Novotel Bordeaux Lac Hotel 4 stars

Customer review rating 4.3/5 9,531 reviews

ALLSAFE approved hotel

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Novotel Bordeaux Lac
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+ 22 Services

Hotel extras

  • 5 minutes from the conference center, exhibition center and stadium

  • 15 minutes from the city center by tram

  • Restaurant serving French cuisine, terrace with lake view

  • Family rooms and activities for children and adults

  • Outdoor heated swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Bordeaux Lac

Avenue Jean Gabriel Domergue
33300 bordeaux

Tel: +33556436500

Fax: (+33)5/56436501

Check-in from 14h00

Check out up to 12h00

  • By plane

    BORDEAUX MERIGNAC At 15km / 9.38 miles

  • By car

    A 10 BORDEAUX LAC N0 4 At 1km / 0.62 miles

  • By car

    A 630 PARC DES EXPOSITIONS 4B At 1km / 0.62 miles

  • By train

    GARE ST JEAN At 10km / 6.21 miles

GPS :44.890755, -0.565941

Hotel services

GourmetBar by Novotel

You don't need to be our guest to dine! Join us at our main bar and large tables, or chill in the sun on our terrace facing the lake, and of course, try one of our homemade locally-inspired dishes.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
  • 12 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
    • Self service business center
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 175 rooms
    • 7 rooms for people with reduced mobility
    • 55 family rooms
    • 4 connecting rooms
    • 175 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • Spanish
    • English
    • Italian
    • French
    • German
    • Arabic
    • Vietnamese
    • Portuguese
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Car park
    • On site
    • 140 parking spaces
    • Private
    • Parking opened 24/7
  • Swimming pool
    • Outside
  • Services for children
    • Childrens TV Channels
    • Childrens library
    • Board games available
    • Video game area
    • Outdoor playground for children
    • Indoor playground for children
    • Play area

Our accommodation(s)

Spacious, contemporary and fully modulable, the Novotel room is a true living space which can be adapted to suit all requirements. Choose comfort, whether for business travel or family vacations. The Novotel Bordeaux Lac hotel offers you 82 sq. ft. (25 m²) rooms with free WIFI, tea and coffee making facilities for free hot drinks, a flat-screen TV and a minibar.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 200

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 110 people

Find out more

Our guest reviews for
Novotel Bordeaux Lac

100% genuine reviews from our guests

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ALL Rating 4.3/5

9,531 reviews

TripAdvisor Rating 4.0/5

1,568 reviews

Very pleasant stay. Great public area. Staff outstanding.

Customer review rating 4.0/5

Simon D. Couples - 10/10/2021 Confirmed reviews ALL

Evening meal in the restaurant was very good with attentive service. very clean and comfortable bed and bedroom. Would recommend as a none night stop over location

Hotel needs a good clean

Customer review rating 3.0/5

C. Couples - 30/09/2021 Confirmed reviews ALL

Our room had several stains on the carpet. Window wouldn’t open, other room’s windows did open. Lift wasn’t clean. Corridor carpets were also stained. Female bartender/waitress was unwelcoming. Served a flat tonic with the gin had to request fresh tonic. The evening meal, however, was very good and served by pleasant waiters. Breakfast was also good. The Novotel is in need of a good clean especially the carpets. It was not what we would expect considering the cost of the rooms per night.

Customer review rating 2.0/5

Xavier G. Business - 27/09/2021 Confirmed reviews ALL

- Very short menu dfor dinner, even if the hotel was fully booked, it looks like they are still working like in the middle of the pandemic, less choice for dinner and less staff.

price/quality not in balance

Customer review rating 2.0/5

Anonymous Solo - 24/09/2021 Confirmed reviews ALL

Very noisy, bathroom not really clean, staff far from friendly

Nice location: lake, public transport,

Customer review rating 4.5/5

Helene Business - 23/09/2021 Confirmed reviews ALL

loved the terrasse, great to be able to have drinks, breakfast, diners outdoor. Nice pool too, and very kind staff

Very pleasant experience on all levels

Customer review rating 4.5/5

Dimitrios V. Business - 20/09/2021 Confirmed reviews ALL

The big pluses: - very friendly staff - very pleasant environment The only small minuses: - breakfast lacked vegetables - mosquitoes (as I assume this is a permanent issue, an extra net at the window would be more than welcome)

Good for visiting Expo.

