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Novotel Genève Airport France Hotel 4 stars

Customer review rating 4.0/5 3,029 reviews

ALLSAFE approved hotel

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Novotel Genève Airport France
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+ 25 Services

Hotel extras

  • New Gourmet Bar dining concept

  • Children's play areas

  • Close to Lake Geneva and Jura, closest ski slopes just 15 minutes away

  • Only 10 minutes from the UN headquarters, the Arena and CERN

  • Airport shuttle and free WIFI

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • Air conditioned
  • GENEVA COINTRIN
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Outdoor unheated pool
  • Services for children
  • Golf practice facilities (nearby)
  • Beach and water sports
  • Other sports activities
  • Skiing
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Genève Airport France

Chemin des Trois Noyers
01210 ferney voltaire
france

Tel: +33450408523

Fax: (+33)4/50407633

Check-in from 14h00

Check out up to 12h00

  • By plane

    GENEVA COINTRIN At 7km / 4.35 miles - Shuttle free

  • By helicopter

    GENEVE AEROPORT At 3km / 1.88 miles

  • By car

    A 40 BELLEGARDE At 30km / 18.75 miles

  • By car

    N1 AEROPORT FERNEY At 2km / 1.25 miles

  • By train

    GENEVE At 5km / 3.11 miles

GPS :46.245833, 6.095

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. The rooms at the Hotel Novotel Ferney-Voltaire Genève Aéroport are ideal for both business trips and family vacations, and are equipped with a double bed and a sofa bed for 1 or 2 people.

Classic Room with 1 double bed and 1 single sofa bed

Accessible room
  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Non contractual photo

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 125 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Genève Airport France

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

3,029 reviews

tripadvisor

TripAdvisor Rating 3.5/5

898 reviews

Good stay on the whole

Customer review rating 4.5/5

K. Couples - 05/10/2020 Confirmed reviews ALL

Close to airport and fast food shops which was crucial for us and transport network to Geneva was also good.

No problem with the hotel. I am a fan of Accor Hotels. This is the first time I have been disappointed and have given a negative review.

Customer review rating 1.5/5

Gilbert-miguet B. Solo - 21/09/2020 Confirmed reviews ALL

As I had an early flight the next morning, I decided to stay overnight near the airport - at your hotel. I made the booking online and drove down from Villars Ollon hoping to have a late dinner and early night. I arrived in Ferney in good time only to find the access road to the hotel blocked. There were no diversion signs - in fact no signs at all. Worse, no-one from the hotel called to warn me of the obstruction and/or suggest an alternative access route. Having circulated for three quarters of an hour trying to find another entry route, I finally called in at the Campanile, where a nice lady kindly gave me the number of your reception. She and her husband eventually saved the day and I cannot thank them enough. Indeed, Mr. Michea stayed on the phone with me for another 20 minutes and guided me through backroads until I was eventually able to park in a commercial centre not far from the hotel. I had a lot of luggage, which I then had to transport by foot and climb over a wall with it to access the hotel. Your receptionist and Mr. Michea gave me almost a hero's welcome and made sure I was able to eat at least a croque monsieur and a glass of wine before turning in for a far to too short night. I set the alarm half an hour earlier to allow time to walk back to the car with my luggage and hopefully escape further problems. Luckily, the road was re-opened and I was able to access my plane. Full marks, therefore, for your receptionist and Mr. Michea but I cannot believe that no-one from the hotel bothered to warn guests of these roadworks and/or provide diversion signs. All in all, it was a nightmare stay - and, in fact, I would have done better not to have bothered with the overnight stay at all and simply driven from Villars to the airport. Sorry to be so frank but, as I mentioned earlier, this is my very first negative review.

Well located

Customer review rating 4.0/5

Blerim Families - 11/09/2020 Confirmed reviews ALL

Well located and quite a friendly and helpful receptionist. Amazing if you want to visit Geneva but don't want to spend alot on Switz hotels

Dear BLERIM B., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Close to the Geneva airport.

Customer review rating 3.0/5

Nina Couples - 08/09/2020 Confirmed reviews ALL

The hotel is well located close to the airport. The staff was friendly. There were stains on the carpeting in the hallway and in the room. The room seemed dusty and the heavy curtains also had stains. The main reason we chose the airport hotel was for it's shuttle bus, however the shuttle bus only runs for unreasonably limited times. Our flight departed Geneva airport at 07:20am, and there was no shuttle running to take us to the airport in time. This is unsatisfactory when you advertise a free shuttle. This was an early flight, but it wasn't in the middle of the night or anything. We had to get an overpriced private taxi instead.

Very good & clean

Customer review rating 5.0/5

Victor Couples - 22/03/2020 Confirmed reviews ALL

All was good

Geneva

Customer review rating 2.5/5

Anonymous Couples - 18/03/2020 Confirmed reviews ALL

When my husband called to ask if food was available during the covid19 outbreak he was told “no”. However, when we arrived we were advised that we could order room service. It would have helped to know this before we set off from our ski resort as we could have been unable to eat that evening. Fortunately our previous hotel supplied us with free food to bring with us for that evening.

