Novotel Genève Airport France Hotel 4 stars

TripAdvisor rating 3.5/5 885 reviews
Novotel Genève Airport France
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Room 1

Number of guests
Children's age

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Hotel extras

  • New Gourmet Bar dining concept

  • Children's play areas

  • Close to Lake Geneva and Jura, closest ski slopes just 15 minutes away

  • Only 10 minutes from the UN headquarters, the Arena and CERN

  • Airport shuttle and free WIFI

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • Air conditioned
  • GENEVA COINTRIN
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Outdoor unheated pool
  • Services for children
  • Golf practice facilities (Nearby)
  • Beach and water sports
  • Other sports activities
  • Skiing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Genève Airport France

Chemin des Trois Noyers
01210
ferney voltaire
france

Tel: +33450408523

Fax: (+33)4/50407633

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    GENEVA COINTRIN At 7km / 4.35 miles - Shuttle free

  • By helicopter

    GENEVE AEROPORT At 3km / 1.88 miles

  • By car

    A 40 BELLEGARDE At 30km / 18.75 miles

  • By car

    N1 AEROPORT FERNEY At 2km / 1.25 miles

  • By train

    GENEVE At 5km / 3.11 miles

GPS :46.245833, 6.095

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. The rooms at the Hotel Novotel Ferney-Voltaire Genève Aéroport are ideal for both business trips and family vacations, and are equipped with a double bed and a sofa bed for 1 or 2 people.

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 125

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Genève Airport France

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,854 reviews

tripadvisor

TripAdvisor Rating 3.5/5

885 reviews

friendly staff, good value for money

Customer review rating 4.0/5

Chris K. Families - 14/01/2020 Confirmed reviews ALL

i stayed here before so there were no surprises. probably is the most convenient place to stay for a family of 4 in the geneva airport area. we departed earlier and we did dnot booked the breakfast so cannot judge that aspect. but we used the bar in the evening and had a reasonably priced selection of wines and something also for the kids. good value for money overall. shuttle service was fast but the procedure to ask for it is not clearly stated in the novotel website. i think only the hotels.com website states where is the free phone where one can ask for the free shuttle.

A bit disappointed

Customer review rating 4.0/5

E. W. Families - 13/01/2020 Confirmed reviews ALL

Although I had checked in online, my keycard was not ready for me. However, reception staff was very friendly and efficient. The room was ready, although there was no upgrade or special attention as expected for a gold card member. The safe was locked, so needed unlocking, the phone was out of order and I later discovered that the bed lamp was also not working as the switch had disappeared. All in all not up to standard. Also, the room smelled of cigarette smoke.

Overnight stay Great

TripAdvisor rating 3.5/5

sal0shnas Family - 08/01/2020 TripAdvisor review

convenient and near airport A big plus has free parking WE HAD AN HIRED CAR TO DROPP OFF THE DAY OF OUR FLIGHT Also there's a shuttle, Room was perfect for us 3 There's a bar that served my free drink

good night stay before a trip

Customer review rating 4.0/5

Saloshna Families - 07/01/2020 Confirmed reviews ALL

Greta stay near hotel. Has a shuttle and car park we like that has we had the hired car, Very convenient for a early flight or a night stay when you land

Dear SALOSHNA S., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Terrible hotel, neither management or Accor customer care responded to complaints

Customer review rating 4.0/5

Rnick Families - 05/01/2020 Confirmed reviews ALL

The worst hotel I've stayed in for a long time and just reaffirms my choice to ditch Accor from my business travel when ever possible - At least 90 minute wait for shuttle from airport, so had to take taxi. - all management on holiday, front desk staff could not resolve complaint. - Accor customer care never responded to my complaint WSFOLD20…11646 raised 7 days ago - Bar with no wine glasses, I had to share a laugh with the staff member at this...they did not seem surprised - Terrible dated rooms, mould on bath - breakfast mediocre, cold eggs and cooked meat at room temperature - Argument over booking on morning shuttle...we had to provide the email or there was no space for us Failing lies entirely with management...in their absence no one can make a decision. This probably explains why some 8 days after my stay I've heard nothing back. Trip was paid for with Accor loyalty points.....

Dear RUPERT E., Thank you for taking the time to tell us about your experience at the Novotel Genève Aéroport France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Convenient hotel

TripAdvisor rating 3.5/5

andrewhN5424MF Family - 05/01/2020 TripAdvisor review

Good hotel for visiting local family. Not far from Geneva and the airport. Very friendly staff looked after us over the New Year. I would think the pool would be great in the Summer. Great little bar but didnt try the restaurant.

Mr A F.

Customer review rating 4.0/5

Anonymous Couples - 30/12/2019 Confirmed reviews ALL

Enjoyable as usual in Novotel or Ibis hotels. Room provided was too hot and technician did not arrive to fix. Staff friendly, good breakfasts but limited food on offer in evenings. Wish to stay on 8th January before flight home.

