Novotel Valence Sud Hotel 4 stars

Customer review rating 4.3/5 7,010 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Valence Sud
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+ 25 Services
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Room 1

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Children's age

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Hotel extras

  • Brunch every Saturday and Sunday from noon to 2:30 p.m.

  • 2,960 sq. ft. (275 m²) of modular rooms

  • Outdoor swimming pool and indoor play area for children

  • Fitness room and sauna area reserved for guests

  • Covered terrace at the river's edge

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Boutiques/shoppingPaying
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • FITNESS AREA WITH SAUNA
  • Sauna
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Valence Sud

217 Avenue de Provence
26000
valence
france

Tel: +33475820909

Fax: (+33)4/75435629

Check-in from 14h00

Check out up to 12h00

  • By plane

    LYON SAINT-EXUPERY At 123km / 76.43 miles

  • By car

    VALENCE SUD At 2km / 1.25 miles

  • By train

    GARE TGV At 10km / 9.32 miles

GPS :44.918417, 4.877552

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Family Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

N' Room twin room, 2 single beds, modern equipment and design, max. 2 pers.

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior N' Room with queen-size bed, modern and designer equipment

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
Rooms

Our restaurants and bars

N'CAFE

Type of cuisine: International

Enjoy healthy, balanced cuisine and wine from Rhone Valley on the riverside terrace or veranda. Stylish, verdant setting. Best book for evenings. All-you-can-eat brunch, 12pm to 2:30pm every weekend.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

N BAR

Non contractual photo

Relax and enjoy a drink and a bite to eat. Our bar is ideal for family or business trips with its lobby areas and green terrace,

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 100

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel Valence Sud

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,010 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,158 reviews

Excellent customer service

Customer review rating 4.3/5

Sarah Families - 29/07/2020 Confirmed reviews ALL

Having stayed at this hotel for many years on our way to the South of France, we knew that the accommodation would be good. However, I managed to muddle the booking, meaning that they had prepared a room for 3 rather than the 4 that we were. As they had no other similar rooms available, they upgraded us to a suite free of charge. We had a lovely stay and it was a real treat. Thank you for being so understanding!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Well located quality hotel

Customer review rating 4.3/5

V. Families - 18/07/2020 Confirmed reviews ALL

Good stay, great & nice room. Service in bar outside disappointing though (not friendly and not helpful).

Have stayed there many times before

Customer review rating 4.3/5

Dr. J. B. &. M. M. B. Couples - 11/07/2020 Confirmed reviews ALL

Unfortunately this time we found the hotel terribly overcrowded. Hardly possible to get away from people. Had to avoid restaurant and bar all together.

Dear sir, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Clean, smart, helpful staff

Customer review rating 4.3/5

Lorna J. Solo - 10/07/2020 Confirmed reviews ALL

The welcome was warm, the room very clean and well laid out. The staff were professional and the choice of food was very good - I took the room service.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Good Stay

Customer review rating 4.3/5

Ekp Business - 07/07/2020 Confirmed reviews ALL

Excellent Dinner

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Excellent stay

Customer review rating 4.3/5

Roger G. Families - 03/07/2020 Confirmed reviews ALL

Hotel is newly redecorated, staff is very friendly and helpful, food is excellent!

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

A good location on our return journey

Customer review rating 4.3/5

M J. Couples - 23/03/2020 Confirmed reviews ALL

A good evening and meal . Breakfast not so good due to problems re coronavirus.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Perfect location for short stay

Customer review rating 4.3/5

Peter H. Solo - 10/03/2020 Confirmed reviews ALL

I like the newly redecorated rooms

Very comfortable, great service

Customer review rating 4.3/5

Ronan Business - 26/02/2020 Confirmed reviews ALL

Staff was very welcoming, room very comfortable and diner excellent.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Overnight stay

