Novotel Caen Côte de Nacre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,005 reviews

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Description

Hotel extras

  • Large bedrooms with bathroom and separate toilet

  • Cuisine prepared by our chef using fresh and seasonal produce

  • Outdoor terrace overlooking our heated swimming pool and large garden

  • Pets allowed for a supplement

  • Private closed car park, free of charge

Our accommodation(s)

Hotel location

Novotel Caen Côte de Nacre

155 Rue de la Délivrande
14000 CAEN
France

GPS:49.200576, -0.360265

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Come and enjoy our menu of the day prepared by our chef using fresh and seasonal produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,005 reviews

TripAdvisor Rating  4.0/5  378 reviews

Certificate of excellence 2023

Excellent

Customer review rating 5.0/5

Sylvain Business - Confirmed reviews ALL

There are fluffy and cute black goats in the garden --> 10/10 hotel :D

Lack of basic requirement and the toilette doesn't work so well....

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The hotel is a 4-star, however, they can not provide just a slipper...well, it's not really their fault, but, I don't expect that in a 4-star hotel... moreover, just for information, the toilette doesn't work very well...

Cher client, Nous vous remercions d'avoir pris le temps de partager vos commentaires après votre séjour au Novotel Caen Côte de Nacre. Nous sommes désolés d'apprendre que votre expérience n'a pas été totalement satisfaisante. Nous tenons à présenter nos plus sincères excuses pour les désagréments que vous avez rencontrés. Il est en effet de notre responsabilité de veiller à ce que chaque aspect de votre séjour réponde à vos attentes, y compris la disponibilité des pantoufles. Nous fournissons généralement des chaussons sur demande, et nous sommes surpris qu'ils n'aient pas été disponibles lors de votre séjour. Nous allons immédiatement enquêter sur cette situation pour nous assurer qu'elle ne se reproduise plus à l'avenir. Par ailleurs, nous sommes désolés d'apprendre que vous avez rencontré des problèmes avec les toilettes. Nous avons transmis votre remarque à notre service technique afin qu'ils puissent effectuer les réparations nécessaires. Nous espérons que malgré ces désagréments, vous envisagerez de nous donner une nouvelle chance de vous offrir une expérience plus agréable lors de votre prochain séjour. N'hésitez pas à nous contacter directement si vous avez d'autres préoccupations ou si nous pouvons vous assister d'une autre manière. Très cordialement, Thibault La Réception Novotel Caen Côte de Nacre 02 31 43 42 00

Very good overnight stop - parking and pet friendly!

TripAdvisor rating 4.0/5

K2683GRlc TripAdvisor review

Very good hotel and location arriving late from the ferry and, friendly check-in by night staff, easy car parking and dog friendly. We were able to get a drink in the bar even though late! The room was a twin with ensuite facilities, all clean and tidy. Breakfast was good.

Great hotel

Customer review rating 5.0/5

Paul B. Couples - Confirmed reviews ALL

Very clean room, friendly staff, great breakfast.

Dear Mr. B. Paul, We sincerely thank you for taking the time to share your experience at Novotel Caen Côte de Nacre. Your perfect score of 10/10 is a real reward for us, and we are delighted that your stay with us was very pleasant. We are delighted to know that you found your room very clean and that you enjoyed the warm welcome from our staff. Customer satisfaction is our top priority, and we always strive to provide friendly and attentive service to all of our customers. We are also delighted that you enjoyed our excellent breakfast. We place great importance on providing our customers with a variety of quality choices to start the day right. We hope to have the pleasure of welcoming you again to the Novotel Caen Côte de Nacre during your next visit to Caen. Very cordially, Thibault Thz Reception Novotel Caen Côte de Nacre 02 31 43 42 00

Great hotel

Customer review rating 4.5/5

Rich A. Friends - Confirmed reviews ALL

Clean rooms, great breakfast. The staff were awesome and professional.

Dear Rich A., We sincerely thank you for taking the time to share your experience at Novotel Caen Côte de Nacre. It is a pleasure to see that your stay with us lived up to your expectations and that you enjoyed our hotel. We are delighted that you found our rooms clean and that you enjoyed our excellent breakfast. We make it a point of honor to offer our customers a quality breakfast, prepared with care every day. Our selection of pastries is baked on site every morning, and we also offer a Gluten Free center to meet everyone's needs. Additionally, our bread is delivered every morning by a local baker, and our buffet includes a variety of hot and cold savory items, as well as dairy products and honey from local artisans. We are also delighted that you found our staff to be great and professional. We attach great importance to providing quality service to our guests and we are pleased that this was reflected during your stay. We hope to have the pleasure of welcoming you again to the Novotel Caen Côte de Nacre during your next visit to Caen. Very cordially, Thibault The Reception Novotel Caen Côte de Nacre 02 31 43 42 00

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Other web-users rate our hotel

  • 229 reviews 8.4/10 Location
  • 470 reviews 7/10 Room
  • 585 reviews 9.3/10 Service
  • 9 reviews 4.2/10 WiFi
  • 247 reviews 8.6/10 Breakfast
  • 169 reviews 8.1/10 Cleanliness
  • 94 reviews 8.8/10 Pool
  • 65 reviews 7.3/10 Amenities

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