Dear M. A.F Thank you for taking the time to tell us about your visit. We apologize that you were too hot during your night, it is true that we are subject to significant variations in outside temperatures and it is difficult for us to regulate the whole hotel in the same way. However, all our rooms have a thermostat so that you can choose the temperature according to your needs. For the restaurant, we work with a short menu in order to offer you seasonal and quality products. The restaurant is open every day of the week for lunch and dinner. We advise customers to make a reservation in order to guarantee a table during busy periods. We look forward to welcoming you again on January 8th. The NOVOTEL GENEVA AIRPORT FRANCE team

The worse you can go to

Customer review rating 4.0/5

David Families - 30/12/2019 Confirmed reviews ALL

Awful

Dear David, Thank you for taking the time to tell us about your visit. In view of your feedback, we would like to know more about your visit so that we can improve our services. Could you please contact us by e-mail : h0… We look forward to reading you and sharing your experience. The NOVOTEL GENEVA AIRPORT FRANCE team

comfortable clean and convenient

Customer review rating 4.0/5

Anonymous Solo - 28/12/2019 Confirmed reviews ALL

The assistants at check in were polite and efficient but not particularly helpful. Their attitude was a little superior and didn't make one feel comfortable about asking questions.

Dear JANE L., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. I will share your comments with our team. I am sure that these comments will serve as an encouragement to all our staff and will allow us to improve our customer relations in the future with a constant concern for improving the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. the NOVOTEL GENEVA AIRPORT FRANCE team
Customer review rating 4.0/5

Anonymous Business - 27/12/2019 Confirmed reviews ALL

I am disappointed that the airport shuttle isn't available before 6.30 am. it was very inconvenient for me as i had early flight. One of the reasons i booked this hotel is also for the airport shuttle....

Dear ALLES DOUGLAS, We thank you for taking the time to respond. We are sorry to hear that our shuttle schedule was not sent to you prior to your reservation. This will allow us to be more careful in the future. Indeed being close to Geneva International Airport on the French side. We provide a shuttle of 8 places from 6:30 am to 10:00 pm with a departure every 30 minutes in order to facilitate the movements of our customers. You can also find our schedules on our website. We hope to welcome you again for your next trip. The Novotel Geneve Airport France team

Friendly Staff

TripAdvisor rating 3.5/5

Tracey I Business - 21/12/2019 TripAdvisor review

We were impressed with how hospitable the staff were at this property, especially since the shuttle bus from the airport took us to this hotel (thinking it was the hotel we had booked). The staff at this property bought this to our attention when they could not locate our booking and managed to sort it out for us and were very accommodating despite the mix up and error on our part.

Same as usual

Customer review rating 4.0/5

Ian M. Business - 16/12/2019 Confirmed reviews ALL

From the check in to the check out everything went well, the evening meal in the restaurant was as good as usual, breakfast no problem, plenty to eat. Room was clean bed was okay (never beat your own bed). Shuttle to and from the airport performed with safe and competent drivers. See you soon.

Dear IAN M., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422
Customer review rating 4.0/5

Anonymous Business - 06/12/2019 Confirmed reviews ALL

It was ok, nothing extra

Dear ATTILA G., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Fine

Customer review rating 4.0/5

Ehud D. Business - 30/11/2019 Confirmed reviews ALL

As usual. The disabled room (129-131) fits my needs

Dear EHUD D., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Suitable for us.

Customer review rating 4.0/5

L_ovo Friends - 24/11/2019 Confirmed reviews ALL

The staff was realy friendly and the room was big enough, clean and comfortable. Unfortunately it was very chilly in the restaurant and we had to wait almost an hour for our dinner. That is way too long for skewers with french fries.

Dear MARIA I., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Great value for money!

Customer review rating 4.0/5

Stuart W. Business - 22/11/2019 Confirmed reviews ALL

Good value, had everything I needed for a relaxing stay after a tough day of business.

Dear STUART W., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy CAOUDAL І Directeur І Novotel Genève Aéroport І Chemin des Trois Noyers 01210 Ferney Voltaire І France Tel : +33(0)4 50 40 85 23 | Fax : +33 (0) 4 50 40 76 33 | H0… I www.novotel.com/0422

Terrible experience

Customer review rating 4.0/5

Anonymous Business - 17/11/2019 Confirmed reviews ALL

The shuttle works limited hours which was not known to me. I had to spend euro 50 to travel 15 min to the apo at 530 am. When the apo starts operations at 6 am what’s the point in starting the shuttle at 7 am?? No lift. I had heavy bags and had to lift them to the room. This is crazy.

Surprising island of Geneva

Customer review rating 4.0/5

Shosh Couples - 12/11/2019 Confirmed reviews ALL

Good hotel with expected Novotel standard. Quiet, next to big shopping center and McDonalds :-). Not a big menu in the restaurant but we found even something GF as one of us can not have farine de blie. Bil for 2 was ~Euro 50 with a glass of Beaujolais and a cocktail. Rooms are good, can open windows. Only the bath tab was plastic, that is difficult to keep spotless. Beautiful village and nice walks nearby.

Dear ALEXANDRE O., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy Caoudal Directeur Général h0…

Room was good, public areas very cold

Customer review rating 4.0/5

Ian G. Couples - 11/11/2019 Confirmed reviews ALL

The room, dinner and breakfast were good. However the bar area and restaurant were both very cold in the evening and the morning. I wonder if there was a problem with the heating?

Dear IAN L., We very much appreciate your comments regarding your stay at the Novotel Genève Aéroport France. we had a small heating problem and we apologize Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémy Caoudal Directeur Général h0…

Room was way too hot. Air con didn't work. Slept terribly.

Customer review rating 4.0/5

Gw Business - 11/11/2019 Confirmed reviews ALL

Room was way too hot. Air con didn't work. Slept terribly. At check in was asked if I wanted my invoice by email - I said yes - I gave my email address. What do I get? No invoice and instead this survey. Rubbish customer service.

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