ibis Amiens Centre Cathédrale Hotel 3 stars

On one of the hottest days of the year the air-conditioning was faulty! Also we had another guest coming into our room in the middle of the night due to the receptionist's mistake checking them in! Unsatisfactory.

To call this Hotel "Centre Cathedrale" is a little ambitious given that the cathedral is about 15 minutes walk away but it's still located in the downtown are, close to shops and restaurants which are no doubt cheaper and certainly more practical than those in the tourist areas per se. The hotel has the feel of a good, traditional French hotel but with very attentive staff. Secure cycle storage is available in their conference rooms

Not bad at all under the circumstances, the understandable reduction in breakfast choices should be met with a similar reduction in price.

I called to specifically reserve a room with a bathtub for my father’s arthritis, checking several times that it was indeed a room with a bathtub, and she repeatedly answered “yes, with a bathroom.” “And a bathtub...” “yes, yes”. Upon arrival, it turned out there were no rooms with bathtub. Also, my card got charged 3 times for a one night stay. “Reservation costs you will get back” I was told when I called again, but I would have liked to be informed of these before simply deducting them. Poor communication. Poor experience.

Very convenient and the hotel was clean and tidy

Nul

Friendly and very helpful reception lady. Lots of local knowledge. Comfortable bed, good breakfast. We used the bar in the evening for a drink - good service. The only thing was room to room noise - I think we had a particularly noisy man next door.

I booked this hotel because it advertised parking but when I arrived was told that none was available as there were only 20 spaces for 94 rooms. I managed to get a space for the second night so didn’t have to leave the car 700 metres away. Other than that the stay was satisfactory

Really excellent stay for a group of friends

Check in and out was easy and handled very well. rooms comfortable,staff friendly

Comfortable, appreciated having our dog with us. Good location

We found the hotel very easily and also the car park. It would have been good if the notice telling us to book into reception first before trying to enter the car park was more clearly displayed. We found a place easily and climbing the stairs up to the hotel was not difficult. Breakfast was good though a cooked option would have been nice. Beds very comfortable and reception staff charming. It was a very easy walk into town too. All in all a very pleasant stay. Thank you.

Have stayed at here many times, twice a year,. You advertise parking, and have never had a problem before. We have now had it explained to us that you now rent out your parking spaces to city workers, therefore having only a few spaces for hotel guests. 4 spaces for however many rooms is unacceptable. Especially as you advertise parking. This needs to be amended on your website ASAP.

EXCELLENT AS ALWAYS , FRONT DESK SO HELPFUL AND OBLIGING, BREAKFAST GOOD QUALITY AND VALUE.

Breakfast was far better than back in April when food was not replenished. This time the food was a lot fresher and there was more of it. The room was clean and comfortable. Staff were friendly and helpful. The major problem is accessing the car park. There is nowhere to park in front of the hotel before obtaining a parking pass. This time we were informed that the hotel only has 3 guest parking spaces with the rest of the hotel parking spaces being given over to local businesses. The main reason we have been using this hotel for many years is because we know there is safe parking for guests of the hotel. Now parking is a first come first served issue for your hotel guests we would have to think twice before staying with you again. We suggest that your hotel booking information needs to be updated to acknowledge your limited parking spaces now available for guests.