Mercure Chamonix Les Bossons Hotel 4 stars

Staying at Mercure Chamonix Les Bosson during this ‘special time’ is not made us feel less safe due to their necessary measures. Most of the hotel staffs were really friendly, and ready to assist us with our queries. We would definitely return to this hotel !

Booked the hotel due to location, open air own parking area, and existence of restaurant. Reception was excellent both arrival and departure. Restaurant was catastrophically bad and expensive for being bad. Both food and service. Breakfast was decent. Rooms have an awful decoration, prevailing color is more like vomit. Bed was good.

Great hotel close to Bosson Glacier. Big and very clean rooms. Swimming pool and whirlpool is definitely a plus. Breakfast buffet was at a high standard. I was attended by a charming young lady who just started there but was able to answer all my questions. Social distancing taken very seriously by staff and customers (especially in the swimming pool area).

I felt very welcome once arriving. The gentleman at the reception was friendly and thoroughly explained their Covid-19 policy etc. which gave a good first impression. All the other staff members I was in contact with were also very polite and helpful so big thanks to the hotel for great staff! However I'd wish that they would use more English on their statements and instructions around the hotel. For example the coronavirus measures given in written were only in French, as many other things too. My room was kind of renovated and modern but looks like the cleaning is not very good here. A lot of dust here and there for example. Also, while the AC is there, it doesn't work properly so it got very hot during the night. The room was also filled with weird scents, probably due to dampness. Pool area is nice, sauna is great but there were no bucket of water to throw in to the stove, so the sauna idea kind of goes away. But still, as a Finn, I was delighted to see a proper sauna in Central Europe. Not that common..

We have been staying at the a Mercure Les Bossons for the last 10 years and love it there. However upon this occasion we found the restaurant staff particularly rude - due to these unprecedented times we were expecting some changes understandably but were genuinely surprised at the attitude of some of the restaurant staff. Both at dinner and at breakfast. Additionally the quality of our evening meal was not up to the usual standard, even the chips were burnt. This has definitely put us off staying again.

Despite using on line check in, we had to spend 20 minutes at reception doing it all again. The reception staff member was incompetent too. Rooms are very dark and old fashioned. Shower unit was broken so I had to hold shower in my hand as support was broken. Restaurant and bar were good. If you are going to put a sign by the lift saying use sanitiser before pushing button then put some sanitiser there! Until these are rectified we will not be back, despite convenient location.

Common parts great. Pool and sauna dated. Staff friendly. Rooms dark and uninviting. Location really appalling. Every trip into Chamonix €60 euro return by cab. The hotel must get a shuttle bus for slopes and evening entertainment. Charge more for the rooms to get this as a free service.

Very convenient location for ski hire, lockers and access to surrounding area by car.

Had a great mid-week ski break at this pleasant hotel. Easy Chamonix bus transport into Chamonix Sud. Very friendly & helpful staff, and ski shop on site. Wonderful views up the moutains.

The rooms are so dark and there never a double bed there. The beds kept on moving all the time from each other that sometimes I fell off the bed. Every morning breakfast was the same ( food) . Three days in a row we didn’t even have beans and sausages . This is quite ridiculous and the prices are so expensive for the hotels rooms. Not recommended at all !

Great breakfast. Warm hotel. Comfy beds. Pool / jacuzzi and sauna a bonus. Ideally need a car, but bus stop nearby (good for access to les houches and chamonix). Would like to see complementary water left every day in the room. Will use again.

Due to storm Dennis , my flight from London to Geneva on Saturday 15th February was cancelled ( as all the other flights that Saturday) so I arrived at the hotel the next day, Sunday 16th February, I have explained the above to the manager but they did not refund me the payment ,for the night I was unable to travel in spite of explaining to him the situation. No flexibility or understanding of the situation.

very far away from public transport. Also, all the flights from London to Geneva was cancelled due to stormy weather and I had to postpone my arrival but the hotel manager refused to return the payment for the first night despite I explained to him that I did not arrive on time for reasons above my control. No proper complaint department.

Even though it's a bit far from Chamonix, getting around was easy using the buses. The hotel is a neat, comfortable and simple hotel. Nothing extraordinary here. The restaurant has amazing food for dinner. Try it out

Very pleasant gorgeous stay