Not great shuttle service and crazy expensive taxi

Customer review rating 3.0/5

James Business - 16/03/2020 Confirmed reviews ALL

Waited a very long time (30-40 mins) to be collected from GVA airport and then needed to head back the following day leaving at 5.30am but was told the shuttle service did not start until 6am. So got reception to book me a taxi for 5.30am and the 10 minute journey cost 50 CHF. Not the best experience overall as you can imagine.

well located

Customer review rating 4.5/5

Ken K. Families - 15/03/2020 Confirmed reviews ALL

Good night sleep near Geneva Airport

no shuttle before 630am

Customer review rating 1.0/5

Dvaid U. Business - 06/03/2020 Confirmed reviews ALL

hotel was ok, but shocking and unacceptable that an airport hotel does not have a shuttle running from 4am

Decent hotel, let down by restaurant staff.

Customer review rating 2.5/5

R Families - 29/02/2020 Confirmed reviews ALL

Good reception and housekeeping staff - poor waiting and bar staff.

Dear ROBERT O., Thank you for taking the time to tell us about your experience at the Novotel Genève Aéroport France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Excellent service - makes up for location and bad info on website

Customer review rating 4.0/5

Anonymous Business - 28/02/2020 Confirmed reviews ALL

I waited at the airport for the shuttle, as it wasn't clear from booking.com website that you must call the hotel for the shuttle to come. According to booking.com, the shuttle service started at 6am, but it actually was 6.30am. I took a taxi very early but could have used a 6am shuttle.

Dear CELINE L., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. We are sorry that the shuttle service did not suit you For information on booking here is a screenshot of info on booking "" Le Novotel Genève Aéroport France est situé en France, à seulement 10 minutes de l'aéroport de Genève et à 20 minutes du centre-ville de la ville. Il dispose d'une piscine. L'hôtel compte 80 chambres, toutes climatisées et équipées d'une salle de bains privative, d'une télévision par satellite ainsi que d'une connexion Wi-Fi. Le bar Gourmet sert une cuisine française contemporaine ou des cocktails. Un service de navette aéroport gratuit est assuré tous les jours de 6h30 à 22h30. Vous pourrez en profiter en contactant l'hôtel directement depuis le bureau Europcar, à l'aéroport. Enfin, vous pourrez stationner votre véhicule dans le parking privé sur place."" Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Nice clean hotel

Customer review rating 3.5/5

Anthony B. Families - 25/02/2020 Confirmed reviews ALL

Room nice if a little on the warm side. Front desk staff were lovely. Service for dinner was poor. We were seated promptly and passed 1 menu between 3 of us. We sat there for 20 minutes and were never seen to. We got up and left.

Dear ANTHONY B., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. We apologize for the restaurant service this day Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Quite poor services for a novotel

Customer review rating 2.5/5

An Business - 25/02/2020 Confirmed reviews ALL

Poor services, room not clean, bathroom not clean, staff not very helpful. I hardly got any help with my three suitcases. I have stayed in the Ibis next to the airport previously and it is almost the same services.

Dear AMINATA N., Thank you for taking the time to tell us about your experience at the Novotel Genève Aéroport France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Satisfactory overnight airport stay

Customer review rating 4.0/5

Anonymous Families - 23/02/2020 Confirmed reviews ALL

Clean, convenient, good sized room. Airport shuttle was there waiting when we arrived. Restaurant food was satisfactory, both at breakfast and dinner. Hotel reception staff were friendly and helpful. Overall, perfectly adequate for an overnight airport stay.

Dear ARWA A., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Perfect stop over for ski holiday

Customer review rating 5.0/5

B. Families - 23/02/2020 Confirmed reviews ALL

Comfortable room, easy quick transfer from the airport, perfect overnight stop over for our ski holiday.

Dear KAREN B., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422
Customer review rating 4.0/5

Anonymous Business - 22/02/2020 Confirmed reviews ALL

Very good

Dear TREVOR DAVID J., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Great all rounder.

Customer review rating 4.5/5

Ian H. Families - 22/02/2020 Confirmed reviews ALL

Great location close to the French side of Geneva Airport, for cheaper car rental, and opposite and retail and restaurant complex with large hypamarket. Fantastic staff and great restaurant, kids enjoyed playroom. Rooms are a bit old fashion, bit 1960s and bathrooms could do with refit, original plastic moulded unit clear past sell by date. Note the the Manager, I realise you have some roadworks at the entrance but you must sort out a sign locating your hotel, there is no road sign at all and the only poor hand written spray painted sign you have is on the back of the entrance and only visible when you drive out the F1 Hotel next door. Get it sorted.

Dear IAN H., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Good location and accommodation

Customer review rating 3.0/5

Jan Families - 22/02/2020 Confirmed reviews ALL

I was very satisfied with the accommodation. The reception staff were friendly and helpful and the shuttle service to the airport was extremely useful. The breakfast was also good. However, I was extremely dissatisfied with the service in the hotel restaurant that evening, as we had to wait an hour before they took our food order.

Dear JANET S., Thank you for taking the time to tell us about your experience at the Novotel Genève Aéroport France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Overnight stay Great

TripAdvisor rating 5.0/5

sal0shnas Family - 08/01/2020 TripAdvisor review

convenient and near airport A big plus has free parking WE HAD AN HIRED CAR TO DROPP OFF THE DAY OF OUR FLIGHT Also there's a shuttle, Room was perfect for us 3 There's a bar that served my free drink

Convenient hotel

TripAdvisor rating 5.0/5

andrewhN5424MF Family - 05/01/2020 TripAdvisor review

Good hotel for visiting local family. Not far from Geneva and the airport. Very friendly staff looked after us over the New Year. I would think the pool would be great in the Summer. Great little bar but didnt try the restaurant.

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