Novotel Genève Airport France Hotel 4 stars

Name: Novotel Genève Airport France
Address: FERNEY VOLTAIRE, 01210, FRANCE
Telephone: (+33)4/50408523
Rating: 4.0

Customer review rating 4.0/5 2,970 reviews

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+ 25 Services

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Novotel Genève Airport France Hotel

Hotel that makes every moment matter

The entire team at the Novotel Genève Aéroport France hotel welcomes you for a quiet moment of relaxation close to Geneva Airport. Our location enables you to easily reach the center of Geneva in 15 minutes

Mr Rémy CAOUDAL, Hotel Manager

The Novotel Genève Aéroport France hotel is situated right next to the Swiss border and just 10 minutes from Geneva Cointrin International Airport. For business trips to CERN, the UN, the UNHRC or PALEXPO, a romantic weekend away or a family getaway, enjo y our spacious, comfortable rooms and sample French cuisine in our restaurant with terrace. Free parking is available. Make the most of the mountains and the city at Novotel!

Our free Airport shuttle deserves Swiss and French side, Palexpo during your congress, the Arena for concerts and conferences. The shuttle service is available on request from 6.30am to 10.30pm with return to the station point. Free wireless internet is available throughout the hotel and in our 6 meeting rooms. For the summer, cool off in the outdoor swimming pool or stroll on the banks of Lake Geneva, a 10-minute drive from the hotel.

Hotel extras

New Gourmet Bar dining concept
Children's play areas
Close to Lake Geneva and Jura, closest ski slopes just 15 minutes away
Only 10 minutes from the UN headquarters, the Arena and CERN
Airport shuttle and free WIFI

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas500000000103913
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
- Internet access via Fiber Optics
Parking
- Private enclosed outdoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms2 Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
Services for children
- Babysitting on request
- Outdoor playground for children
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
GENEVA COINTRIN
Languages spoken at the hotel
- English
- Spanish
- French
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Dry cleaning / IroningPaying

Outdoor unheated pool
Services for children
- Babysitting on request
- Outdoor playground for children
Golf practice facilities (Nearby)
Beach and water sports
- Boat excursions
- Pedal boat
- Sailing facilities
- Wind surfing facilities
Other sports activities
- Bicycles rental
- Bowling
- Horse riding
Skiing
- Cross country skiing
- Downhill skiing
- Ski hire facilities

Breakfast
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 19:00-22:30
- Opening hours : Week-end 19:00-22:30

6 meeting room(s)
Web Corner on a Mac
Self service business centre
Copy/print service available

Hotel location

Novotel Genève Airport France

Chemin des Trois Noyers
01210
ferney voltaire
france

Tel: +33450408523

Fax: (+33)4/50407633

Contact email

Check-in from 14h00

Check out up to 12h00

By plane
GENEVA COINTRIN At 7km / 4.35 miles - Shuttle free
By helicopter
GENEVE AEROPORT At 3km / 1.88 miles
By car
A 40 BELLEGARDE At 30km / 18.75 miles
By car
N1 AEROPORT FERNEY At 2km / 1.25 miles
By train
GENEVE At 5km / 3.11 miles

GPS :46.245833, 6.095

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. The rooms at the Hotel Novotel Ferney-Voltaire Genève Aéroport are ideal for both business trips and family vacations, and are equipped with a double bed and a sofa bed for 1 or 2 people.

Classic Room with 1 double bed and 1 single sofa bed

Accessible room

Max. number of persons: 3

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 double sofa bed

Max. number of persons: 4

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Dinner

19:00 - 22:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

GOURMET BAR

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 125 m²
Maximum capacity: 100 people
Maximum banquet capacity: 100 people

Find out more

Very good & clean

Victor Couples - 22/03/2020 Confirmed reviews ALL

All was good

Geneva

Anonymous Couples - 18/03/2020 Confirmed reviews ALL

When my husband called to ask if food was available during the covid19 outbreak he was told “no”. However, when we arrived we were advised that we could order room service. It would have helped to know this before we set off from our ski resort as we could have been unable to eat that evening. Fortunately our previous hotel supplied us with free food to bring with us for that evening.

Not great shuttle service and crazy expensive taxi

James Business - 16/03/2020 Confirmed reviews ALL

Waited a very long time (30-40 mins) to be collected from GVA airport and then needed to head back the following day leaving at 5.30am but was told the shuttle service did not start until 6am. So got reception to book me a taxi for 5.30am and the 10 minute journey cost 50 CHF. Not the best experience overall as you can imagine.

well located

Ken K. Families - 15/03/2020 Confirmed reviews ALL

Good night sleep near Geneva Airport

no shuttle before 630am

Dvaid U. Business - 06/03/2020 Confirmed reviews ALL

hotel was ok, but shocking and unacceptable that an airport hotel does not have a shuttle running from 4am

Decent hotel, let down by restaurant staff.

R Families - 29/02/2020 Confirmed reviews ALL

Good reception and housekeeping staff - poor waiting and bar staff.

Dear ROBERT O., Thank you for taking the time to tell us about your experience at the Novotel Genève Aéroport France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Excellent service - makes up for location and bad info on website

Anonymous Business - 28/02/2020 Confirmed reviews ALL

I waited at the airport for the shuttle, as it wasn't clear from booking.com website that you must call the hotel for the shuttle to come. According to booking.com, the shuttle service started at 6am, but it actually was 6.30am. I took a taxi very early but could have used a 6am shuttle.

