hotel is located not far from the Dusseldorf airport and Dusseldorf-city. A lot of hotel's parking places, not bad lobby bar in hotel with a several sorts of local beer. You can also make a cup of tea or coffee in the room.

Dear Olga, Thank you for your positive feedback. I'm glad you liked your stay. It’s also good to know that you obviously enjoyed your time in our cozy bar. We’re looking forward to welcome you again. Best regards Anna M. Assistant Manager

Mercure Dusseldorf Airport

Nota Tripadvisor 5.0/5

paulmE9500NN Business - 19/12/2016 Avaliação com certificação TripAdvisor

There are 2 Mercure's in Ratingen. This is the one in Lintdorfer Weg. Have been staying in this one over 50 times in the last few years. The hotel has been through serious restyling over the last few years (new bathrooms, new beds, hotel has been repainted, ...) Very good price quality balance (except when there are exhibitions in the Dusseldorf area room price is very high). The is a previous Novotel building which means that all room has a intermediate space between corridor and room which give an improved sound insulation. If you ask for a room on the parking site you can easily sleep with an open window. Good breakfast offer at acceptable pricing.

Dear Paul, Thank you very much for this amazing review! We are so happy to get such a detailed feedback from one of our regular guests. You’re right, after or last restyling we made in recent years and refurbishment of bathrooms in current year we improved seriously our product indeed. So your comments about this fact show us that we are on a good track. We will be looking forward to welcome you back soon. Best regards, Anna M. Assistant Manager

outside the city but close to the airport

Nota Tripadvisor 4.0/5

998j_rgw Business - 26/07/2016 Avaliação com certificação TripAdvisor

facility and rooms are not anymore the latest greatest, but the atmosphere and the service of the stuff is excellent.swimming pool was out of order, not usable during hot summer days, air condition for rooms should be improved

Dear guest 998j_rgw, Thank you so much for your very positive feedback. I'm glad you enjoyed your stay . It is nice to hear, that we could convinced you of our product. Regarding your comment about airconditon, we are happy to announce that the problems are taken care of to ensure future guest satisfaction. Furthermore we are about to install additional air-condition devises in all our Privilege Rooms. We’re looking forward to welcome you again. Best regards Anna M. Assistant Manager

Very nice Hotel

Nota Tripadvisor 5.0/5

torsten8162 Business - 19/06/2016 Avaliação com certificação TripAdvisor

good location. very good food and drinks. the room was nice and big with an evenly nice bathroom . Enjoyed the breakfast buffet as well as the people in the whole hotel. Receptionist, barmen, serveants... whoever... perfect.

Dear Torsten, thank you so much for your very positive feedback. I'm glad you liked your stay and I also want to thank you for your feedback about our staff. I already passed on your feedback to all my colleagues. Thank you again! Best regards, Anna M. Assistant Manager

Dusseldorf Weekend

Nota Tripadvisor 4.0/5

michaeldE8619NG Couples - 26/05/2016 Avaliação com certificação TripAdvisor

We often stay at the Mecure Hotel at Kelsterbach Frankfurt Airport before our flights, and sometimes over a weekend to discover the area. Staying at the Dusseldorf Mercure gave us the opportunity to compare them both. The hotel was undergoing building maintenance at the time,however this was managed correctly and did not interfere with our stay. The receptionist was very efficient and she gave us some good recommendations around the area. Being English, we do like a cup of Tea in the mornings, and missed the room facilities like Kelsterbach.

Dear Michael, thank you for evaluating your stay at the Mercure Hotel Düsseldorf Airport. It is great to hear that you felt welcome and could experience a professional and efficient service. I'm very glad, that our building maintenece didn't interfere with your stay. After the renovation all our rooms will be equipped with tee & coffee maker facilities so will be able to enjoy a cup of Tea in the morning. The Mercure Hotel Düsseldorf Airport Team hopes to welcome you again sometime at our hotel. Best regards Anna M. Assistant Manager

Couldn’t sleep, a group of students kept us awake

Nota Tripadvisor 2.0/5

Kristof H Family - 30/03/2016 Avaliação com certificação TripAdvisor

Recently I joined the Accor Group Partner program a I thought that the hotels have the same standards. We booked this hotel and everything looked fine, only till 3 am in the morning a group of students were having a party in there room. I had to call te reception, but finally we didn’t slept after en 3 hours ride. I was really disappointed that the hotel allows this. We asked a quite room but we received a room in the middle of the hall between a group of students.

Dear Kr1st0f84, Thank you very much for reviewing your stay at our hotel. We are happy to hear that you found our hotel nice. Unfortunately, part of your stay did not live up to your satisfaction as your sleep has been interrupted by noise coming from another room. First of all, we would very much like to apologize for this inconvenience. Please be assured, that we certainly do not allow parties in our rooms especially in the middle of night. We will do everything to avoid this happening again in the future. We hope we will be welcoming you again soon. Yours sincerely Anna M.

very nice stay

Nota Tripadvisor 5.0/5

Salvador D Friends getaway - 30/03/2016 Avaliação com certificação TripAdvisor

everything was as expected, thanks for good service and value, this is my second time at this hotel in the area of Cologne and and both were excellent. Once with family and other with friends, i fully recommend to stay

Dear Salvadords99, Thank you so much for your very positive feedback. I'm glad you enjoyed your stay again. It is nice to hear, that we could convinced you of our product and you visit us second time. We’re looking forward to welcome you again. Best regards, Anna M.

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