Novotel Genève Airport France Hotel 4 stars

The staff are welcoming and the atmosphere is very nice. Sadly a few downsides. A sock had been left covering the smoke alarm in our room. The air conditioning in the bedroom was not working and it was difficult to get to sleep as the room was too hot. There was no milk to go with the coffee or tea and no shower gel or shampoo - both of which we only realised first thing in the morning. I am sure that the reception staff would have been happy to provide milk and shower gel but when it is 4:30am and you need to be at the airport by 5:30am there is no time to resolve.

3 night stay with my wife and two young children. We were mostly in the hotel in the mornings and evenings as we were out discovering Geneva during the day.

The hotel looks as if it’s about 5 years beyond it’s refurbishment date. Pretty much every part of the outdoor area has been left to weeds. These are even growing through the poolside surroundings, the outside seating areas etc. Interior is scratched, chipped and stained. The biggest problem was the air con doesn’t work, which meant we had possibly the worst nights sleep ever. We checked out the next day, and cut our stay short to go to a different hotel as we couldn’t face another night in the sauna that was our room. Staff were very polite and apologetic which was a plus. This hotel either needs a complete refurb it should just be rebranded to a F1 hotel

The pre-arrival check-in worked well and the location was good. The hotel appeared a bit run down. The main issue was that the temperature in the room was too warm but the thermostat did not work. There was a noisy fan going the whole time but we were not able to cool the room down. Unfortunately we did not appreciate this until our children were asleep so could not contact anyone to see if it could ne fixed. We had to get up very early the next day and both of us slept very badly due to the heat in the room even once we had opened the window.

Great breakfast and very kind personnel

We stayed at Novotel Genève airport - France for one night with the family. The hotel is very nice hotel, the staff very competent and pleasant to speak with and very accommodating. The hotel is clean and highly recommend it.

I was very dissatisfied with my stay . First of all there is no lift to the upper level rooms . You have to carry your luggage up the stairs. I asked for an adapter- there was none . I asked for a toothbrush- the machine didn’t work. I was told there would be a bottle of mineral water in my room - there was none . I asked for a taxi to be booked for 6 am - there was no taxi ! The receptionist forgot to order it .One of the worst hotel stays I have ever had !!!

Despite of a good welcome by the front desk, I was extremely disappointed about the hotel infrastructure and overall sat: old style rooms, no air conditioning working, No lift... The hotel would need a complete revamping !. The iron was extremely old and damaged one of my shirt ! Because of that I shorten my stay by one day. Positive things: Good breakfast and nice staff

We stayed one night before flying the next day from Geneva airport. Diner was very good, the kids could play in the park while waiting for the dishes to arrive; there is a small playground suitable for a 2-year old. We took the hotel shuttle to the airport, in the morning it is about 10 mins drive to the French secteur of the airport (you can also be dropped on the Swiss side if you prefer).

Stayed the night before flying out of Geneva. Nice, well maintained hotel and room, convenient complimentary parking and a short driving distance to the French secror of the airport

The Novotel Aéroport Genève is perfectly located near the French side of GVA making it easy to return rental cars. The rooms are comfortable and the staff is friendly. I enjoyed sitting in the garden area near the pool to eat the snack I had brought with me. I was also very happy to discover a walking/jogging trail leading to a park. I have used the airport shuttle during another stay. That is an important service, but I wish the navette started earlier in the morning. I will be staying at this Novotel again.

The hotel is really nice BUT you must know that there is no elevator and no A/C. Since most of the guests I suppose are travelers going to Geneva airport. It was very hot and humid in my room. Window opens but it didn’t refresh much. For a big chain like Novotel you would expect both those basic levels of comfort. Are at the restaurant. It was delicious.

convenient and near airport A big plus has free parking WE HAD AN HIRED CAR TO DROPP OFF THE DAY OF OUR FLIGHT Also there's a shuttle, Room was perfect for us 3 There's a bar that served my free drink

Good hotel for visiting local family. Not far from Geneva and the airport. Very friendly staff looked after us over the New Year. I would think the pool would be great in the Summer. Great little bar but didnt try the restaurant.

We were impressed with how hospitable the staff were at this property, especially since the shuttle bus from the airport took us to this hotel (thinking it was the hotel we had booked). The staff at this property bought this to our attention when they could not locate our booking and managed to sort it out for us and were very accommodating despite the mix up and error on our part.