Customer review rating 3.5/5

Businesstrip Business - 17/09/2021 Confirmed reviews ALL

Typical Novotel near the exhibition center. Direct connection to town by tram (20min). Bar: Didn't get a beer when we came back from town on both evenings we stayed. First night we arrived 23h50. Bar closes at midnight - shouldn't be a problem, but the barkeeper denied to serve us. Not even plastic goblets. Next day we arrived an hour earlier, at 22h50. The barkeeper couldn't serve us because they had an "intervention IT" and had to close exceptionally at 22h00. We finally negotiated with the reception to get 3 beers booked on the room. Barkeeper still refused to serve us until the lady from the reception came to the bar. Customer is King!

Very well located

Customer review rating 4.5/5

Adlene Families - 29/08/2021 Confirmed reviews ALL

Awesome location (close to the lake), excellent staff, very nice and clean rooms, nice swimming pool, large free and fenced parking. Breakfast was good but was, in our opinion, lacking of non-sweet stuff (such as vegetables or salad).

Not a 4 stars

Customer review rating 3.0/5

Emily Families - 29/08/2021 Confirmed reviews ALL

Comfortable room, but extremely noisy doors and cleaning team that would knock on your door even before 8 am or even go inside even if the do not enter sign was hanging outside. There was no control at the breakfast so pretty much anyone could eat there even if they hadn’t payed. There were almost no options for a healthy breakfast since fresh fruits were quite limited and poor variety. No vegan options for spreads or vegetables/salad only lots of fatty pastry and dairies. The breakfast was usually packed with people and the safety measures completely forgotten. Again, none to check on that The restaurant quality was unstable. I had 3 dinners there and the quality of the food was completely different. The 3 time I ate there the food was drowned in oil and elements that would be part of the dish were missing. In addition, I’m pretty sure they were microwaving some things such as the brownies. The swimming pool was far, really far from what was represented in the pictures. There was also no control regarding capacity and for my whole 10 days stay it was crowded and kind of dirty. The fitness center was not cleaned, not even once during my stay. They had this procedure in place were only one person was allowed in at the same time and you had to get the keys in the reception, however for 4 or 5 times that I got the key I had a surprise at the fitness room, either getting there and it was already being used or people coming in while I was exercising because they could open the door with their room key and completely ignored the information by the entrance of the room. There is more things about my stay but they were minor compared to what was described. I will not recommend this hotel and most likely warn people about this.

Outside the city, quiet in a hotel park near a lake

Customer review rating 3.5/5

Hexadata Families - 22/08/2021 Confirmed reviews ALL

Grand fenced and free parking. The hotel has a large number of rooms. The rooms are spacious and comfortable beds. However, the hotel must be refreshed in the walls of the bathrooms and toilets. The coating and the painting are scaled. Swelling probably due to a waters damage of the upper floors. It would be nice to remove these traces of swelling on the walls. Sheets and towels are not recent, as well as transparent white curtains. The restaurant is good but very expensive. A bottle of wine (Chablis) at 42 euros. We did not go back. Finally, at that time of Covid-19 animals are allowed, including the restaurant. Some allow themselves to play their dogs in the sofas of the restaurant without anyone reacting. Traces of paws on the white couch. The staff do not wear the mask on the nose and mouth. Very often, only the mouth is covered especially at the reception. Some customers do not wear the mask. At the reservation level, we were immediately debited. So we were 2 adults and two children. We booked 2 rooms. As we had already debited on our reservation on an adult formula of 4 adults, the two children paid the adult tourist tax on 9 days. Sincerely, we would not be ready to come back to this hotel.

Customer review rating 5.0/5

Q. Families - 22/08/2021 Confirmed reviews ALL

Nice place and polite staffs

Too far from center

Customer review rating 3.5/5

Aurelie Families - 21/08/2021 Confirmed reviews ALL

Overall it was just fine. I found the place average for a 4star hotel and not adapted to a family trip.

