ibis Amiens Centre Cathédrale Hotel 3 stars

2 night stay, great location, spacious rooms and helpful staff, one criticism was that the choices at breakfast was very limited.

The hotel is very minimal which is not a problem, however i was quite surprised by the poorness of the breakfast. I used to come to this hotel before covid and it was actually a good quality/price solution. Now as almost all hotels they took the pandemic as good excuse to reduce the service and quality.

The location was good (as expected). The room was fresh, clean and new. The breakfast room was well lit, open and generally very nice. The service, for breakfast, was very friendly, very helpful and added to the enjoyment. The "welcome" was very basic - "here is you room key." We had pre-registered but did not receive the promised SMS with the code for parking - indeed, parking was at a charge (which was OK but it would have been nice to know.) And it was difficult to enter the parking and the help phone did not work. However, apart from minor admin problems - satisfactory - as expected. :-)

I've stayed in many Ibis's before, mostly in the UK and always been happy with the value and service they offer. This one was disappointing. I checked in online and my credit card was pre authorised for 130 euros. I'd fully prepaid earlier. When the pre auth was refunded to my card, I'd lost out on the currency exchange. Not by a lot so I didn't make a fuss but I cant see why I should be penalised. The online check was supposed to enable me to just walk in and pick up a key - this didn't happen. Additionally I'm a member of the Accor loyalty programme and should have been offered a free drink that also didn't happen. The room itself was very small and a bit run down. The hotel carpark is under the building three floors down but with no lift and no internal access. Staff were pleasant enough but I won't be going back to this hotel.

Pre authorised checkin did not work and I lost cash on the pre auth check in due to currency fluctuation. I was not offered a drink as a silver accor member and the room was tiny and stuffy. Car park was inaccessible from inside the hotel.

Helpfull Staff Good at English

kind staff

We just stay3d overnight, thus the small sized room was ok. Staff was friendly. Lots of parking possi ilies around and close tobthe center

Location of the hotel is good. However, the welcome was poor, rooms were a bit old and A/C didn’t really work. The hotel participates in the membership program but didn’t offer the welcome drink for gold membership.

staff is nice and helpful

Staff is friendly and helpful. Hotel facilities are standard so I knew what I was getting to, nothing faulty, everything working in order. Very conveniently located for a stop by driving trip. If I need to stop over again, would definitely choose here. Perhaps next time should make time to visit the city as apparently is really nice too!

After a long drive, a feeling of unwellness was soothed and relieved by an optimal customer service provided by staff members ... a walk to the cathedral! Feeling the drizzle, a good couple of pillows, the duvet, the quality of the mattress and the fresh and crispy clean sheets made a difference! I woke up next day with a sense of well-being and ready to continue my journey!

On one of the hottest days of the year the air-conditioning was faulty! Also we had another guest coming into our room in the middle of the night due to the receptionist's mistake checking them in! Unsatisfactory.

To call this Hotel "Centre Cathedrale" is a little ambitious given that the cathedral is about 15 minutes walk away but it's still located in the downtown are, close to shops and restaurants which are no doubt cheaper and certainly more practical than those in the tourist areas per se. The hotel has the feel of a good, traditional French hotel but with very attentive staff. Secure cycle storage is available in their conference rooms

Friendly, welcoming staff. Room was basic, but very clean and comfortable. Bar and restaurant on site. Breakfast tasty and plentiful. Negative - this hotel has a safe underground car park, but no lift - had to park 3 storeys down and then take our luggage to Reception via 3 flights of stairs; pedestrian exit to outside and walk round building to Reception.