Mercure Hotel Duesseldorf Airport 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.0/5 305 beoordelingen

Mercure Hotel Duesseldorf Airport - Image 1
Mercure Hotel Duesseldorf Airport - Image 2
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Hotel locatie

Mercure Hotel Duesseldorf Airport

Lintorfer Weg 75
40885 RATINGEN
Duitsland

Gps:51.353234, 6.855739

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Fitnessruimte
  • Wifi
  • Ontbijt
  • Bar
  • 100% niet-roken accommodatie
  • Roomservice

QUECKE

In ons moderne restaurant Quecke worden internationale specialiteiten geserveerd. Geniet van de gezellige sfeer en ontspan op het zonnige terras. Het restaurant is van 12.00 tot 14.00 geopend voor lunch en van 18.00 tot 22.30 uur voor het diner.

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Meer informatie

ALL beoordeling  4.0/5  305 beoordelingen

TripAdvisor score  3.5/5  820 beoordelingen

Heel rustige plek

Avis-klantbeoordeling 4.5/5

Kourosh G. Stellen - ALL bevestigde berichten

ik wil graag Mevr. Neumeier erg bedanken voor het goede service .👍🏼👍🏼👍🏼👍🏼

Dear Kourosh G., Many thanks for having taken the time to review your stay. It is nice to hear that you appreciate the quiet environment of our hotel and that the service of Mrs. Neumeier met your expectations. We take your feedback on the cleaning to heart and will discuss it internally to improve our services. We will also pay attention to the speed of the internet connection, as we strive to provide an optimal experience for all our guests. We are pleased with your satisfaction with the ALL Accor Live Limitless Loyalty Programme and the welcome drink and we hope that you will choose our hotel again in the future. We hope to welcome you back. Best wishes, Your Team from Mercure Hotel Düsseldorf Airport

Fijn verblijf

Avis-klantbeoordeling 2.0/5

Kourosh G. Stellen - ALL bevestigde berichten

Vieze vloerbedekking. Grote vlek van koffie op de vloerbedekking.

Dear Kourosh G., Thank you for taking the time to share your feedback. We are happy to hear that you were satisfied with our friendly staff and the prompt service they provided. However, we are sorry to hear about the coffee stain on the carpeting in your room. We take the cleanliness of our rooms very seriously and will discuss this issue with our cleaning team to ensure it does not happen again in the future. We appreciate your feedback as an ALL Silver member and are glad you enjoyed your welcome drink. Your satisfaction with the ALL Accor Live Limitless Loyalty program is important to us and we hope that you will have many positive experiences with us in the future. We hope you will come and stay with us again. Best wishes, Your Team from Mercure Hotel Düsseldorf Airport

Prima voor een nacht

Avis-klantbeoordeling 2.5/5

Ralf Stellen - ALL bevestigde berichten

Het hotel oogt oud, de tapijten zijn echt aan vervanging nodig voor een frisse look. De dekens kraken erg. 9 euro voor parkeren is duur als bij ibis budget om de hoek het gratis is.

Dear Ralf, Thank you for sharing your experience with us. We are very sorry that your expectations were not met. We always welcome feedback from our guests and your comments have been noted and will be taken into consideration for future improvements. It would be a pleasure to welcome you again. Best wishes, Your Team from Mercure Hotel Düsseldorf Airport

Avis-klantbeoordeling 2.0/5

Anoniem Zaken - ALL bevestigde berichten

Kom vaak in dit hotel voor zakelijke overnachtingen. Helaas is er geen airco aanwezig op de kamers waardoor deze steeds ERG WARM zijn. Dat slaapt niet comfortabel. Een tweede punt wat tijdens mijn laatste bezoek echt negatief was, is het ontbijt. Er was lekkage via plafond waardoor koffie/thee/sap verplaatst waren. De helft van de machines deden het niet waardoor er geen sap beschikbaar was. Het oogde allemaal wat rommelig op deze manier. Tot slot is er steeds gedoe over parkeren. Wij boeken al jaren de privilage kamer waar parkeren altijd bij inbegrepen is. Steeds probeert men bij de balie te laten betalen voor de parkeerplaats die ook nog eens ouder begint te worden en bij slecht weer deels onder water blijft staan met diepe plassen.

Dear Peter, Thank you for taking the time to share your feedback. We are pleased to hear that you often choose our hotel for your business stays. However, we understand your concerns about the heat in the rooms. Unfortunately, we do not have an air conditioning in the rooms, but we will certainly consider your comments for future improvements. We regret to hear that your last visit to breakfast did not meet your expectations due to the leakage and the movement of the coffee/tea/juice. We assure you that this was an exceptional situation and we will do our best to avoid such problems in the future. As for parking, we are very sorry but the fee herefore is not including in our privilege room. We have double checked this to make sure no wrong information will be shown to our guests. But there isn't any information of free parking. Therefore we request always parking fee of € 9,00 per day. We hope you will consider staying with us again in the future. Best regards, Your Team from Mercure Hotel Düsseldorf Airport

Vriendelijke mensen, goed geslapen, lekker gegeten.

Avis-klantbeoordeling 5.0/5

Anoniem Stellen - ALL bevestigde berichten

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Dear Jolanda, Thank you for sharing your opinion after your recent stay. We are happy to hear that you enjoyed the friendly service of our staff and the delicious food in our restaurant. We appreciate your feedback on internet speed and will consider it to improve our services. We apologize for any inconvenience this may have caused. We look forward to welcoming you back in the future. Kind regards, Your Team from Mercure Hotel Düsseldorf Airport

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 177 beoordelingen 6.9/10 Locatie
  • 320 beoordelingen 5.8/10 Kamer
  • 241 beoordelingen 8.6/10 Service
  • 22 beoordelingen 4.5/10 Wifi
  • 167 beoordelingen 6.2/10 Comfort
  • 140 beoordelingen 5.2/10 Netheid
  • 99 beoordelingen 7.9/10 Ontbijt
  • 68 beoordelingen 4.6/10 Sfeer

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