Novotel Narbonne Sud Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 5,280 reviews

ALLSAFE approved hotel

Information message

Novotel Narbonne Sud
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+ 21 Services

Hotel extras

  • Outdoor swimming pool, restaurant with terraceand free WIFI

  • 10 minutes from the city center and 20 minutesfrom the beach

  • Family Room, play area and video games

  • 7 meeting rooms and web corner

  • Charging terminals for electric cars

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Narbonne Sud

130 RUE DE L'HOTELLERIE
QUARTIER PLAISANCE
11100 narbonne
france

Fax: (+33)4/68427210

Check-in from 14h00

Check out up to 12h00

  • By plane

    BEZIERS VIAS At 30km / 18.75 miles

  • By plane

    MONTPELLIER FREJORGUES At 79.99km / 49.71 miles

  • By plane

    TOULOUSE BLAGNAC At 160km / 100 miles

  • By car

    NARBONNE EST At 2km / 1.25 miles

  • By car

    NARBONNE SUD At 1km / 0.63 miles

  • By train

    NARBONNE At 3km / 1.88 miles

GPS:43.168675, 2.986479

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

La Journée

Our accommodation(s)

Spacious, modern and fully modular, the Novotel room is a true living space and can be adapted to suit all requirements. Each of our rooms measures 269 sq. ft. (25 m²). Choose the level of comfort that suits you, and discover the basic Novotel principles: 1 large bed and 1 sofa bed or couch in all the rooms, work area, bath, separate WC, safe, and a selection of drinks.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 210

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 130 people

Find out more

Our guest reviews for
Novotel Narbonne Sud

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,280 reviews

TripAdvisor Rating 4.0/5

266 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Helpful staff

Customer review rating 4.5/5

Gerard P. Families - 09/01/2022 Confirmed reviews ALL

Stayed one-night with kids and ordered room service

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Virginie NOWAKOWSKI Directrice d'exploitation

Nice & pleasant hotel

Customer review rating 5.0/5

J. L. Friends - 05/01/2022 Confirmed reviews ALL

First stay, 3 adults in a room. Pleasantly surprise to see that the room space was good enough, not too small. Staff was great eventhough it was a bit "tricky" at arrival

Dear JAIME AI PENG KHOO L., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Virginie NOWAKOWSKI Directrice d'exploitation
Customer review rating 2.5/5

Anonymous Couples - 31/12/2021 Confirmed reviews ALL

Facilities need some renewal as there are problems of noise, shower drain plugged, etc. Too high cost/value ratio.

Great hotel to visit the Narbonnaise area

TripAdvisor rating 4.0/5

manutremo Couples - 19/12/2021 TripAdvisor review

I've visited this hotel several times during 2021 and all my stays have been satisfactory. It's nicely position in a quiet are with easy access to the highway. It's clean and the staff is very friendly. Good compliance with COVID regulations, in every visit the pass was requested at check-in and a small stamp certificate was issued. Will use it again

Good for a night

Customer review rating 3.5/5

Ramon Families - 10/12/2021 Confirmed reviews ALL

The experience was good as usual in novotel. I've been in novotels many tines in the past and, at this time, i had the impresion that the hotel was old, not in a bad condition. It was like if a new redisign was needed.

Good location

Customer review rating 3.0/5

C. S. Couples - 07/12/2021 Confirmed reviews ALL

Some issues

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Virginie NOWAKOWSKI Directrice d'exploitation

Useful hotel

Customer review rating 4.0/5

Anonymous Couples - 03/12/2021 Confirmed reviews ALL

A good stay, but like everything in Paris hard to get to. Takes ages to drive around Paris if your heading here from the south. Poor choice of tv channels, compared to other Novotel’s too for some reason.

