Mercure Hotel Aachen Europaplatz 4 stars

Customer review rating (ALL Rating) 4.5/5 1,154 reviews

Best price
guarantee
Mercure Hotel Aachen Europaplatz - Image 1
Mercure Hotel Aachen Europaplatz - Image 2
Mercure Hotel Aachen Europaplatz - Image 3
Mercure Hotel Aachen Europaplatz - Image 4
Joseph-von-Goerres-Strasse 21, 52068 AACHEN, Germany

Description

Hotel extras

  • An outdoor swimming pool and garden invites you to relax.

  • Enjoy a nice evening in our modern hotel bar and restaurant

  • 170 parking spaces available

  • Conference and event facilities for up to 350 guests

  • A terrace and outdoor pool invite you to relax

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Hotel Aachen Europaplatz

Joseph-von-Goerres-Strasse 21
52068 AACHEN
Germany

GPS:50.781249, 6.107808

Telephone
Fax +49 241 1687444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Breakfast

Our extensive buffet breakfast with its numerous delicious regional offerings awaits you from 6.00 am - which you may also enjoy out on the sun terrace in nice weather. We will also serve breakfast in your room on request at no extra charge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,154 reviews

TripAdvisor Rating  4.0/5  656 reviews

Really small room

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

The room was very small and it was the dirtiest pool i ve ever seen.

Above Expactation

TripAdvisor rating 5.0/5

Yelda Ü Families - TripAdvisor review

We booked the hotel due to the proximity to the RWTH university. but the room size, cleaning, bed, linens, and the pillows were extremely good . The cleaning of the shower was amasing our stay was very pleasand hotel exceed the expectation . Also reception team were always helpfull and kind thank you all. Will come again.

Dear Yelda Ü, We are thrilled to hear that your stay with us exceeded your expectations and that you enjoyed our room size, cleanliness, bedding, and service from our reception team. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back to Mercure Hotel Aachen Europaplatz in the future. Warm regards, Mercure Hotel Aachen Europaplatz

Nice hotel

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

I had a wonderful stay at this hotel! The room was nice and clean, providing a comfortable and relaxing environment. The staff were incredibly friendly and always willing to assist with a smile. The breakfast was fantastic, with a great variety of delicious options to start the day right. I’m already looking forward to my next stay here. Highly recommended!

Dear Mr. D., we are thrilled to hear about your wonderful stay at our hotel! We are delighted that you found our rooms clean and comfortable, and our staff friendly and helpful. It's fantastic to know that you enjoyed our delicious breakfast options. We can't wait to welcome you back for your next stay. Thank you for recommending us! Warm regards, Mercure Hotel Aachen Europaplatz

Excellent service

Customer review rating 4.5/5

Peter Couples - Confirmed reviews ALL

The hotel is an excellent base to explore the city of Aachen. The location and facilities such as parking but also the outdoor pool and the restaurant more than met our expectations. The service of the staff was by far the highest .

Dear Peter, we are delighted to hear that you enjoyed our excellent service and facilities during your stay at Mercure Hotel Aachen Europaplatz. We are glad that our location, parking, outdoor pool, and restaurant met your expectations. Your kind words about our staff are truly appreciated. We hope to see you soon again! Best regards, Mercure Hotel Aachen Europaplatz

Nice one in Aachen for a stop over

TripAdvisor rating 4.0/5

Orkun T TripAdvisor review

Arrival Experience: All-Accor Gold membership is well-recognized, with a warm welcome and a complimentary welcome drink. Free parking is available, though we experienced a brief wait as the reception was unattended for a short while. Rooms: We stayed in connecting family rooms with a king and twin setup. The rooms were spacious, recently renovated, clean, and comfortable. Location: Though unfamiliar with Aachen, the area feels safe and pleasant, with easy access to car rental companies. The hotel is well-connected to the highway and conveniently close to the Netherlands. Despite being near a main road, there was no road noise. Breakfast: The breakfast offered is average, with limited German specialties (no Obazda, no Brezel, no berries, no live cooking, or omelettes). Bread and sausage varieties were also limited. However, outdoor seating by the pool is available, and the overall breakfast experience is still above average for a 4-star hotel. Executive Lounge: There is no executive lounge available. Problems: No issues at all during our stay. Departure: Billing was accurate and handled quickly. Kid Activities: There is no kids club or nearby public park for children. Other Amenities: The hotel features an open-air swimming pool. Summary: We use this hotel as a stopover when driving to Amsterdam from southern Germany. For the price of around 100 EUR per room per night, it offers excellent value. The staff is very kind and engaged, though it does seem like the property is understaffed.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 470 reviews 8.3/10 Location
  • 799 reviews 7.5/10 Room
  • 702 reviews 8.9/10 Service
  • 10 reviews 7.4/10 WiFi
  • 550 reviews 8.8/10 Breakfast
  • 431 reviews 6.2/10 Comfort
  • 346 reviews 8.3/10 Cleanliness
  • 333 reviews 5.7/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Aachen

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.