Dear CELINE L., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. We are sorry that the shuttle service did not suit you For information on booking here is a screenshot of info on booking "" Le Novotel Genève Aéroport France est situé en France, à seulement 10 minutes de l'aéroport de Genève et à 20 minutes du centre-ville de la ville. Il dispose d'une piscine. L'hôtel compte 80 chambres, toutes climatisées et équipées d'une salle de bains privative, d'une télévision par satellite ainsi que d'une connexion Wi-Fi. Le bar Gourmet sert une cuisine française contemporaine ou des cocktails. Un service de navette aéroport gratuit est assuré tous les jours de 6h30 à 22h30. Vous pourrez en profiter en contactant l'hôtel directement depuis le bureau Europcar, à l'aéroport. Enfin, vous pourrez stationner votre véhicule dans le parking privé sur place."" Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Nice clean hotel

Anthony B. Families - 25/02/2020 Confirmed reviews ALL

Room nice if a little on the warm side. Front desk staff were lovely. Service for dinner was poor. We were seated promptly and passed 1 menu between 3 of us. We sat there for 20 minutes and were never seen to. We got up and left.

Dear ANTHONY B., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. We apologize for the restaurant service this day Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Quite poor services for a novotel

An Business - 25/02/2020 Confirmed reviews ALL

Poor services, room not clean, bathroom not clean, staff not very helpful. I hardly got any help with my three suitcases. I have stayed in the Ibis next to the airport previously and it is almost the same services.

Dear AMINATA N., Thank you for taking the time to tell us about your experience at the Novotel Genève Aéroport France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Satisfactory overnight airport stay

Anonymous Families - 23/02/2020 Confirmed reviews ALL

Clean, convenient, good sized room. Airport shuttle was there waiting when we arrived. Restaurant food was satisfactory, both at breakfast and dinner. Hotel reception staff were friendly and helpful. Overall, perfectly adequate for an overnight airport stay.

Dear ARWA A., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Perfect stop over for ski holiday

B. Families - 23/02/2020 Confirmed reviews ALL

Comfortable room, easy quick transfer from the airport, perfect overnight stop over for our ski holiday.

Dear KAREN B., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Anonymous Business - 22/02/2020 Confirmed reviews ALL

Very good

Dear TREVOR DAVID J., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Great all rounder.

Ian H. Families - 22/02/2020 Confirmed reviews ALL

Great location close to the French side of Geneva Airport, for cheaper car rental, and opposite and retail and restaurant complex with large hypamarket. Fantastic staff and great restaurant, kids enjoyed playroom. Rooms are a bit old fashion, bit 1960s and bathrooms could do with refit, original plastic moulded unit clear past sell by date. Note the the Manager, I realise you have some roadworks at the entrance but you must sort out a sign locating your hotel, there is no road sign at all and the only poor hand written spray painted sign you have is on the back of the entrance and only visible when you drive out the F1 Hotel next door. Get it sorted.

Dear IAN H., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Good location and accommodation

Jan Families - 22/02/2020 Confirmed reviews ALL

I was very satisfied with the accommodation. The reception staff were friendly and helpful and the shuttle service to the airport was extremely useful. The breakfast was also good. However, I was extremely dissatisfied with the service in the hotel restaurant that evening, as we had to wait an hour before they took our food order.

Dear JANET S., Thank you for taking the time to tell us about your experience at the Novotel Genève Aéroport France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

David H. Families - 22/02/2020 Confirmed reviews ALL

Conferrable stay but I have listed the following. The shuttle bus finished 30 minutes earlier than other hotels meaning I needed to pay for a taxi from the airport. I was unable to book onto the shuttle bus for my airport return as I could only book at the hotel on the day and there was no availability. The hotel arranged a taxi but the company charged an extra 20% than the first journey.

Dear DAVID H., Thank you for taking the time to tell us about your experience at the Novotel Genève Aéroport France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.As indicated on all the booking sites, our shuttle operates from 6:30 am to 10:30 pm The amount of the taxi price is independent of the hotel At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Anonymous Business - 21/02/2020 Confirmed reviews ALL

An employee opened the door of my room without checking if I was in the room. Unacceptable!

Monsieur M., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Genève Aéroport France. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Novotel sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’éviter que cela se reproduise. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Great location, friendly staff!

Jen M. Families - 17/02/2020 Confirmed reviews ALL

We just stayed overnight as we were meeting with friends to go skiing. The staff was extremely helpful in finding us a good restaurant (we specifically asked for Fondue since it was Valentine’s Day) it was perfect. Shuttle service & breakfast were a special bonus, both fabulous!

Dear JENNIFER M., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

great location and friendly staff

Seung-wan R. Families - 16/02/2020 Confirmed reviews ALL

Great location and friendly staff. The deposit paid before the stay is canceled by the card the next morning after the stay, but the repayment of the amount paid is not confirmed. I'm anxious that it's not clear whether the deposit was definitely refunded.

Dear SEUNGWAN R., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Great stay

Elaine Couples - 11/02/2020 Confirmed reviews ALL

Excellent shuttle service to and from the airport. Lovely hotel for a stop over before trip to the Alps Very convenient

Dear PAUL S., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Good location - close to UN & WHO Offices

Sabiha E. Business - 09/02/2020 Confirmed reviews ALL

Excellent service - very helpful staff

Dear SABIHA E., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

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