Customer review rating 2.0/5

S. F. S. Couples - 11/08/2021 Confirmed reviews ALL

Overally I was dissatisfied with the experience that I had with this hotel. There was an spider on the window and it was a lot of spider’s web and ants on the window! I did not feel safe to open window and use the fresh air. Also there was no power socket close to the bed. In general, I expected much better comfortability and convenience while I the price that paid was high.

Dear S., Thank you for taking the time to tell us about your experience at the Novotel Bordeaux Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Damien B Sales manager

Busy hotel at the Bordeaux congress centre

TripAdvisor rating 3.0/5

474alexeye Family - 13/10/2019 TripAdvisor review

Breakfast is served till 9:30 during the week and until 11:00 on weekends. Air-condition in the room was just a ventilation. Avoid rooms with windows to the restaurant: loud parties can be held till midnight and even later. 20 minutes to Bordeaux city centre by tram, which stop is just a short walk away from the hotel.

Nice hotel, good location

TripAdvisor rating 4.0/5

KoenV1682 Couples - 02/09/2019 TripAdvisor review

2nd time in the hotel, executive rooms are good, just ask a high floor or not close to the terras when in summer ... otherwise you can have some noise in the evening. Hotel is nicely situated, next to a tram stop that has a direct line to the center of Bordeaux

Convenient but average hotel.

TripAdvisor rating 3.0/5

julieandmurray Couples - 26/08/2019 TripAdvisor review

The staff are very helpful and smiley but.... our room was portly maintained and a disappointment. Housekeeping staff did not replenish tea/coffee/water and our bottom sheet on the bed barely covered the mattress. At dinner th first night, 4 of the 7 main meals were not available so we ate elsewhere and continued to do so for our 3 night stay. Breakfast was OK but naturally. Use with so many families staying at the hotel.

Convenient and comfortable

TripAdvisor rating 4.0/5

Paul C Family - 25/08/2019 TripAdvisor review

very comfortable. Good buffet breakfast. Good TV. Convenient for tram into Bordeaux. Room a bit small. More lifts would be useful. Disappointing restaurant for evening meal with not much choice as all the food was quite 'fancy' and we would have preferred something plainer. However, there are other restaurants within walking distance. Useful city map provided

OK, not great, too far from anything. Middle of NOWHERE!

TripAdvisor rating 3.0/5

windycity55 Solo travel - 05/08/2019 TripAdvisor review

Chose the Novotel because it was 108* in Bordeaux and needed A/C in a BIG WAY ! Liked the idea that it was a walk from the tram (3 min at most), and had a POOL ! I'd been in Bordeaux a week and needed to cool off. I didn't realize how in the middle of NOWHERE this place is. IF you are working at the Palais du Congres or the Exhibition place, fine. Otherwise, unless you live in Bordeaux and just want a pool for the kids, forget it. Find another place. The hotel workers were nice. Front desk - day shift, very nice. Restaurant workers VERY NICE. I spoke no French, and yet they were always very helpful. BREAKFAST - note. I PAID for breakfast (which is a limited buffet style: eggs, pastries, some meets, cereal, fruit, cheese), but I don't know why I paid, since no one asked and every morning it seemed everyone in the hotel ate breakfast there. It was packed every morning. I stayed 1 week, which was TOO LONG.

Heaven on earth.

TripAdvisor rating 5.0/5

filipenels Couples - 04/07/2019 TripAdvisor review

Very helpfull and friendly staff. Excellent room. Top breakfast. Great outside pool. Close to public transport. Children friendly. Secured parking space. Near the Lac and footballstadion in a quiet neighbourhood.

Good stay Bordeaux lac

TripAdvisor rating 4.0/5

Plavi S Couples - 25/04/2019 TripAdvisor review

Great place to stay , excellent location. Rooms a bit small but adequate. Hotel staff very friendly and supportive. Rooms clean. Hotel restaurant food on good side, breakfast selection solid. Our only negative comment would be on the quality of the bedding, for 4 star hotel it should be of a better quality, for some reason we felt too warm in the bed believe to be the actual feeling of the pillows and bedding. could be on the better side.Everything else was fine and would stay again due to friendliness of the staff and location.

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