Novotel Manaus 4 stars

Customer review rating (ALL Rating) 4.3/5 1,758 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Hotel in Manaus with swimming pools for adults and children

  • On Saturdays, Novotel serves feijoada with live music and several dishes

  • Great location in the heart of the industrial district

  • Easy access to the city's main tourist attractions

  • Comfort and design for corporate events

Our accommodation(s)

Hotel location

Novotel Manaus

Avenida Mandii 4, Distrito Industrial, MANAUS - AM
69075140 MANAUS
Brazil

GPS:-3.12925, -59.98365

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

365

Restaurant 365 has been totally renovated and offers a buffet breakfast and lunch and a la carte dinner. On Saturdays it hosts the traditional and most famous Feijoada in the city, with live music and a full buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,758 reviews

TripAdvisor Rating  4.5/5  636 reviews

Certificate of excellence 2023

Excellent customer service and nice venue to relax in.

Customer review rating 5.0/5

Don Friends - Confirmed reviews ALL

Nice hotel with restaurant, bar & pool area. Lovely grounds and secluded spaces. Rooms were adequate. The customer service was very good. Very attentive and lots of happy faces. At times, a very busy place with large groups coming in and out and very quiet otherwise. Our stay was 4 nights in late January, very warm and humid!

Saiba que suas respostas são essenciais para o sucesso deste hotel e para o aprimoramento de nossos serviços. Cada perspectiva compartilhada contribui significativamente para a nossa análise e tomada de decisões. Agradecemos novamente por seu feedback. Se houver mais alguma coisa que gostaria de acrescentar ou qualquer outra forma pela qual possamos melhorar, não hesite em nos contatar.

too far from the city center, the room is so so

Customer review rating 1.0/5

Nenry Couples - Confirmed reviews ALL

too far from the city center, difficult to get anywhere. The room is very smelly, and difficult to use the toilet. no free water at all.

Gostaríamos de expressar nossas sinceras desculpas pelo inconveniente que você enfrentou recentemente. Lamentamos profundamente qualquer frustração. Estamos empenhados em resolver a questão de maneira eficaz e asseguramos que estamos tomando as medidas necessárias para evitar que isso ocorra no futuro

Clean and comfortable

Customer review rating 4.0/5

Efnaka Couples - Confirmed reviews ALL

Clean spaces, reception staff was polite and respectful. Breakfast could be better.

bad a/c and tv no working in room 439

Customer review rating 2.0/5

Cecilia L. Solo - Confirmed reviews ALL

I stayed a week in room 439. air conditioning was working very poorly. Even though it was on turbo cooling mode, the room was hot. shower and wi fi were great. tv was not working and breakfast was okay.

Dear guest, We appreciate your recent stay in our hotel and taking the time to share your experience. We're delighted to hear that you enjoyed the great shower and Wi-Fi during your week-long stay. However, we sincerely apologize for any inconvenience caused by the air conditioning in room 439 and the issue with the TV. Your feedback is valuable to us, and we will address these concerns to ensure a more comfortable experience for our future guests. We hope to welcome you back for an improved stay in the future. Warm regards, Christian Costa Gerente Geral all.accor.com

Customer review rating 3.0/5

Patrizia Business - Confirmed reviews ALL

cleanliness of the room, including sheets and towels. when I entered the room it seemed that there had been no time to clean up after the last guest. There was a coffee maker in the room but no water, and the coffee courtesy was ineffective.

Prezada Patrizia Agradecemos pelo seu feedback em relação à limpeza dos nossos quartos, incluindo lençóis e toalhas. Pedimos desculpas sinceramente se pareceu que o quarto não foi limpo prontamente após o hóspede anterior. Vamos abordar esse problema com nossa equipe de limpeza para garantir uma rotatividade mais eficiente. Obrigado por chamar nossa atenção para a questão. Em relação à cafeteira, pedimos desculpas por qualquer inconveniente causado pela falta de água e pela cortesia ineficaz. Vamos garantir melhorias nesse aspecto do nosso serviço para aprimorar a experiência geral do hóspede. Valorizamos sua contribuição e esperamos ter a oportunidade de recebê-lo novamente para uma estadia mais agradável. Cordialmente, Christian Costa Gerente Geral all.accor.com

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Other web-users rate our hotel

  • 127 reviews 5.8/10 Location
  • 563 reviews 5.9/10 Room
  • 657 reviews 8.1/10 Service
  • 58 reviews 4.5/10 WiFi
  • 312 reviews 8.4/10 Breakfast
  • 261 reviews 5.4/10 Cleanliness
  • 151 reviews 7.7/10 Vibe

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