Dear JOHN S., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Virginie NOWAKOWSKI Directrice d'exploitation
Customer review rating 2.5/5

Anonymous Couples - 13/11/2021 Confirmed reviews ALL

Very unclear pricing regarding the breakfast. While the reservation was for 2 persons with breakfast included, an extra approx Eur 17 were charged. Heating was not working.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Virginie NOWAKOWSKI Directrice d'exploitation

Well located

Customer review rating 3.5/5

Caroline K. Couples - 01/11/2021 Confirmed reviews ALL

Generally a good stay

Poor food, small room expensive

Customer review rating 3.0/5

Graham C. Couples - 23/10/2021 Confirmed reviews ALL

The food in the restaurant is very poor. A nice soup starter but the chicken main was dry with all the flavour boiled out of it. The steak was very tough and unedible -my wife had to leave it as it was so hard. The waiter seemed non plussed when we complained. Service was slow and uninterested. The room is ok its an old room with horrible chipped finish plaster which needs refreshing. The extra furniture is good but such a massive unneccesary tv. Toilet room almost too small to turn in and bathroom was a bit small. Bed unsupportive and heating ventilation would not respond to any changes on the control panel and too warm at night. So room ok if some changes made but would not risk using the restaraunt again. The poor food rather spoilt the stay.

Well located, Good restaurant and nice swimming pool

Customer review rating 4.0/5

Yveline G. Friends - 13/09/2021 Confirmed reviews ALL

The hotel location is very convenient not far form the big roads and there is a good restaurant where we had dinner every night. The staff is very friendly too. The executive room is a bit small I found and the first night i have some trouble to get used to the memory foam mattress. A very good point Dogs are allowed , so I may come back with mine. I didn't see plugs for electrical cars, they were all reserved for Teslas 12 of them!!! So how do we do with hybrid and full electric cars that are not Teslas (this is for a future stay with my own car)

Dear YVELINE G., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Virginie NOWAKOWSKI Directrice d'exploitation
Customer review rating 4.0/5

Anonymous Couples - 12/09/2021 Confirmed reviews ALL

Good stay as always, a little disappointed that the free drink in the bar was only now 1 drink per room not as 1 drink per guest as on all our previous stays at this hotel.

Bad building isolation, breakfast room layout deceptive

Customer review rating 3.5/5

L Families - 31/08/2021 Confirmed reviews ALL

Except for the very competent team and the swimming pool, I'll not recommend this hotel: - The additional bed for a child is totally unconfortable (reference: mercure ones) - Building isolation is bad: you can hear people walking outside, smashing doors, doors closing (put some oil!), even the highway The layout of the breakfast room must be reviewed: people cooking an egg are at the same position than people getting some food, letting very few space to go through. Bread is at another place behind some tables.

Good stay

Customer review rating 4.5/5

Anonymous Couples - 26/08/2021 Confirmed reviews ALL

Nice renovated restaurant with pool area and very friendly staff.

Dear FELIX M., We very much appreciate your comments regarding your stay at the Novotel Narbonne Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Virginie NOWAKOWSKI Directrice d'exploitation

Summer vacation

TripAdvisor rating 5.0/5

archinesferreira 23/08/2021 TripAdvisor review

Very very nice and helpful employees. Food from restaurent tasteful! Swimming pool a bit small for the hotel scale. Location and parking perfect. Breakfast with lot of choice. It was a perfect family stay :-)

Family Narbonne Trip

TripAdvisor rating 5.0/5

chanthounguyen 28/08/2020 TripAdvisor review

all was good as usual. Nothing to complain. The staff in reception as restaurant were kind, friendly and always ready to please the customers. Maybe the price could be a bit cheaper for a whole family -five Rooms for 2 nights.

Small and Expensive Rooms

TripAdvisor rating 3.0/5

Verdunois Family - 28/08/2019 TripAdvisor review

Rooms are very tiny and price is far to expensive for such location in the suburbs of Narbonne. Much better options for one stop bight close to the highway junction. This hotel has been renovated but partly only.

I’m sorry you’re not totally satisfied. Our hotel has been completely renovated: rooms, bathrooms, bar, restaurant, heated swimming pool, air conditioning, and our prices are those of a NOVOTEL from Mediterranean to August

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