Customer review rating 4.3/5

Lynne W. Couples - 31/01/2020 Confirmed reviews ALL

This is usually our go to Hotel when we are traveling to the south of France. We have noticed that over the last couple of years the breakfast has declined slightly, but the lovely thing about breakfast is that you can sit out on the decking by the stream. On this visit we thought that things were starting to look a little bit tired, but we did hear some building work going on, so we are hoping that they will refurbish it all before our next visit. The staff are always helpful and friendly. Good safe carpark. Very clean. Well located from the A7. This time we ate in the restaurant and the food was very good.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Comfortable and welcoming hotel

Customer review rating 4.3/5

John L. Couples - 12/01/2020 Confirmed reviews ALL

A very warm welcome from Adoub (spelling?) on the front desk started a very good stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Dusty, and lack of freshness with good bed though

Customer review rating 4.3/5

Pierre Families - 29/12/2019 Confirmed reviews ALL

we've arrived in the hotel after a 9h car journey with two kids (1yo and 5yo). The cot asked 2 weeks in advance wasn't in the room, so we had to find a way to get something for our last son. Room service was quick for the full restaurant, but the food we got was lacking some cook, and most of it was cold. We've managed to get the kids to have fun on the room while waiting for a solution for the cot and the diner, but we had to change all their clothes since they've collected a lot of dust from behind the bed, under the desk and the sink. Compared to other Novotel we've stayed in, this was the least enjoyable experience we've had yet within Accor. (Novotel Limonest, Novotel Paris Défense or Novotel Nuremberg to compare with)

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Happy new year. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

So far we have always been pleased to arrive here

TripAdvisor rating 4.0/5

Retired_traveller333 Couples - 16/12/2019 TripAdvisor review

For us this is a good stop over hotel on our way to and from Spain. Comfortable rooms and pleasant staff and the hotel has sufficient private parking. In peak season the bar and restaurant facilities could probably be busy, but for our stays out of season there is space to enjoy a meal in the evening after a long day of driving. We have stayed several times with our small dog and have always been glad to reach this destination.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0455@accor.com

Rooms and service nice, but restaurant too expensive for what they offer. I think theEs only can charge this prices, because people don’t want to go into the town after traveling or working all day.

Customer review rating 4.3/5

Christa A. R. M. Couples - 26/11/2019 Confirmed reviews ALL

See my comments on top.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Service good - room not the best

Customer review rating 4.3/5

To Business - 04/11/2019 Confirmed reviews ALL

room itself and amenities seem old and used up, not the cleanest either. Aircon didn't really work - room was stuffy and too hot. Couldn't open the window as the noise level from the motorway was just too much to have a good night sleep. Staff and food was good, though.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

"Tired" looking Hotel

TripAdvisor rating 4.0/5

to979 Business - 04/11/2019 TripAdvisor review

Hotel itself looks quite tired with the carpets bathroom etc not in the best shape they could be. Also, zircon didn't really work so it was quite hot and stuffy in the room. Couldn't open the window as the noise from the motorway was just too much. Cant fault the staff or the food though,

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0455@accor.com

Excellent Stop Over

Customer review rating 4.3/5

Willie Couples - 16/10/2019 Confirmed reviews ALL

Modern hotel - comfortable room - excellent welcome - fabulous breakfast

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

A nice hotel

Customer review rating 4.3/5

A H. Couples - 14/10/2019 Confirmed reviews ALL

A nice hotel If would be helpful if the menu could also be in English

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…

Perfect

TripAdvisor rating 4.0/5

kathleenperrin Couples - 11/10/2019 TripAdvisor review

Absolutely perfect. Friendly polite competent personnel. Welcoming , clean, great food. A very good choice for the menu.The parking lot is well lit. Refurbishing is underway and the workers are nice, polite.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0455@accor.com

SUPER

Customer review rating 4.3/5

Maggie Couples - 08/10/2019 Confirmed reviews ALL

Lovely spacious room, great food and attentive service.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivier MASTORAKIS Directeur Novotel Valence sud tél : 04 75 82 09 09 mail : h0…
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