Hotel Novotel Genève Aéroport France 4 estrelas

We were impressed with how hospitable the staff were at this property, especially since the shuttle bus from the airport took us to this hotel (thinking it was the hotel we had booked). The staff at this property bought this to our attention when they could not locate our booking and managed to sort it out for us and were very accommodating despite the mix up and error on our part.

This hotel is located just a short ride from the airport. They provide a shuttle bus to take patrons to and from the airport, which was very convenient. Good service and reception. Our room looked out on the pool area, but we unfortunately didn't have time to try it out. It did look very pleasant. The hotel could do with a bit of updating in the rooms but overall a pleasant stay.

Arogant and rude manager, only one man at the reception was nice. Very Small restaurant, Only one member of Staff during breakfast. Result: lack of food, drinks and dishes. Parking space full of cars, more than inhabitants of the hotel. Probably some people leave their cars for the period they fly away from the airport. Never again.

we loved the room the wifi the sower and the beds. staff was great and did far more than expected location is super close to geneva airport and around the hotel are great restaurants. the cab that was ordered by the concierge was on time and our overall experience was very good.

The hotel was fine. Nothing extraordinary, but it suited our needs. Clean, few minutes drive from the airport car rental. The checkout was at 5am - there was someone waiting for us and all the process took a minute.

Old motel, not really close to Geneva Airport. This property need an overhaul. Everything is old. The bathroom, toilet, bed are all very old. Understaffed at the front desk, long wait and slow check in process.

We stayed here before our flight home to Canada and found it to be close to the Geneva airport and a lot cheaper than staying on the Swiss side. The food was good staff service excellent and the room typical of all Novotels we have stayed in clean, comfortable well appointed. Had a good meal in the restaurant overlooking the pool and a free shuttle to the airport the next day. Highly recommend it if you are passing in and out of Geneva airport. Just as an aside if you drive 25 minutes north west of the hotel , you will pass over a fabulous "Col" on the Jura Mountains with a fantastic view of the Alps and Lac Leman.

I booked this hotel as it was advertised ad "Novotel Geneva Airport" and because it operated an Airport Shuttle. My flight was at 07;00 but the shuttle started running at 06:30 so I had to use a taxi instead. Geneva Airport is in Switzerland, however, Novotel Geneva Airport is located in France. When I was informed there was no shuttle runing at my departure time I asked for a Taxi to be organised and what the cost would be, I was told 40 Euro becuase they need to cross the border into Switzerland. Had it been made clear at the time of booking that the shuttle ran only between certain times I would have looked for an alternative.

Waited for shuttle 45 min that never came, took taxi to hotel where 23 ppl were informed they have no room!!!! We broke our heads to find a roof to sleep under and you send a review???? Why was no one informed that you had accommodations issues??? You have all our details!!?? Why didn’t we have someone to talk too?? We are 5 days later and still no appology and explanation!!?? Is this the service from a 4 star Novotel chain??? Shame on you!!

Was looking for a quick place to spend the night, prior to an early morning flight. Ended up waiting for the shuttle van for an hour.... other hotels came by and picked up guests 3 or 4 times in the same time span. This is not a good hotel to stay in, if you are looking for convenient pickup from the airport. To be fair, hotel was fine otherwise, but this was an important criteria for me, and unfortunately, this was a big fail. Will not choose them again.

A good hotel to use on the French side of Geneva airport. Usual good standard of Novotel room, with tea/coffee making facility. Staff friendly and helpful. Restaurant menu rather limited, but bar menu appears more extensive, although not tried on this occasion. Plenty of car parking space, but the hotel has its own airport shuttlebus service.

Decent hotel, though the breakfast was not worth it at all.... The hotel is a 2 story building with no lift ....The staff at the reception was good and service was to good standards ..Very good pickup and drop service to the airport

I have stayed in Novotels before and most of them are city centre based. This one although away from the city has its own charm. The staff were friendly and particularly the shuttle service to the airport was excellent. I would recommend this hotel to others who would like to stay at a quieter location but still enjoy all the attractions of Geneva city.

Very convenient location to GVA airport. Shuttle a welcome service also. Staff friendly and professional.The room was clean and the bed comfortable - good and restful.Breakfast provided a big choice of good and fresh food.

Very nice hotel with good size air conditioned rooms. Convenient location close to the airport with regular, free shuttle between the airport and the hotel. Nice outdoor pool, excellent service and very good food.